Author: Daniel Tate
Rating: 1/5
Date: 3/6/2024, 4:30:07 AM
Review: At first I got there and the gentleman helped me. Was courteous, nice and informative. Saying it could be months before he could get part for my car. He said he had a car there for 4 months made from the same make. I was like wow ok. Maybe I need to get a used car cuz my wife and I can’t be using one car for 4 months and he could keep my car there. Keep in mind I’ve gone to 2 other body shops. Either the price was too high or can’t do it. Anyways, A week later since carstar hasn’t told me a time line. I went to a 4th shop in Puyallup. They took my car the same day. They also looked up parts and said we can have it here in 3 days. What! Amazing. They told me they will talk to insurance and do all the leg work. What a difference. Come on carstar it’s been 2 weeks now I don’t have a car waiting for your response. I called the office back and the front desk lady couldn’t help me with what was going on with the estimate and time line. So unorganized. I really wanted to believe these guys were the real deal, but nope
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Author: Kegan Ross
Rating: 5/5
Date: 11/9/2021, 8:36:51 PM
Review: I’ve believe this is the second time I’ve been to this Carstar location (having previously gone to the one in Parkland when I lived there) and have always found the staff at both incredibly helpful and professional.
Most recently I had a piece of my car’s undercarriage that had come out of place, which they had previously helped me with quite a while ago before. When I called I was told they were booked up for a quite a while out, but a window of time was found to squeeze me in within the week. The service was completed in a timely manner with an update on the progress that was easy to understand, and I was given a very fair price. I highly recommend Carstar, you won’t be disappointed!
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Author: Kegan Ross
Rating: 5/5
Date: 11/9/2021, 8:36:51 PM
Review: I’ve believe this is the second time I’ve been to this Carstar location (having previously gone to the one in Parkland when I lived there) and have always found the staff at both incredibly helpful and professional.
Most recently I had a piece of my car’s undercarriage that had come out of place, which they had previously helped me with quite a while ago before. When I called I was told they were booked up for a quite a while out, but a window of time was found to squeeze me in within the week. The service was completed in a timely manner with an update on the progress that was easy to understand, and I was given a very fair price. I highly recommend Carstar, you won’t be disappointed!
Author: Marion Frevele
Rating: 5/5
Date: 10/31/2024, 9:26:56 PM
Review: Great and fast service.
I will definitely come back and will recommend the shop.
Good Job
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Author: Alicia Martinez
Rating: 5/5
Date: 10/12/2024, 10:00:45 PM
Review: Would definitely go back!! Absolutely happy with the body work! The customer service was top tier! They are professional, respectful, and clean.
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Author: Manny
Rating: 5/5
Date: 8/29/2024, 9:35:25 PM
Review: This is the best experience I’ve had from a product and customer service perspective. Staff was real friendly and followed through what they promised. I received texts with updates throughout and they got my car back to me earlier than the expected time. 100% recommend these folks.
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Author: Nancy Harris
Rating: 5/5
Date: 7/1/2024, 6:28:39 PM
Review: Top notch customer service !!
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Author: Mary Rose
Rating: 5/5
Date: 5/23/2024, 6:04:53 PM
Review: From the moment I stepped in, I was given a wonderful, detailed explanation of how getting my car fixed would go. I am very happy with the quality of the customer service and quality of my car being fixed!
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Author: kevin carpenter
Rating: 5/5
Date: 6/11/2023, 6:40:34 AM
Review: Great service and fantastic staff.
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Author: Cheri Sterbinsky
Rating: 4/5
Date: 3/2/2023, 1:28:05 PM
Review: Absolutely LOVE the job that Hi-Tech Carstar on 6th did on my car. Great job! They even went the extra mile and popped out a dent for me which had happened from a hit and run on I-5, free of charge. Honestly, I would have given 5 stars had it not been for the time it took to complete. They had my car for OVER a month. One delay after the other for various reasons, mainly waiting on Geico, the insurance company of the guy that hit me, and parts. Customer service was always amazing. They forgot to put a light bulb in my tail light and actually took the time to come to the house, pick up my car, drive it back to the shop and replace the bulb. Then drove it back to the house for me within an hour! That is amazing. They care about the quality of their finished work…that personal care means a lot to ME! All in all, I am very pleased with the job that they did on my car. I would highly recomend them and would use them again in the future. They will be my go-to body shop for life.
Thank you Hi-Tech Carstar for taking such good care of my baby.
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Author: yalonda brown
Rating: 5/5
Date: 10/31/2022, 9:38:50 PM
Review: They are very efficient and great customer service
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Author: Bosco Dsouza
Rating: 5/5
Date: 9/2/2022, 8:09:12 PM
Review: Excellent communication, professional work, completed in a timely fashion! Steven, the Manager at 6th ave location, is committed to the delivery of superior customer service. Great job, thank you!
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Author: larry pfisterer
Rating: 5/5
Date: 4/6/2022, 9:33:16 PM
Review: I have used Carstar 6th Avenue several times and have been completely satisfied with their workmanship and customer service. Highly recommended.
