Pulse Automotive Customs LLC

Author: Maareah Naviwala Rating: 1/5 Date: 9/1/2024, 2:59:25 AM Review: Short story: They are unprofessional and I would never recommend them AT ALL. Long story: We bought a brand new car and after 3 months, we decided to get the windows tinted; we were recommended this place by a family friend. To sweeten the deal, we found a Groupon for this place. Before purchasing the deal, I called and asked questions. We wanted all of the car windows to be tinted and the deal only covered the back half of the car so I asked the price for getting the front windows tinted. After asking me the details of the car, they gave me the price. I specifically told them that my front windows are split and they said that they would tint them at that given price. When I got there on the day of the appointment, they told me that they were going to charge double that because of the split in the window. I told them that I spoke to someone and they knew this and gave me this price but they would not honor it. This was the first red flag but I ignored it and just told them to leave the front window and just do the back as we had driven 55 minutes to get to this place. When the tint job was completed and I got to see the car, I was so disappointed. The back seat had a huge wet spot where I assume they put the spray bottle. I went in and they didn’t apologize or anything and just handed me paper towels and told me to dry it. Since we had a party to attend, I quickly dried the seat and we left. When we arrived at the party and I was getting the kids out, I noticed water stains under the windows. This made me really upset. I called Pulse Audio right away and they just told me to clean it with a cleaner. Again, no apologies or anything. I think they cut corners (maybe because they knew I used a Groupon) and didn’t bother using the plastic that normal places use to protect the upholstery of the car. I started texting with them to figure out how to remove the water stain because after it dried, my brand new car looked awful. At first they told me to bring the car back so they could fix the issue. I told them that would be difficult as I lived 55 minutes away and quite honestly, I didn’t trust them with my car. Very quickly, I was ghosted and they stopped responding to my texts. I was not compensated for them ruining my new car; I didn’t even get a simple sorry, NOT EVEN ONCE! PS: The picture does not do justice to the stain. It was worse in person. —– Author: Maareah Naviwala Rating: 1/5 Date: 9/1/2024, 2:59:25 AM Review: Short story: They are unprofessional and I would never recommend them AT ALL. Long story: We bought a brand new car and after 3 months, we decided to get the windows tinted; we were recommended this place by a family friend. To sweeten the deal, we found a Groupon for this place. Before purchasing the deal, I called and asked questions. We wanted all of the car windows to be tinted and the deal only covered the back half of the car so I asked the price for getting the front windows tinted. After asking me the details of the car, they gave me the price. I specifically told them that my front windows are split and they said that they would tint them at that given price. When I got there on the day of the appointment, they told me that they were going to charge double that because of the split in the window. I told them that I spoke to someone and they knew this and gave me this price but they would not honor it. This was the first red flag but I ignored it and just told them to leave the front window and just do the back as we had driven 55 minutes to get to this place. When the tint job was completed and I got to see the car, I was so disappointed. The back seat had a huge wet spot where I assume they put the spray bottle. I went in and they didn’t apologize or anything and just handed me paper towels and told me to dry it. Since we had a party to attend, I quickly dried the seat and we left. When we arrived at the party and I was getting the kids out, I noticed water stains under the windows. This made me really upset. I called Pulse Audio right away and they just told me to clean it with a cleaner. Again, no apologies or anything. I think they cut corners (maybe because they knew I used a Groupon) and didn’t bother using the plastic that normal places use to protect the upholstery of the car. I started texting with them to figure out how to remove the water stain because after it dried, my brand new car looked awful. At first they told me to bring the car back so they could fix the issue. I told them that would be difficult as I lived 55 minutes away and quite honestly, I didn’t trust them with my car. Very quickly, I was ghosted and they stopped responding to my texts. I was not compensated for them ruining my new car; I didn’t even get a simple sorry, NOT EVEN ONCE! PS: The picture does not do justice to the stain. It was worse in person. —– Author: Virginia Joiner Rating: 5/5 Date: 8/30/2024, 12:56:17 AM Review: My body shop recommended this place and they did not disappoint! The price was alittle more than I expected to pay but definitely fair considering the professionalism and amazing tint job I received. They told me a few aftercare details and put a pamphlet in my car as well as carefully took my toll tag and registration sticker off and then put them back on! They put them on more even than I ever could too. —– Author: Virginia Joiner Rating: 5/5 Date: 8/30/2024, 12:56:17 AM Review: My body shop recommended this place and they did not disappoint! The price was alittle more than I expected to pay but definitely fair considering the professionalism and amazing tint job I received. They told me a few aftercare details and put a pamphlet in my car as well as carefully took my toll tag and registration sticker off and then put them back on! They put them on more even than I ever could too. —– Author: Eric Yarbrough Rating: 5/5 Date: 7/23/2024, 11:52:22 AM Review: Tinted drivers windows and front windshield to keep UV out. Excellent job with virtually no bubbles when I picked it up. The next day all the bubbles were gone. Very happy with the price and professionalism —– Author: Teayrra B. Rating: 5/5 Date: 6/27/2024, 2:14:02 PM Review: Called for a same day ceramic tint appt, was in and out in less than 90 mins. The total price for my vehicle was $310.39, which was very budget friendly for me. I didn’t catch the name of the woman I spoke with on the phone earlier when I made the appointment and at check in but she was kind. Mr. Angel checked me out and proceeded to educate me about my new tint, including the expected cure time, the dos & don’ts for care and the information about the lifetime warranty. Overall a very good experience, will definitely recommend them. —– Author: Teayrra B. Rating: 5/5 Date: 6/27/2024, 2:14:02 PM Review: Called for a same day ceramic tint appt, was in and out in less than 90 mins. The total price for my vehicle was $310.39, which was very budget friendly for me. I didn’t catch the name of the woman I spoke with on the phone earlier when I made the appointment and at check in but she was kind. Mr. Angel checked me out and proceeded to educate me about my new tint, including the expected cure time, the dos & don’ts for care and the information about the lifetime warranty. Overall a very good experience, will definitely recommend them. —– Author: Johnny Ortiz Rating: 5/5 Date: 3/1/2024, 6:18:15 PM Review: Quality work great prices that’s why I keep coming back these guys are great —– Author: Johnny Ortiz Rating: 5/5 Date: 3/1/2024, 6:18:15 PM Review: Quality work great prices that’s why I keep coming back these guys are great —– Author: Matthew Dandridge Rating: 5/5 Date: 1/17/2023, 8:26:17 AM Review: Came here for an upgrade to my factory sound system. They listened to what I was looking for and they delivered with excellent customer service, quality work and fair prices! Check them out! —– Author: Matthew Dandridge Rating: 5/5 Date: 1/17/2023, 8:26:17 AM Review: Came here for an upgrade to my factory sound system. They listened to what I was looking for and they delivered with excellent customer service, quality work and fair prices! Check them out! —– Author: Quinn Hardtke Rating: 5/5 Date: 4/5/2022, 2:13:01 PM Review: Good tint for a good price. Very few bubbles if any at all. —– Author: Quinn Hardtke Rating: 5/5 Date: 4/5/2022, 2:13:01 PM Review: Good tint for a good price. Very few bubbles if any at all. —– Author: Kimberly “Kimba” Olson Rating: 5/5 Date: 3/30/2022, 9:21:30 PM Review: I found Pulse Audio through Groupon, which I got a fabulous deal on window tint for the car I had just bought. I just wanted light tint to keep the Texas sun from baking the inside of my car (nothing drastic). The results were way beyond my expectations. The color was perfect. Bubbles? Hell no! Not one anywhere. Mistakes, imperfections…? NOPE. It is just gorgeous and I got such great price on the work I almost feel like I took advantage of them! ALMOST. 😉 Winks. Here it is a year later and my windows still look perfect. If you are considering having tint done… this is the place to do business with. Also, the staff are super friendly, courteous, professional, knowledgable andjust good kind people that make you feel welcome and appreciated as a customer. 100% —– Author: Kimberly “Kimba” Olson Rating: 5/5 Date: 3/30/2022, 9:21:30 PM Review: I found Pulse Audio through Groupon, which I got a fabulous deal on window tint for the car I had just bought. I just wanted light tint to keep the Texas sun from baking the inside of my car (nothing drastic). The results were way beyond my expectations. The color was perfect. Bubbles? Hell no! Not one anywhere. Mistakes, imperfections…? NOPE. It is just gorgeous and I got such great price on the work I almost feel like I took advantage of them! ALMOST. 😉 Winks. Here it is a year later and my windows still look perfect. If you are considering having tint done… this is the place to do business with. Also, the staff are super friendly, courteous, professional, knowledgable andjust good kind people that make you feel welcome and appreciated as a customer. 100% —– Author: Abigail Rating: 1/5 Date: 8/5/2021, 9:15:57 PM Review: I don’t recommend this place for window tints. I took it the first time and they left a huge bubble on my rear windshield. I had to drive all the way back a second time in order to get it fixed. I had called a few days prior to taking it and they told me to go on a Wednesday. When I showed up the receptionist tried to send me home by telling me I needed an appointment. She also had a bad attitude and was rude. The first time I had it done I noticed a bunch of tiny bubbles and they told me it would go away within a couple days. After the second time I got it done it still has the small bubbles and they never went away. For the price and the hassle it’s not worth coming here. For the response to the owner: I did not come in last minute I came in before y’all even opened the first time, and the second time I came in at 9 AM. So I don’t understand why you’re saying I came last minute. If y’all are an appointment based business, then that should have been communicated with me through the phone considering I was polite enough to call first before heading over there. That is a fault on yalls communication. I was not rude I simply came in saying I needed it fixed and the receptionist had a bad attitude. As a business you should make sure your workers provide the best service possible instead of going after the customers. I was referred by someone thinking I would get a good job done NOT with the intention to “burn” y’all with pictures or bad intentions. Why would I drive 30 minutes from my house just to shame a business? You look unprofessional by blaming the age of my car on the quality of y’all’s work, I’ve seen cars older than mine with a much better job done. My car is also 17 years old not 20+ :) I simply left an honest review clearly this business is not professional enough to handle constructive criticism. —– Author: Abigail Rating: 1/5 Date: 8/5/2021, 9:15:57 PM Review: I don’t recommend this place for window tints. I took it the first time and they left a huge bubble on my rear windshield. I had to drive all the way back a second time in order to get it fixed. I had called a few days prior to taking it and they told me to go on a Wednesday. When I showed up the receptionist tried to send me home by telling me I needed an appointment. She also had a bad attitude and was rude. The first time I had it done I noticed a bunch of tiny bubbles and they told me it would go away within a couple days. After the second time I got it done it still has the small bubbles and they never went away. For the price and the hassle it’s not worth coming here. For the response to the owner: I did not come in last minute I came in before y’all even opened the first time, and the second time I came in at 9 AM. So I don’t understand why you’re saying I came last minute. If y’all are an appointment based business, then that should have been communicated with me through the phone considering I was polite enough to call first before heading over there. That is a fault on yalls communication. I was not rude I simply came in saying I needed it fixed and the receptionist had a bad attitude. As a business you should make sure your workers provide the best service possible instead of going after the customers. I was referred by someone thinking I would get a good job done NOT with the intention to “burn” y’all with pictures or bad intentions. Why would I drive 30 minutes from my house just to shame a business? You look unprofessional by blaming the age of my car on the quality of y’all’s work, I’ve seen cars older than mine with a much better job done. My car is also 17 years old not 20+ :) I simply left an honest review clearly this business is not professional enough to handle constructive criticism. —– Author: Victor Holguin Rating: 5/5 Date: 6/21/2021, 8:27:50 PM Review: Professional and fast service. I got all my windows tinted on my 2019 Ram 1500 Crew Cab done in 50 minutes. Thanks, Pulse Audio Team!! And at a reasonable price. —– Author: Victor Holguin Rating: 5/5 Date: 6/21/2021, 8:27:50 PM Review: Professional and fast service. I got all my windows tinted on my 2019 Ram 1500 Crew Cab done in 50 minutes. Thanks, Pulse Audio Team!! And at a reasonable price. —– Author: Jess “ForeverLost” Rating: 5/5 Date: 6/14/2021, 12:44:01 PM Review: I absolutely love their work. Helps keep my interior cool during the summer weather. And they stand behind their warranties. I’ve never be so pleased with a shop. And such great prices.