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About

Caldwell Tinting & Audio, located in the small city of Atoka, Tennessee, offers professional window tinting services for local vehicle owners seeking improved aesthetic appeal and heat reduction. The shop appears to provide a range of tinting options with skilled technicians who carefully apply window films to various vehicle types. Customers can expect a straightforward service experience with attention to detail and quality workmanship in their automotive window tinting needs.

Pricing

Some reviews describe the pricing as fair and reasonable, while others mention being overpriced and not being informed of extra fees. Due to the concerns regarding hidden fees and overpricing, I am marking the answer as ‘no’.

Customer Service

Several reviews mention poor customer service, including rudeness and poor communication. However, some reviews praise the great customer service. Overall, there are more negative mentions than positive, leading to a ‘no’ answer.

Reviews

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Previous Reviews Mentioning Price

Author: Christina Barrow Rating: 5/5 Date: 6/23/2023, 10:55:14 PM Review: Fast work, clean install, good price. What else could you ask for? Highly recommend. —– Author: Christina Barrow Rating: 5/5 Date: 6/23/2023, 10:55:14 PM Review: Fast work, clean install, good price. What else could you ask for? Highly recommend. —– Author: Shandi Lancaster Rating: 5/5 Date: 5/23/2023, 1:25:14 AM Review: They did an amazing job on my window tint. Great prices and great customer service! —– Author: Shandi Lancaster Rating: 5/5 Date: 5/23/2023, 1:25:14 AM Review: They did an amazing job on my window tint. Great prices and great customer service! —– Author: will Rating: 5/5 Date: 6/22/2021, 10:48:52 PM Review: Had my windows tinted today and this place is the best Cody and his crew do amazing work! Great customer service, fair prices and quailty work cant beat this place! —– Author: will Rating: 5/5 Date: 6/22/2021, 10:48:52 PM Review: Had my windows tinted today and this place is the best Cody and his crew do amazing work! Great customer service, fair prices and quailty work cant beat this place! —– Author: Anita Young Rating: 1/5 Date: 6/21/2021, 4:59:46 PM Review: I was quoted a price of $220 over the phone for my car. Upon arrival I decided to add the windshield strip which brought my total to $245. I arrived and the service was performed. I’m giving you all 3 stars because you should make customers aware of fees. I was charged a extra $12.25 for shop supplies that you all did not tell me would be included in the price. I gave the lady behind the desk my card. She did not make me aware of any fees associated with using my card. I was charged a extra $9.88 for service fee on using a card. That is beyond crazy, and false advertising at its best. BAD BUSINESS, and correction I never had two appointments. Only one, and I canceled it 2 weeks before time because I wasn’t gone to be in town that week. Furthermore, I never said I wasn’t satisfied with the work. I simply said it is bad business to not make customers aware of any extra fees!!!!!! Please don’t lie on me sweetie. I wasn’t late for my appointment. I was actually there beforehand. Please be aware of this place. Avoid them at all cost. I paid $292 to get window tint. I was severely overcharged. I will not recommend this place to anyone! —– Author: Anita Young Rating: 1/5 Date: 6/21/2021, 4:59:46 PM Review: I was quoted a price of $220 over the phone for my car. Upon arrival I decided to add the windshield strip which brought my total to $245. I arrived and the service was performed. I’m giving you all 3 stars because you should make customers aware of fees. I was charged a extra $12.25 for shop supplies that you all did not tell me would be included in the price. I gave the lady behind the desk my card. She did not make me aware of any fees associated with using my card. I was charged a extra $9.88 for service fee on using a card. That is beyond crazy, and false advertising at its best. BAD BUSINESS, and correction I never had two appointments. Only one, and I canceled it 2 weeks before time because I wasn’t gone to be in town that week. Furthermore, I never said I wasn’t satisfied with the work. I simply said it is bad business to not make customers aware of any extra fees!!!!!! Please don’t lie on me sweetie. I wasn’t late for my appointment. I was actually there beforehand. Please be aware of this place. Avoid them at all cost. I paid $292 to get window tint. I was severely overcharged. I will not recommend this place to anyone!

Previous Reviews Mentioning Customer Service

Author: Dj Richmond Rating: 1/5 Date: 2/9/2024, 8:42:11 PM Review: Don’t put out the best work, customer service lacks as well poor communication. —– Author: Shandi Lancaster Rating: 5/5 Date: 5/23/2023, 1:25:14 AM Review: They did an amazing job on my window tint. Great prices and great customer service! —– Author: Jade Green Rating: 1/5 Date: 12/29/2021, 7:48:10 PM Review: Terrible Customer service . Cody is rude, unprofessional and said profanities when working with me. I would never go here again!! —– Author: Brittany Roberts Rating: 5/5 Date: 6/22/2021, 10:51:14 PM Review: 10/10 recommend this company! I’ve used them several different times and I’ve never had any problems! From arranging my appointment to the work being done to my vehicles their main priority is always the customer! This is the place to go!!! —– Author: will Rating: 5/5 Date: 6/22/2021, 10:48:52 PM Review: Had my windows tinted today and this place is the best Cody and his crew do amazing work! Great customer service, fair prices and quailty work cant beat this place! —– Author: AlphaLionWolf31 ! Rating: 1/5 Date: 6/22/2021, 1:59:30 AM Review: Overpriced, and does not let customers know about extra fees. I would not recommend this company at all!
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