Author: Buddy Waters
Rating: 5/5
Date: 9/5/2024, 7:42:38 PM
Review: I worked with five different men at Unique to get a running board repaired on my truck. After I agreed to a price to replace the part, they shopped around and found a bracket that costs $50.00, saving me about $500.00. The process took a while. They kept me informed with phone calls and scheduled the repair when the part came in. This job should have been a nusiance to them, but they treated me like I was their most important customer. The repair took about an hour. Every employee was professional and interested in me having a good experience. I would go to them for any service they offer. Unique is a great company!
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Author: Buddy Waters
Rating: 5/5
Date: 9/5/2024, 7:42:38 PM
Review: I worked with five different men at Unique to get a running board repaired on my truck. After I agreed to a price to replace the part, they shopped around and found a bracket that costs $50.00, saving me about $500.00. The process took a while. They kept me informed with phone calls and scheduled the repair when the part came in. This job should have been a nusiance to them, but they treated me like I was their most important customer. The repair took about an hour. Every employee was professional and interested in me having a good experience. I would go to them for any service they offer. Unique is a great company!
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Author: Jaycee M
Rating: 5/5
Date: 8/27/2024, 3:07:41 PM
Review: Amazing price and amazing work. Honest employees. Definitely recommend and will be coming back!
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Author: Jaycee M
Rating: 5/5
Date: 8/27/2024, 3:07:41 PM
Review: Amazing price and amazing work. Honest employees. Definitely recommend and will be coming back!
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Author: Thom Henry
Rating: 5/5
Date: 8/9/2024, 2:32:58 AM
Review: I want to thank Jonathan & Mclane for the exceptional service, the timely install, the quoted price and just an all-around honest and professional service. I had a blown Bose amp in a Buick Enclave. Being retired and on a fixed budget my only thoughts were seeing $$ adding up and a cost I would need to break the piggy to pay for. I went to two other audio installers beforehand because I believe in supporting local business, however without mentioning their business names, they quoted me something I would expect NASA engineers to charge me while sunbathing on the dark side of the moon. Maybe they were trying to take advantage of a Army Vet/Senior citizen or eat Maine Lobster for a year, but I continued to check around. Thank the Lord I did and found Unique Audio in Spartanburg. My car was done in a snap and my wife can drive her Buick with a smile on her face rather than frowny face every time we go to bed. It was assumed by a tech that a blown speaker may have caused the amp to blow, but when I showed Mclane the electrical door plug that came lose inside of the passenger back door jam, he had it snapped in and saved me from going to a body shop looking for help. So, nope no bad speaker. Mclane went the extra mile and he didn’t have to.
I owe him many thanks. The courtesy of people helping people was something I was raised with. Now a days it’s hard to find good people you can trust or willing to take a moment to assist without looking for a payday. I’m thankful everyday and try to help people as much as possible. Knowledge is power, power is respect. Thank you “Team Unique” You have earned my respect and business. Tom
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Author: Thom Henry
Rating: 5/5
Date: 8/9/2024, 2:32:58 AM
Review: I want to thank Jonathan & Mclane for the exceptional service, the timely install, the quoted price and just an all-around honest and professional service. I had a blown Bose amp in a Buick Enclave. Being retired and on a fixed budget my only thoughts were seeing $$ adding up and a cost I would need to break the piggy to pay for. I went to two other audio installers beforehand because I believe in supporting local business, however without mentioning their business names, they quoted me something I would expect NASA engineers to charge me while sunbathing on the dark side of the moon. Maybe they were trying to take advantage of a Army Vet/Senior citizen or eat Maine Lobster for a year, but I continued to check around. Thank the Lord I did and found Unique Audio in Spartanburg. My car was done in a snap and my wife can drive her Buick with a smile on her face rather than frowny face every time we go to bed. It was assumed by a tech that a blown speaker may have caused the amp to blow, but when I showed Mclane the electrical door plug that came lose inside of the passenger back door jam, he had it snapped in and saved me from going to a body shop looking for help. So, nope no bad speaker. Mclane went the extra mile and he didn’t have to.
I owe him many thanks. The courtesy of people helping people was something I was raised with. Now a days it’s hard to find good people you can trust or willing to take a moment to assist without looking for a payday. I’m thankful everyday and try to help people as much as possible. Knowledge is power, power is respect. Thank you “Team Unique” You have earned my respect and business. Tom
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Author: major panda
Rating: 2/5
Date: 8/4/2024, 11:59:33 AM
Review: Meh… For window tint theres better places for much better prices, they price they me over the phone was no where near what they charged,
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Author: major panda
Rating: 2/5
Date: 8/4/2024, 11:59:33 AM
Review: Meh… For window tint theres better places for much better prices, they price they me over the phone was no where near what they charged,
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Author: Kevin Trice
Rating: 5/5
Date: 7/8/2024, 6:33:35 PM
Review: Great price and awesome service!
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Author: Kevin Trice
Rating: 5/5
Date: 7/8/2024, 6:33:35 PM
Review: Great price and awesome service!
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Author: Gennifer Harrison
Rating: 5/5
Date: 6/28/2024, 10:27:23 PM
Review: Very professional and the time it took was superb!!! The pricing is a bonus!!!
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Author: Gennifer Harrison
Rating: 5/5
Date: 6/28/2024, 10:27:23 PM
Review: Very professional and the time it took was superb!!! The pricing is a bonus!!!
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Author: Jaden Bright
Rating: 5/5
Date: 1/14/2024, 2:18:38 AM
Review: My second remote start done here, great work, fair pricing, and quick. Professional attitude and beautiful building, would definitely recommend coming here.
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Author: P Davis
Rating: 5/5
Date: 4/2/2023, 5:40:57 PM
Review: I want to first say the team here was awesome to work with. I had the 5G Remote start installed in my car now that 3G no longer works. The price was very reasonable. After I checked with Nortons Stereo because they were 10 minutes from my house and they wanted almost $1k. A friend recommended Unique which is over an hour away but after speaking with Jonathan I knew I found the place to use. It took 2 hours to install the new system. I was given a tutorial on how it works and then off we went. Thank you so much Unique Car Audio. You guys are so awesome. I will definitely recommend you to others.
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Author: AD Smith
Rating: 5/5
Date: 5/12/2022, 7:26:29 PM
Review: Awesome place for all car audio needs if they don’t have they can get it great pricing great work all around great place. Recommend to anyone Ask for Jonathan always knows what you need before you need it.
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Author: Rick Pixton
Rating: 5/5
Date: 2/8/2022, 11:32:36 AM
Review: Great pricing and great service. The staff was very friendly and knowledgeable. The prices were much lower than I expected and I’ve had my line x liner for a while and I’ll never use any other sort of truck bed liner. I can’t speak on their audio because I didn’t get any of that installed.
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Author: Rick Pixton
Rating: 5/5
Date: 2/8/2022, 11:32:36 AM
Review: Great pricing and great service. The staff was very friendly and knowledgeable. The prices were much lower than I expected and I’ve had my line x liner for a while and I’ll never use any other sort of truck bed liner. I can’t speak on their audio because I didn’t get any of that installed.
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Author: Jason T
Rating: 1/5
Date: 8/9/2021, 9:27:24 PM
Review: The “LIFETIME” labor warranty is an absolute joke to say the least. I had 4 kicker door speakers installed about 2 years ago. They all worked a year maximum! The right front and left rear quit completely. The drivers front would go in and out and work about 25% of the time. I went back to Unique for them to check everything since there was a “LIFETIME” labor warranty and I felt like it was a wiring issue. After having my system checked at Unique I was told that me using streaming apps had blown the speakers due to poor audio quality (I’m and older white male that streams the NASCAR broadcast) . They even had a price quote of $400+ ready for me as soon as they pulled my truck around. This just didn’t sit right with me that $400+ only last a year or 2 when using streaming apps(salesman’s exact words). So I decided to save the money and buy a cheap set off Amazon if the good ones were only good for a year or 2 anyways. Once I started the installation on the new cheap speakers I quickly realized that not a single thing was checked by anyone at Unique Audio when I took it to have it checked!!! The wires were broken and corroded in every door that was not working. I took pictures (posted below) and went back to Unique Audio. At first the exact same guy that told me my speakers were bad due to streaming apps and I needed a new system told me that the pictures were not there work. I showed him a picture or the actual speakers and my receipt and changed his story to “we used to do it that way but dont anymore “!! So I was lied to THREE TIMES at this point. I know that new building cost money but not honoring a “LIFETIME” warranty to make more sales to help the bottom line is just wrong no matter which way they want to spin it! Future buyers beware the bottom line at the new building matters more than honoring your word and warranty and Unique Audio.
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Author: Jason T
Rating: 1/5
Date: 8/9/2021, 9:27:24 PM
Review: The “LIFETIME” labor warranty is an absolute joke to say the least. I had 4 kicker door speakers installed about 2 years ago. They all worked a year maximum! The right front and left rear quit completely. The drivers front would go in and out and work about 25% of the time. I went back to Unique for them to check everything since there was a “LIFETIME” labor warranty and I felt like it was a wiring issue. After having my system checked at Unique I was told that me using streaming apps had blown the speakers due to poor audio quality (I’m and older white male that streams the NASCAR broadcast) . They even had a price quote of $400+ ready for me as soon as they pulled my truck around. This just didn’t sit right with me that $400+ only last a year or 2 when using streaming apps(salesman’s exact words). So I decided to save the money and buy a cheap set off Amazon if the good ones were only good for a year or 2 anyways. Once I started the installation on the new cheap speakers I quickly realized that not a single thing was checked by anyone at Unique Audio when I took it to have it checked!!! The wires were broken and corroded in every door that was not working. I took pictures (posted below) and went back to Unique Audio. At first the exact same guy that told me my speakers were bad due to streaming apps and I needed a new system told me that the pictures were not there work. I showed him a picture or the actual speakers and my receipt and changed his story to “we used to do it that way but dont anymore “!! So I was lied to THREE TIMES at this point. I know that new building cost money but not honoring a “LIFETIME” warranty to make more sales to help the bottom line is just wrong no matter which way they want to spin it! Future buyers beware the bottom line at the new building matters more than honoring your word and warranty and Unique Audio.
Author: Kenny
Rating: 5/5
Date: 1/7/2025, 1:24:35 AM
Review: Amazing service and communication. This is a first class operation all the way. Look no further! Thank you!
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Author: J Grant
Rating: 5/5
Date: 8/30/2024, 9:04:54 PM
Review: Great customer service and superior product.
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Author: Rod B
Rating: 5/5
Date: 8/27/2024, 5:15:58 PM
Review: I received excellent service, the staff is knowledgeable and professional.
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Author: Greg Nitz
Rating: 5/5
Date: 7/8/2024, 9:23:44 PM
Review: The team at the counter and service text are fantastic. Knowledgeable and friendly. Great atmosphere. Excellent service
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Author: Clayton Eubanks
Rating: 5/5
Date: 2/15/2024, 10:42:22 PM
Review: These guys specialize in customer service, they do audio on the side. I had two great experiences with these folks and I can’t wait to figure out another job for them to do. I had two appointments with them. Both times they charged me less than what they quoted me. While I was waiting for the work to be done the staff took the time to explain every question I had. Given the opportunity to upsell me on products that I didn’t need, they instead explained to me what I had and why I should be ok with it. I was initially confused by this because I thought sales folks were there to sell but instead they educated me. The customer experience was clearly more important to them than the sell. Good luck finding a business like this these days. Stop in, spend your money, get educated, and enjoy your new equipment knowing it was done right.
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Author: Corey Nguyen
Rating: 5/5
Date: 10/24/2023, 1:42:40 PM
Review: Great customer service! Hands down best audio store!
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Author: Alan C
Rating: 5/5
Date: 11/11/2022, 9:07:30 PM
Review: I’ve had a Line-X bed liner and a new stereo installed by these guys and they do great work. Customer service is top notch. Highly recommend for any vehicle accessories.
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Author: Christopher Newell
Rating: 5/5
Date: 9/10/2022, 6:18:23 PM
Review: great customer service definitely will return
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Author: Norma Neal
Rating: 5/5
Date: 8/22/2022, 2:44:44 PM
Review: The best customer service and reliable.
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Author: Ally Cushman
Rating: 5/5
Date: 5/13/2022, 6:50:30 PM
Review: GREAT CUSTOMER SERVICE!!! So knowledgeable! We will be back!