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About

NOVUS Glass of Roseburg, located in the city of Roseburg, Oregon, offers professional auto window tinting services with a reputation for precision and quality craftsmanship. Their skilled technicians take pride in providing meticulous window tinting that enhances both the aesthetic and functional aspects of vehicles. Customers can expect a clean, efficient workspace and knowledgeable staff who are dedicated to delivering a top-notch window tinting experience.

Pricing

Multiple reviews mention that the pricing was affordable, reasonable, or lower than expected, suggesting fair pricing.

Customer Service

The reviews consistently praise the business’s customer service, describing it as “awesome,” “great,” “amazing,” and “excellent.”

Reviews

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Previous Reviews Mentioning Price

Author: Mindy McFerrin Rating: 5/5 Date: 8/23/2024, 3:25:39 PM Review: Brian was awesome! He not only explained the problem, but showed me what went wrong with my window! Fast, friendly service at an affordable price!!! —– Author: Mindy McFerrin Rating: 5/5 Date: 8/23/2024, 3:25:39 PM Review: Brian was awesome! He not only explained the problem, but showed me what went wrong with my window! Fast, friendly service at an affordable price!!! —– Author: David Reeck Rating: 5/5 Date: 10/24/2023, 9:40:31 PM Review: They re-attached a windshield on my Freightliner food truck. The appointment started at the appointment time and was finished in two hours, just as they promised. The work was professional and neatly done. The price was as quoted. —– Author: David Reeck Rating: 5/5 Date: 10/24/2023, 9:40:31 PM Review: They re-attached a windshield on my Freightliner food truck. The appointment started at the appointment time and was finished in two hours, just as they promised. The work was professional and neatly done. The price was as quoted. —– Author: Monica Stevens Rating: 5/5 Date: 1/6/2022, 4:39:23 AM Review: From the phone call to getting my car back was a smooth, professional, and honestly refreshing process. The price was lower than I had expected. I was told the jib was going to be 2-3 hours and I was told it was ready right at 2 hours. Highly recommend! —– Author: Monica Stevens Rating: 5/5 Date: 1/6/2022, 4:39:23 AM Review: From the phone call to getting my car back was a smooth, professional, and honestly refreshing process. The price was lower than I had expected. I was told the jib was going to be 2-3 hours and I was told it was ready right at 2 hours. Highly recommend!

Previous Reviews Mentioning Customer Service

Author: Brian Rating: 5/5 Date: 5/17/2024, 5:17:40 AM Review: Great customer service with quality workmanship. I had a passenger window replaced in my son’s Nissan truck. They even gave me a can of window cleaner. —– Author: Grace Atterbury Rating: 5/5 Date: 1/7/2024, 1:11:21 AM Review: I am very happy with the customer service that I was given here! My intermittent wipers were not working and after paying 80.00 for a diagnostic test @ BRAND X and then not fixing the problem I called and spoke to Brian after a call back they offered to have me bring the car in and they would take care of the problem @ no charge to me. I will definitely use them again!! #happycustomer#5stars⭐ —– Author: Heather Hendrick Rating: 5/5 Date: 7/27/2023, 10:28:06 PM Review: Amazing customer care and service! We had a windshield replaced last year on our brand new Subaru and they dealt with dealership warranty that was a debacle to get it covered. Had my son’s truck window replaced earlier this month and it turned out great! They were even able to use the seal that was already there and save us some expenses. Came back today a year after our Subaru windshield replacement with a rock chip and they fixed it in 30 minutes! Highly recommend this shop, they are friendly, professional and customer service oriented! Always happy when I leave this shop! —– Author: G C Rating: 5/5 Date: 4/5/2023, 4:22:20 PM Review: Jeff was very patient and helpful. It was close to closing time. I was on a road trip and needed to fix a stone chip asap. He referred me to another Novus. Issue was fixed in 30mins the next morning before I hit the road. Lifetime warranty also. Love their service! —– Author: Douglas Eagle Rating: 5/5 Date: 12/7/2022, 4:39:04 AM Review: Great service did an excellent job I will go back! —– Author: Carolyn Ramirez Rating: 5/5 Date: 5/19/2022, 12:45:54 AM Review: Great local business with excellent customer service!! I would highly recommend them for your Auto glass repairs. Thank you Novus Auto Glass. —– Author: Deborah Heartley Rating: 5/5 Date: 4/15/2022, 9:09:49 PM Review: Awesome service —– Author: Shandy Danford Rating: 5/5 Date: 4/4/2022, 6:14:03 PM Review: First time using NOVUS GLASS and they have me for life! Excellent customer service, always super welcoming and DOG LOVERS!!! Seriously a great group of guys! Thanks team, Small Dog and I are off to the river even faster than you quoted! —– Author: Matt Gaddy Rating: 5/5 Date: 11/15/2021, 12:47:31 AM Review: Great service —– Author: Rusty Gatten Rating: 5/5 Date: 11/9/2021, 5:11:42 AM Review: A+ Service! They even came to me during “Snow-mageddon” they made me feel like a priority customer and saved my butt.
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