Sound Effects, located in Brunswick, Ohio, is a local auto window tinting shop that offers professional services to customers looking to enhance their vehicle’s appearance and functionality. The shop provides various tinting options and seems to prioritize customer satisfaction with their skilled technicians and quality workmanship. Clients can expect a straightforward and reliable experience when seeking window tinting services at this Brunswick establishment.
While most reviews mention fair pricing and value for services, one review cites an instance of dramatically inflated pricing compared to what the reviewer ultimately paid elsewhere. This suggests inconsistency in pricing practices.
Customer Service
Most reviewers praise the excellent and friendly service they received. However, one review reports a negative experience with pricing and the owner’s demeanor, indicating inconsistencies in customer service.
Author: Jeff Sooy
Rating: 5/5
Date: 3/1/2023, 4:48:27 PM
Review: Very professional and friendly staff. Upfront pricing with no BS. I’m new here and they treated me like a friend. I would absolutely recommend this place. Fair pricing, quality work and fast service.
Note: as I was waiting I overheard a phone conversation. I listened as I wanted to know how they would handle a upset customer. The tech who took the call was very polite, professional and respectful as I could hear the person on the other end of the call yelling at him about the price of a part that was needed but not provided by the customer.
Even being yelled at he maintained his professionalism and was still polite.
Another reason why I’ll come. These guys are great.
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Author: Jeff Sooy
Rating: 5/5
Date: 3/1/2023, 4:48:27 PM
Review: Very professional and friendly staff. Upfront pricing with no BS. I’m new here and they treated me like a friend. I would absolutely recommend this place. Fair pricing, quality work and fast service.
Note: as I was waiting I overheard a phone conversation. I listened as I wanted to know how they would handle a upset customer. The tech who took the call was very polite, professional and respectful as I could hear the person on the other end of the call yelling at him about the price of a part that was needed but not provided by the customer.
Even being yelled at he maintained his professionalism and was still polite.
Another reason why I’ll come. These guys are great.
—–
Author: Hunter Anderson
Rating: 5/5
Date: 7/25/2022, 6:24:31 PM
Review: That place is incredible, they threw a new head unit in my car in an incredible time and an amazing price!
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Author: Bigzee 44
Rating: 2/5
Date: 7/7/2022, 10:59:32 AM
Review: Went there to get a stereo and speakers installed in my new van. I believe I spoke to the owner…..he was a bit condescending. Not a real problem as I am no expert. I was then quoted a price of almost $1000 for just the stereo….bear in mind 5 minutes before he told me he would sell me the stereo for $300. So $700 to install it? I was then told…..”if that’s too much for you…..go somewhere else”. Long story short…..I ordered the same stereo from Crutchfield along with front speakers and all of the installation hardware for a little over $300. The install took about an hour. I like buying from local businesses, but the pricing here was ridiculous.
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Author: Bigzee 44
Rating: 2/5
Date: 7/7/2022, 10:59:32 AM
Review: Went there to get a stereo and speakers installed in my new van. I believe I spoke to the owner…..he was a bit condescending. Not a real problem as I am no expert. I was then quoted a price of almost $1000 for just the stereo….bear in mind 5 minutes before he told me he would sell me the stereo for $300. So $700 to install it? I was then told…..”if that’s too much for you…..go somewhere else”. Long story short…..I ordered the same stereo from Crutchfield along with front speakers and all of the installation hardware for a little over $300. The install took about an hour. I like buying from local businesses, but the pricing here was ridiculous.
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Author: Denny Dickinson
Rating: 5/5
Date: 1/11/2022, 6:13:22 PM
Review: Had a remote start put on my 2020 CRV. A little over an hour and I was back on the road. Great friendly staff and also a great price. Would highly recommend them.
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Author: Denny Dickinson
Rating: 5/5
Date: 1/11/2022, 6:13:22 PM
Review: Had a remote start put on my 2020 CRV. A little over an hour and I was back on the road. Great friendly staff and also a great price. Would highly recommend them.
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Author: Jordan Bracic
Rating: 5/5
Date: 11/13/2021, 7:55:56 PM
Review: Great place to deal with. Offered to give me a ride home and even a ride to pick the vehicle up. Remote start install only took a couple of hours. Fairly priced with other places I checked. Remote start came with lifetime warranty. Chose to go with the basic package but was informed I could return at any point and pay the difference for the upgrades. Great demonstration on how to use the new system even though I thought I knew it all, he showed me something I didn’t lol. Highly recommend.
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Author: Jordan Bracic
Rating: 5/5
Date: 11/13/2021, 7:55:56 PM
Review: Great place to deal with. Offered to give me a ride home and even a ride to pick the vehicle up. Remote start install only took a couple of hours. Fairly priced with other places I checked. Remote start came with lifetime warranty. Chose to go with the basic package but was informed I could return at any point and pay the difference for the upgrades. Great demonstration on how to use the new system even though I thought I knew it all, he showed me something I didn’t lol. Highly recommend.
Previous Reviews Mentioning Customer Service
Author: Mohit Parmar
Rating: 5/5
Date: 12/24/2024, 9:09:55 PM
Review: Excellent service.
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Author: Kim Giberson
Rating: 5/5
Date: 3/4/2024, 8:18:37 PM
Review: Great service. Excellent products. Quality and installations
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Author: Jeff Sooy
Rating: 5/5
Date: 3/1/2023, 4:48:27 PM
Review: Very professional and friendly staff. Upfront pricing with no BS. I’m new here and they treated me like a friend. I would absolutely recommend this place. Fair pricing, quality work and fast service.
Note: as I was waiting I overheard a phone conversation. I listened as I wanted to know how they would handle a upset customer. The tech who took the call was very polite, professional and respectful as I could hear the person on the other end of the call yelling at him about the price of a part that was needed but not provided by the customer.
Even being yelled at he maintained his professionalism and was still polite.
Another reason why I’ll come. These guys are great.
—–
Author: Carter Richardson
Rating: 5/5
Date: 7/25/2022, 5:33:46 PM
Review: Very good service and the people working are very nice and welcoming
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