Jotogo Inc., located in the charming city of Waterloo, New York, offers professional auto window tinting services with a reputation for precision and attention to detail. The shop provides customers with multiple tinting options, catering to different vehicle types and styling preferences with modern equipment and skilled technicians. Clients can expect a clean, efficient workspace where their vehicles receive careful treatment and high-quality window film application that enhances both aesthetic appeal and vehicle protection.
Anthony Comuso mentions fair prices. Michael Waite says the price of quoted work doubled without communication, suggesting unreasonable pricing. Given the conflicting information and the strong negative statement regarding pricing, the pricing is not reliably good.
Customer Service
The reviews are mixed. Diane Yates and Rob Rob suggest good service. Anthony Comuso mentions a friendly atmosphere. However, Michael Waite explicitly states “very poor service now” after the business was sold, and mentions unauthorized work. Casey Robson mentions fast service, but also the retirement of a key person. The negative review outweighs the positive.
Author: Michael Waite
Rating: 1/5
Date: 12/14/2021, 8:39:36 PM
Review: Update: the business has been sold. Beware this place now, it may look the same but very poor service now.
They replaced additional parts on my car without notifying me, price of the quoted work doubled with NO communication. I do not trust them and will be finding another shop. Really miss Rob and his team there, time to move on….
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Author: Michael Waite
Rating: 1/5
Date: 12/14/2021, 8:39:36 PM
Review: Update: the business has been sold. Beware this place now, it may look the same but very poor service now.
They replaced additional parts on my car without notifying me, price of the quoted work doubled with NO communication. I do not trust them and will be finding another shop. Really miss Rob and his team there, time to move on….
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Author: Anthony Comuso
Rating: 5/5
Date: 7/22/2021, 12:14:35 PM
Review: Just a knowledgeable, Friendly atmosphere.. Rob is experienced in a variety of services.. I recommend this shop to anyone looking for professional folks with fair prices..
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Author: Anthony Comuso
Rating: 5/5
Date: 7/22/2021, 12:14:35 PM
Review: Just a knowledgeable, Friendly atmosphere.. Rob is experienced in a variety of services.. I recommend this shop to anyone looking for professional folks with fair prices..
Previous Reviews Mentioning Customer Service
Author: Diane Yates
Rating: 5/5
Date: 1/12/2024, 8:34:57 PM
Review: Helpful, straight forward advice and service.
Still my go to for the truck
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Author: Casey Robson
Rating: 5/5
Date: 7/17/2021, 12:42:59 PM
Review: Fast service. Gonna miss this place when Rob retired
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Author: Rob Rob
Rating: 5/5
Date: 5/7/2021, 9:52:09 PM
Review: Amazing service
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Details
166 N Virginia St Waterloo New York 13165 United States
