A & W Auto Glass

Author: Jasmyn Marquez Rating: 1/5 Date: 1/23/2025, 11:46:35 PM Review: IMPORTANT: PLEASE READ BEFORE PROCEEDING. I contacted a few places and was recommended to go with A&W Auto Glass due to their fair pricing. When I called, I was quoted $369.65, which was a pleasant surprise as others were quoting me between $500-$600. However, when I went to pick up my vehicle after the repair, the total was $669. I was taken aback and informed the front desk about the initial quote of $369. She explained that the difference was due to a recalibration fee. While we had discussed this fee over the phone, I had understood that it was included in the $369, not an additional charge. Please note that this review is not regarding the quality of the glass work, as my glass was repaired and looks great. This review is about the dishonesty and what I feel was an almost fraudulent pricing practice. If you choose to work with them, it’s important to inquire about any potential hidden fees and clarify all costs upfront. I ended up paying the total, even though it was outside of my budget, which unfortunately means we won’t have enough for groceries for the next two weeks. I hope that moving forward, they will be more transparent with their pricing. I initially recommended them to friends, but after this experience, I called them back immediately to advise them against using A&W Auto Glass. —– Author: Jasmyn Marquez Rating: 1/5 Date: 1/23/2025, 11:46:35 PM Review: IMPORTANT: PLEASE READ BEFORE PROCEEDING. I contacted a few places and was recommended to go with A&W Auto Glass due to their fair pricing. When I called, I was quoted $369.65, which was a pleasant surprise as others were quoting me between $500-$600. However, when I went to pick up my vehicle after the repair, the total was $669. I was taken aback and informed the front desk about the initial quote of $369. She explained that the difference was due to a recalibration fee. While we had discussed this fee over the phone, I had understood that it was included in the $369, not an additional charge. Please note that this review is not regarding the quality of the glass work, as my glass was repaired and looks great. This review is about the dishonesty and what I feel was an almost fraudulent pricing practice. If you choose to work with them, it’s important to inquire about any potential hidden fees and clarify all costs upfront. I ended up paying the total, even though it was outside of my budget, which unfortunately means we won’t have enough for groceries for the next two weeks. I hope that moving forward, they will be more transparent with their pricing. I initially recommended them to friends, but after this experience, I called them back immediately to advise them against using A&W Auto Glass. —– Author: tom smith Rating: 5/5 Date: 1/15/2025, 3:23:37 AM Review: Brought my truck in to get the windows tinted…. the customer service was excellent, the quality of work is perfect, they were very quick to get the tint installed and I could not be happier with their work. The price for the quality of work they provided I feel is very fair and I absolutely recommend these folks to tint your vehicle. —– Author: Scott Stevenson Rating: 5/5 Date: 12/9/2023, 5:32:58 PM Review: Replaced our windshield without any problems. They happen to have an opening that afternoon and the techs got on it when we showed up. They did have the best price in town. —– Author: Scott Stevenson Rating: 5/5 Date: 12/9/2023, 5:32:58 PM Review: Replaced our windshield without any problems. They happen to have an opening that afternoon and the techs got on it when we showed up. They did have the best price in town. —– Author: Beverly Coots Rating: 5/5 Date: 6/12/2023, 8:30:54 PM Review: Great price great service —– Author: Beverly Coots Rating: 5/5 Date: 6/12/2023, 8:30:54 PM Review: Great price great service —– Author: Chenelle Archer Rating: 5/5 Date: 5/4/2023, 12:39:22 AM Review: Nice work – friendly people, fair prices and great service. Got a windshield and some new tint. —– Author: Chenelle Archer Rating: 5/5 Date: 5/4/2023, 12:39:22 AM Review: Nice work – friendly people, fair prices and great service. Got a windshield and some new tint. —– Author: Teena Shelton Rating: 1/5 Date: 3/29/2023, 7:47:58 PM Review: They just wanted to much for a windshield I found 1 at almost half the price —– Author: Teena Shelton Rating: 1/5 Date: 3/29/2023, 7:47:58 PM Review: They just wanted to much for a windshield I found 1 at almost half the price