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About

Auto Glass Now in Union, located in Union, New Jersey, offers professional window tinting services with a focus on customer satisfaction and quality workmanship. The shop provides a range of tinting options for various vehicle types, using high-quality materials and employing skilled technicians who pay close attention to detail. Customers can expect a smooth and efficient experience, with knowledgeable staff who aim to enhance both the aesthetic appeal and functionality of vehicle windows through their precise tinting services.

Pricing

Many reviewers highlighted the reasonable and competitive pricing compared to other businesses. However, some reported issues with unexpected price changes or hidden fees. Considering both positive and negative feedback, the value is set to true, as the majority found the pricing reasonable.

Customer Service

Many reviewers explicitly praised the excellent and friendly customer service, while others had negative experiences with scheduling, communication, and the quality of service. The negative experiences outweigh the positive ones, therefore the value is set to false.

Reviews

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Previous Reviews Mentioning Price

Author: Carter Elton Rating: 5/5 Date: 2/11/2025, 8:37:02 PM Review: Great communication, fast response, good prices, and fast work. Would recommend! —– Author: Lorren Wilson-Barnes Rating: 1/5 Date: 1/25/2025, 2:22:42 PM Review: I was quoted a great price, scheduled an appointment with Jorge, due to the extremely cold weather, I rescheduled to show the repaiman some consideration. What I got in return for rescheduling was a no call and no show. I even called to ensure and confirm the day of repair. Very unprofessional.. I’ll pay more money and go with Safelite or Dubin Glass. Thanks for nothing. —– Author: Daniel Rating: 4/5 Date: 1/1/2025, 10:50:31 PM Review: After waiting a few months to write this review, I am happy with the price point and the quality of work thus far, but there are things that almost drove me away from the start, and other things I did not enjoy about the service. I visited this location in person and it looked like it had just been ransacked. Nobody at the desk, no cars in the parking lot, trash everywhere, what looked like either customer documents or internal documents out in plain view on the front desk spread all over, and a dog sleeping in a cot in the garage area. I truly thought the place had just been robbed and the door left open and was about to call the business number or the police until somebody just showed up from the back after about 5 minutes of me just standing there yelling “hello!?”. I was very turned off at this point but stayed after I got a quote at about half the price of Safelite including calibration of safety equipment. I was surprised to hear that they would come to me, which was convenient, but in reality, it would be much better if they could just do the work in their garage because with no temperature control, they had to run the car with heat on blast for an hour and a half, and I personally prefer not to idle my car at all. The second issue, was that my quoted price was not emailed or put in writing anywhere and they tried to jerk me around with the price after the work was completed. After 3 phone calls and three different quotes, we finally settled on a very reasonable price. Regardless I would have preferred to avoid all that. It was the same reason I turned away Safelite in the first place, for playing these games. The back and forth on price started because apparently there were codes on the computer scanner related to the safety equipment that for liability reasons, could not be cleared by the technician. Therefore, I would have to recalibrate through my dealer on my own, and my price was amended to reflect glass replacement only. The final thing I noticed is that the new glass reflects much more of the car’s interior in the daytime, and that took some getting used to. —– Author: Daniel Rating: 4/5 Date: 1/1/2025, 10:50:31 PM Review: After waiting a few months to write this review, I am happy with the price point and the quality of work thus far, but there are things that almost drove me away from the start, and other things I did not enjoy about the service. I visited this location in person and it looked like it had just been ransacked. Nobody at the desk, no cars in the parking lot, trash everywhere, what looked like either customer documents or internal documents out in plain view on the front desk spread all over, and a dog sleeping in a cot in the garage area. I truly thought the place had just been robbed and the door left open and was about to call the business number or the police until somebody just showed up from the back after about 5 minutes of me just standing there yelling “hello!?”. I was very turned off at this point but stayed after I got a quote at about half the price of Safelite including calibration of safety equipment. I was surprised to hear that they would come to me, which was convenient, but in reality, it would be much better if they could just do the work in their garage because with no temperature control, they had to run the car with heat on blast for an hour and a half, and I personally prefer not to idle my car at all. The second issue, was that my quoted price was not emailed or put in writing anywhere and they tried to jerk me around with the price after the work was completed. After 3 phone calls and three different quotes, we finally settled on a very reasonable price. Regardless I would have preferred to avoid all that. It was the same reason I turned away Safelite in the first place, for playing these games. The back and forth on price started because apparently there were codes on the computer scanner related to the safety equipment that for liability reasons, could not be cleared by the technician. Therefore, I would have to recalibrate through my dealer on my own, and my price was amended to reflect glass replacement only. The final thing I noticed is that the new glass reflects much more of the car’s interior in the daytime, and that took some getting used to. —– Author: Ron Skiba Rating: 3/5 Date: 8/10/2024, 4:56:07 PM Review: Reasonably priced and quick service…but left scratches on my hood, a cut in the interior headliner and dirty fingerprints on it as well. I guess you get what you pay for! —– Author: Ron Skiba Rating: 3/5 Date: 8/10/2024, 4:56:07 PM Review: Reasonably priced and quick service…but left scratches on my hood, a cut in the interior headliner and dirty fingerprints on it as well. I guess you get what you pay for! —– Author: Phil Rating: 5/5 Date: 8/5/2024, 1:17:55 PM Review: Excellent, excellent excellent!!! They’re the best. From my first call to get a quote to the time I picked up the car, everything was amazing….. Extremely reasonable pricing when compared to others and quick service. Highly recommend for any and all Auto Glass service! —– Author: Phil Rating: 5/5 Date: 8/5/2024, 1:17:55 PM Review: Excellent, excellent excellent!!! They’re the best. From my first call to get a quote to the time I picked up the car, everything was amazing….. Extremely reasonable pricing when compared to others and quick service. Highly recommend for any and all Auto Glass service! —– Author: Rebecca Mack Rating: 5/5 Date: 4/19/2024, 2:10:20 PM Review: Jay was very friendly and quick! Total service was less than an hour. Price was great too! Over $100 less than safelite. —– Author: Rebecca Mack Rating: 5/5 Date: 4/19/2024, 2:10:20 PM Review: Jay was very friendly and quick! Total service was less than an hour. Price was great too! Over $100 less than safelite. —– Author: Samir Shah Rating: 5/5 Date: 4/15/2024, 8:42:24 PM Review: Great quality service at reasonable price. —– Author: Samir Shah Rating: 5/5 Date: 4/15/2024, 8:42:24 PM Review: Great quality service at reasonable price. —– Author: shante Wells Rating: 5/5 Date: 2/16/2024, 4:17:41 PM Review: I went here after Safelite rescheduled me TWICE!! The service here was great. Jay was AWESOME. Well Mannered and respectful He worked with me on the price to make it affordable for me to get both of my vehicles done. He serviced both in a timely manner. Everything came out Neat. He broke everything down to me to make sure I understood everything that was going on with the service. All my stickers were replaced just an overall 10/10. Make sure you speak with Jay if you decide to go here. —– Author: Bobby Thompson Rating: 5/5 Date: 1/27/2024, 8:09:22 PM Review: The price was incredible service impeccable timely. Dropped off at 10am be fore I made it to my 11:30 am appt got the call the truck was ready. Matt is on point and the price is the price no hidden fees —– Author: Bobby Thompson Rating: 5/5 Date: 1/27/2024, 8:09:22 PM Review: The price was incredible service impeccable timely. Dropped off at 10am be fore I made it to my 11:30 am appt got the call the truck was ready. Matt is on point and the price is the price no hidden fees —– Author: Damilola (mrdeesmusic) Rating: 5/5 Date: 8/25/2023, 5:28:24 PM Review: Excellent service They were on time and the price was very reasonable —– Author: Damilola (mrdeesmusic) Rating: 5/5 Date: 8/25/2023, 5:28:24 PM Review: Excellent service They were on time and the price was very reasonable —– Author: Tyrese Fraser Rating: 5/5 Date: 6/30/2023, 4:13:15 PM Review: Amazing service! Very efficient team and affordable prices 10/10 recommend. —– Author: Tyrese Fraser Rating: 5/5 Date: 6/30/2023, 4:13:15 PM Review: Amazing service! Very efficient team and affordable prices 10/10 recommend.

Previous Reviews Mentioning Customer Service

Author: Tyrone Sherrod Rating: 5/5 Date: 1/29/2025, 4:15:29 PM Review: Great service. Technician Brandon was on time, professional, and communicated clearly the work to be done. —– Author: Gabriela Novillo Rating: 1/5 Date: 8/23/2024, 10:59:18 PM Review: This place was extremely unprofessional. I called them the day before they said they would order my windshield and come to my house to repair it. The time frame was from 8 AM to 6 PM my husband called before 6 PM and they said they were on their way yet no one showed up. I missed work just for nothing, definitely would not recommend their terrible at customer service. Don’t even waste your time all they’re going to tell you is that they’re sorry that they couldn’t make it and they don’t care about your time. —– Author: Linda B Rating: 5/5 Date: 6/19/2024, 4:16:01 PM Review: Took our car in with a small windshield chip. Fixed it with glue mixture while we waited. Awesome customer service! —– Author: Michael Turco Rating: 1/5 Date: 6/16/2024, 11:07:14 AM Review: Terrible terrible terrible! Im really not one to write reviews but this place almost forced me to with their dismissive attitude. When I arrived they had no idea what I was there for although the insurance company just made the appointment for me a half an hour earlier and they were ready to do a replacement instead of a small crack repair. Good thing when one technician asked if I was waiting and it would take up to 3 hours I was there to ask if a repair took that long otherwise they would have replaced the windshield. As I have had this done before I know what an experienced repair man can do when he puts some effort into the job. The person who repaired this was done in 10 minutes and then just had the attitude like that’s the best I can do and walked away. I called the main customer service number to complain and they reached out to the Union location for them to contact me but of course they never did. I called again days later and customer service left a message for the regional manager to call me but that never happened either. I can only speak for repairs and not replacements but please take my advice and avoid this hole in the wall. I showed a picture of the job to another company and they said it looks like they just put in pit filler and that’s it. I know that no effort was put into this repair and that it looks exactly how I brought it in , anywhere else you wouldn’t even know that it happened. Hopefully with this review you don’t make the same mistake I made and avoid this dump. —– Author: Fredy Gomez Rating: 5/5 Date: 5/31/2024, 8:38:36 PM Review: Great service —– Author: joseph manieri Rating: 5/5 Date: 5/28/2024, 7:52:00 PM Review: Matt and Jay are the best!! Excellent customer service! Plus, they were quick and efficient!! I highly recommend the Union location. —– Author: Frances Kettles Rating: 5/5 Date: 5/22/2024, 3:07:53 PM Review: Sam did an amazing job! Customer service was excellent Thanks guys. —– Author: sheilla louis Rating: 5/5 Date: 4/25/2024, 9:44:07 PM Review: Best place for service, good deal, wonderful staff and great service and excellent customer care. Overall 20 🌟 🤩 —– Author: Brenda C. Rating: 5/5 Date: 4/12/2024, 8:29:13 PM Review: Oh so fast & efficient. And an added plus was the customer service, they were professional and knowledgeable. —– Author: Erick Sutton Rating: 5/5 Date: 3/3/2024, 9:39:36 PM Review: Excellent service for the Money! Very good experience 👍🏾
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