Author: Yaboi Angel
Rating: 5/5
Date: 11/15/2023, 1:21:21 PM
Review: Good quality with good prices
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Author: Yaboi Angel
Rating: 5/5
Date: 11/15/2023, 1:21:21 PM
Review: Good quality with good prices
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Author: Dominic Scalese
Rating: 5/5
Date: 11/7/2023, 6:09:40 PM
Review: United is always one of my favorite window/door brands. The Distinct lineup offers great pricing for a fantastic product. Steve Crowley, our United Vendor Representative is consistently communicating with our store and answering any questions we have. We see him in the store all the time, he is always willing to help us and customers. Highly recommend.
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Author: Dominic Scalese
Rating: 5/5
Date: 11/7/2023, 6:09:40 PM
Review: United is always one of my favorite window/door brands. The Distinct lineup offers great pricing for a fantastic product. Steve Crowley, our United Vendor Representative is consistently communicating with our store and answering any questions we have. We see him in the store all the time, he is always willing to help us and customers. Highly recommend.
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Author: jessica gordon
Rating: 5/5
Date: 10/3/2023, 5:16:14 PM
Review: Great quality good price and they communicate well
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Author: jessica gordon
Rating: 5/5
Date: 10/3/2023, 5:16:14 PM
Review: Great quality good price and they communicate well
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Author: John Everright
Rating: 5/5
Date: 7/6/2021, 4:07:27 PM
Review: I purchased the United 6068 Distinct series door at Lowe’s. After shopping for a couple of months at every place and price point, my gut told me, without spending 4K this was the best quality door out there.
I have basic carpentry skills and can figure my way though most projects, but never having installed a sliding door and only replacing 1 window in my lifetime, I was nervous to tackle the project. I was replacing a French door that was rotting due to the poor installation of prior homeowners, and I didn’t want to screw this up.
Spoke to an installer who told me the most important aspect of this working well (or not) was to make sure I took my time on the prep work of the opening, making sure everything was correct. His words exactly were, “don’t rush to get the new door in. Take your time, make sure the opening is square and plumb, and the project will be successful.”
After removing the French door, I discovered that sides and top were perfect, but I had about a two inch drop left to right atcthe sill. Also concrete under the sill was cracked badly and nothing prior had been done to correct. The previous shimming was inadequate, and weatherproofing improper. This is what caused the French door to fail.
Spent about 3 hours correcting, patching and allowing dry time, and making sure everything was as close to perfect level wise, and water sealed properly. Glad I did.
The frame assembly was easy (could be easier if they labeled frame pieces). Took my time following the book instructions (sometimes confusing) and had a video on my phone showing/verifying process. I had figured on a 6+ hour project that took about 9 with me verifying step by step to make sure all was good. I’m confident that I could do this again (minus concrete work)?in a couple hours, but with it being the first go round with this type project, it took longer.
The results are outstanding. The door looks great! The door is solid! The door is level and air tight. My father in law showed up as project was ending. He swears that my door is better than his Pella 250 series ( go price that!).
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Author: John Everright
Rating: 5/5
Date: 7/6/2021, 4:07:27 PM
Review: I purchased the United 6068 Distinct series door at Lowe’s. After shopping for a couple of months at every place and price point, my gut told me, without spending 4K this was the best quality door out there.
I have basic carpentry skills and can figure my way though most projects, but never having installed a sliding door and only replacing 1 window in my lifetime, I was nervous to tackle the project. I was replacing a French door that was rotting due to the poor installation of prior homeowners, and I didn’t want to screw this up.
Spoke to an installer who told me the most important aspect of this working well (or not) was to make sure I took my time on the prep work of the opening, making sure everything was correct. His words exactly were, “don’t rush to get the new door in. Take your time, make sure the opening is square and plumb, and the project will be successful.”
After removing the French door, I discovered that sides and top were perfect, but I had about a two inch drop left to right atcthe sill. Also concrete under the sill was cracked badly and nothing prior had been done to correct. The previous shimming was inadequate, and weatherproofing improper. This is what caused the French door to fail.
Spent about 3 hours correcting, patching and allowing dry time, and making sure everything was as close to perfect level wise, and water sealed properly. Glad I did.
The frame assembly was easy (could be easier if they labeled frame pieces). Took my time following the book instructions (sometimes confusing) and had a video on my phone showing/verifying process. I had figured on a 6+ hour project that took about 9 with me verifying step by step to make sure all was good. I’m confident that I could do this again (minus concrete work)?in a couple hours, but with it being the first go round with this type project, it took longer.
The results are outstanding. The door looks great! The door is solid! The door is level and air tight. My father in law showed up as project was ending. He swears that my door is better than his Pella 250 series ( go price that!).
Author: Brandon Patrizi
Rating: 4/5
Date: 1/30/2025, 2:41:22 PM
Review: Stephen came in and did a wonderful job on replacing 2 cracked 3/0x5/0 top sashes. Great customer service and did it in a timely manner
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Author: Otis Rawls
Rating: 1/5
Date: 1/21/2025, 1:56:07 AM
Review: Horrible customer service I ordered a window and they constantly lied about the delivery date. It was constant misleading information day after day and week after week.
No one ever contacted me or offered any compensation for my inconvenience.
Totally disappointed and dissatisfied with the none caring attitude and being so nonchalant .
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Author: Muhammad Meer Jatoi
Rating: 5/5
Date: 12/9/2024, 5:23:09 PM
Review: Stephen Wiley has been great helping us with our window situation. He’s been an absolute pleasure to have in the house. You don’t get this level of customer service anymore. He educated us about the process and resolved all the issues. If we ever have any window work in the future we will surely call upon United Windows hoping to be helped by Stephen!
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Author: Rich benner
Rating: 5/5
Date: 9/26/2024, 1:18:21 AM
Review: The staff and service personnel at united were extremely helpful., professional and prompt. I am very pleased with the company experience. Thanks
Rich
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Author: Ana Trujillo
Rating: 5/5
Date: 8/29/2024, 3:18:46 PM
Review: Excellent Service!!! Steve was super helpful and knowledgeable!!!
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Author: Kelly Griffin
Rating: 1/5
Date: 7/3/2024, 5:37:10 PM
Review: Horrible customer service. I’m supposed to be under warranty since my builder used these windows and patio door. I tried to get my door replaced when it spontaneously shattered and they refused saying it was hit. I was standing next to it when it shattered and know it was not hit. They don’t want to stand by their warranty. They said it couldn’t crack on its own. Yes it can because my neighbor who has the same windows and door from the builder had her window crack all over the bottom the day after mine. Obviously it’s a faulty product but instead want to charge me almost $600 for a piece of glass. Not to mention the high cost of install for a defective product. Horrible product and bad company that doesn’t stand by their warranty.
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Author: Annmarie Trento
Rating: 5/5
Date: 6/24/2024, 5:30:58 PM
Review: Customer Service Tech Billy is awesome! Service with a smile :)
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Author: April Vencill
Rating: 5/5
Date: 6/4/2024, 2:01:53 PM
Review: Amazing service!!! Stephen knew exactly what the issue was and he took the time to explain everything to me.
Problem resolved within minutes.
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Author: Joe
Rating: 5/5
Date: 5/23/2024, 12:34:34 PM
Review: Stephen provided great customer service, knowledgeable on what the issues were and quickly able to find a resolve. Thanks!
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Author: Steve Mezzadri
Rating: 5/5
Date: 5/6/2024, 2:20:20 PM
Review: Very professional, neat & courteous service