Rite Window

Author: Mark Hedger Rating: 4/5 Date: 9/15/2024, 10:03:48 PM Review: Rite Window is a big company that likes to use all of the modern technology for scheduling, confirming appointments, and canceling then rescheduling appointments. This can be somewhat frustrating to those of us to have to experience this. However, once you speak with a real person, they are cheerful, helpful, and quite knowledgeable. After a few appointment cancelations, Rite window sent someone to my home who was very gracious, kind, knowledgeable, and took all the time I needed to discuss my needs, and to find a bathroom remodel that met my disability needs perfectly. The initial price was too high for me to afford. He worked with me to adjust my renovation to get the price to something I could afford. We scheduled the renovation but set the option to cancel out two weeks so that I could cancel if I found another builder who could do the same quality of work for a better price. After exploring, several free consultations later, I decided to stay with Rite Window. I financed at 6.99% interest for 10 years with a monthly payment of $171 a month. I can pay it off early with no penalty. As several of my renovation items were special order, we all agreed that it may take some time for all the items to come into their warehouse. The exact date for installation was not set with my permission. Luckily, they called a couple of weeks later telling me they got everything in, and would be able to install my new bathroom shower in a week. We set the date, and I began cleaning out my bathroom in preparation for there arrival. Again, technology got in the way, and I received an email confirming the installation for a different day. I just accepted this, and was prepared for the different day. That day comes and goes, no Rite Window installation. I call Rite Window, and I very nice women who apologizes profusely, states she sent the reminder with the wrong date in error, and promptly sent out a correct reminder date (which I seemed to miss?). In any case, they did come the very next day. They started at 8 am, putting drop cloths through the house from entry way to the bathroom. They worked very hard tearing out my old bathroom, pipes and all, and then reconstructed the framework for my new shower stall. the walls, base unit, shower bench, and handrails all went in without a hitch. We measured my height and set the shower head appropriate distance from the floor for me to reach it. The new shower door, that swung open with a 31″ opening for my “big” size was just perfect. I could walk into the shower frontwards, and use the hand rails to safety position myself to shower. No curtains getting tangled up with my oxygen line, no shower curtain sticking to my body while I try to shower. The shower basin was 6″ larger than standard, and no one else would even try to order it. The shower door was larger than anyone else sold, and everyone told me it couldn’t be built. All of the contractors told me that to get what I was asking for would require a tiled shower stall, and that would add thousands of dollars to any quote which I couldn’t afford. But Rite Window made it happen. Kudos to them. When construction was finished they had left the two sides of the shower install with drywall mud slapped on and it will require a couple of sanding’s and additional mud to get it ready for paint. This was part of the contract, so I was not surprised or upset, but still; I was left with a task that I would have preferred I didn’t have. This does not reduce my stars for Rite Window, I am very happy with the work, and the price, and their professionalism throughout their work. If I can make one corrective criticism or suggestion: I spoke with somewhere between 4 and 6 different people; some of whom did not know some of the particulars of my shower install. This resulted in my becoming anxious and frustrated at times during the process. If I had been able to speak with just one person (maybe two), then most of my concerns were likely never to have happened in the first place. In summary, may your shower install look as beautiful as mine! —– Author: Mark Hedger Rating: 4/5 Date: 9/15/2024, 10:03:48 PM Review: Rite Window is a big company that likes to use all of the modern technology for scheduling, confirming appointments, and canceling then rescheduling appointments. This can be somewhat frustrating to those of us to have to experience this. However, once you speak with a real person, they are cheerful, helpful, and quite knowledgeable. After a few appointment cancelations, Rite window sent someone to my home who was very gracious, kind, knowledgeable, and took all the time I needed to discuss my needs, and to find a bathroom remodel that met my disability needs perfectly. The initial price was too high for me to afford. He worked with me to adjust my renovation to get the price to something I could afford. We scheduled the renovation but set the option to cancel out two weeks so that I could cancel if I found another builder who could do the same quality of work for a better price. After exploring, several free consultations later, I decided to stay with Rite Window. I financed at 6.99% interest for 10 years with a monthly payment of $171 a month. I can pay it off early with no penalty. As several of my renovation items were special order, we all agreed that it may take some time for all the items to come into their warehouse. The exact date for installation was not set with my permission. Luckily, they called a couple of weeks later telling me they got everything in, and would be able to install my new bathroom shower in a week. We set the date, and I began cleaning out my bathroom in preparation for there arrival. Again, technology got in the way, and I received an email confirming the installation for a different day. I just accepted this, and was prepared for the different day. That day comes and goes, no Rite Window installation. I call Rite Window, and I very nice women who apologizes profusely, states she sent the reminder with the wrong date in error, and promptly sent out a correct reminder date (which I seemed to miss?). In any case, they did come the very next day. They started at 8 am, putting drop cloths through the house from entry way to the bathroom. They worked very hard tearing out my old bathroom, pipes and all, and then reconstructed the framework for my new shower stall. the walls, base unit, shower bench, and handrails all went in without a hitch. We measured my height and set the shower head appropriate distance from the floor for me to reach it. The new shower door, that swung open with a 31″ opening for my “big” size was just perfect. I could walk into the shower frontwards, and use the hand rails to safety position myself to shower. No curtains getting tangled up with my oxygen line, no shower curtain sticking to my body while I try to shower. The shower basin was 6″ larger than standard, and no one else would even try to order it. The shower door was larger than anyone else sold, and everyone told me it couldn’t be built. All of the contractors told me that to get what I was asking for would require a tiled shower stall, and that would add thousands of dollars to any quote which I couldn’t afford. But Rite Window made it happen. Kudos to them. When construction was finished they had left the two sides of the shower install with drywall mud slapped on and it will require a couple of sanding’s and additional mud to get it ready for paint. This was part of the contract, so I was not surprised or upset, but still; I was left with a task that I would have preferred I didn’t have. This does not reduce my stars for Rite Window, I am very happy with the work, and the price, and their professionalism throughout their work. If I can make one corrective criticism or suggestion: I spoke with somewhere between 4 and 6 different people; some of whom did not know some of the particulars of my shower install. This resulted in my becoming anxious and frustrated at times during the process. If I had been able to speak with just one person (maybe two), then most of my concerns were likely never to have happened in the first place. In summary, may your shower install look as beautiful as mine! —– Author: Charles Nordstrom Rating: 5/5 Date: 6/26/2024, 4:33:38 PM Review: The price was Rite. The time frame was Rite. The workmen did all Rite. Everything works Rite. Rite Window was the right company to install our walk in shower the Rite way. —– Author: Charles Nordstrom Rating: 5/5 Date: 6/26/2024, 4:33:38 PM Review: The price was Rite. The time frame was Rite. The workmen did all Rite. Everything works Rite. Rite Window was the right company to install our walk in shower the Rite way.