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About

Mach 1 Audio, located in the charming city of Washington, Missouri, offers professional auto window tinting services that cater to customers looking to enhance their vehicle’s aesthetics and functionality. The shop provides a range of tinting options, utilizing high-quality materials and skilled technicians who ensure precise application and a sleek, uniform finish. With a focus on customer satisfaction and attention to detail, this local automotive service center aims to deliver a top-notch window tinting experience that meets the diverse needs of car owners in the area.

Pricing

Pricing is a mixed bag. Many customers found the prices reasonable or fair, while others felt the prices were high. One customer reported an unexpectedly high installation cost.

Customer Service

Most reviews praise the customer service as excellent, professional, and helpful. There are a few exceptions, however, indicating some inconsistencies.

Reviews

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Previous Reviews Mentioning Price

Author: Rebecca Newman Rating: 5/5 Date: 11/1/2024, 9:06:28 PM Review: Contacted Terri and he walked me through the process of having my windows on my car tinted! Thanks Terri for such a professional job and nice prices! —– Author: Rebecca Newman Rating: 5/5 Date: 11/1/2024, 9:06:28 PM Review: Contacted Terri and he walked me through the process of having my windows on my car tinted! Thanks Terri for such a professional job and nice prices! —– Author: Kay Sani Rating: 1/5 Date: 3/17/2024, 9:33:51 AM Review: Went there to get a 2(12″ )subs and tweeters installed. The price for the installation is $800. Do not come here folks. —– Author: Christopher Farris Rating: 5/5 Date: 11/4/2023, 12:02:28 AM Review: Knowledgeable staff at a great price. Will definitely have more work done there. —– Author: Christopher Farris Rating: 5/5 Date: 11/4/2023, 12:02:28 AM Review: Knowledgeable staff at a great price. Will definitely have more work done there. —– Author: Steve Myers Rating: 5/5 Date: 1/14/2023, 6:57:20 PM Review: Quality products, installation and service from knowledgeable staff at a fair price! That’s what you can expect at Mach 1 Audio! —– Author: Steve Myers Rating: 5/5 Date: 1/14/2023, 6:57:20 PM Review: Quality products, installation and service from knowledgeable staff at a fair price! That’s what you can expect at Mach 1 Audio! —– Author: Justin Reid Rating: 5/5 Date: 12/24/2022, 1:50:44 AM Review: Recently had them build me a sealed sub box and install an amp. Did everything clean and how I wanted for a very good price. 10/10 definitely recommend. —– Author: Justin Reid Rating: 5/5 Date: 12/24/2022, 1:50:44 AM Review: Recently had them build me a sealed sub box and install an amp. Did everything clean and how I wanted for a very good price. 10/10 definitely recommend. —– Author: Sarah Wilson Rating: 5/5 Date: 10/1/2022, 11:49:02 PM Review: Wasn’t a fan of the prices, but I love it!! They did so good and I haven’t had a smile that big on my face nor have been that excited to get something in a long time. Getting the knob to adjust the sub level is recommended! amazing —– Author: Sarah Wilson Rating: 5/5 Date: 10/1/2022, 11:49:02 PM Review: Wasn’t a fan of the prices, but I love it!! They did so good and I haven’t had a smile that big on my face nor have been that excited to get something in a long time. Getting the knob to adjust the sub level is recommended! amazing —– Author: Walter Ritchey Rating: 3/5 Date: 8/9/2022, 2:06:18 AM Review: Nice people and good quality work. Prices aren’t great, but they’re the only shop I’ve found that will install customer-supplied parts which I think we can all agree is a big plus. We had a miscommunication where I wanted a sub installed in the factory location and asked them to test fit some options. He told me they had ONE sub that would fit, so I said let’s do it. I was shocked when I got my vehicle back and there was a sub and amp mounted in the back seat storage area. This isn’t at all what I wanted. I wish they would’ve called before installing it this way. I paid a lot of money for something I’m not happy with. I will say – they installed it correctly. However, they made assumptions and now I’m stuck with a pricey install that I’m unhappy with AND lost a lot of my storage. I’m at a loss for what to do now. Also, not a big deal as my vehicle is 10+ years old now… but they broke a piece on my rear seat that I will have to replace. If you go here, just be incredibly clear with what you want and preferably wait on your vehicle so there are no unknowns. If you drop it off, you might be surprised (in a good or bad way) when you get your vehicle back. —– Author: Walter Ritchey Rating: 3/5 Date: 8/9/2022, 2:06:18 AM Review: Nice people and good quality work. Prices aren’t great, but they’re the only shop I’ve found that will install customer-supplied parts which I think we can all agree is a big plus. We had a miscommunication where I wanted a sub installed in the factory location and asked them to test fit some options. He told me they had ONE sub that would fit, so I said let’s do it. I was shocked when I got my vehicle back and there was a sub and amp mounted in the back seat storage area. This isn’t at all what I wanted. I wish they would’ve called before installing it this way. I paid a lot of money for something I’m not happy with. I will say – they installed it correctly. However, they made assumptions and now I’m stuck with a pricey install that I’m unhappy with AND lost a lot of my storage. I’m at a loss for what to do now. Also, not a big deal as my vehicle is 10+ years old now… but they broke a piece on my rear seat that I will have to replace. If you go here, just be incredibly clear with what you want and preferably wait on your vehicle so there are no unknowns. If you drop it off, you might be surprised (in a good or bad way) when you get your vehicle back. —– Author: J.R. Sedivy Rating: 5/5 Date: 7/26/2022, 12:31:35 AM Review: Had a factory radio removed and replaced with an updated stereo. The stereo was replaced within the quoted time and price. Very knowledgeable and courteous, and overall a very positive experience. Extremely happy with the end result and I highly recommend Mach 1 for any car audio needs!

Previous Reviews Mentioning Customer Service

Author: Skylar Swisher Rating: 5/5 Date: 1/5/2025, 10:32:32 PM Review: Amazing service!! —– Author: Barb Hanley Rating: 5/5 Date: 10/15/2024, 1:04:54 AM Review: Great customer Service. Less time than I thought. Tinted my front windows, and they look great. At this point, I would highly recommend them. Instead —– Author: TrueFiction Blogger Rating: 5/5 Date: 10/14/2024, 5:54:20 PM Review: After a recent accident, we made the decision to hardwire a dash cam to my vehicle. Mach 1 was informative, courteous, and helpful. I have been unable to drive due to my injuries and they picked up the car, did the install, returned the car, and took the time to walk me through how it all worked! Excellent Customer Service! —– Author: Nancy Douglas Rating: 5/5 Date: 9/7/2024, 5:28:21 PM Review: Great service. —– Author: Mike Ponstingl Rating: 5/5 Date: 7/27/2024, 10:27:03 PM Review: Great service and the product is perfect —– Author: Larry Ransom Rating: 5/5 Date: 5/14/2023, 10:03:27 PM Review: Very professional. Outstanding customer service. Would definitely go back again. —– Author: Joey Niggemann Rating: 5/5 Date: 4/8/2023, 7:18:58 PM Review: Excellent and professional service as always. Great business!! —– Author: Tim Brinker Rating: 5/5 Date: 8/19/2022, 10:08:31 PM Review: These guys are the absolute best! Smart helpful techs had the right parts in stock and gave advice that saved me time and money! Customer for life! —– Author: spec covert Rating: 5/5 Date: 4/20/2022, 9:49:29 PM Review: Speedy service and a friendly staff.
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