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About

A & A Royal Auto Trim, located in Kansas City, Missouri, offers professional window tinting services that cater to a variety of vehicle types. The shop appears to provide skilled workmanship and attention to detail when applying window tints for customers. With a reputation for quality service, this auto trim location seems to be a reliable option for those seeking to enhance their vehicle’s appearance and reduce interior heat and glare.

Pricing

Customer feedback on pricing is mixed. While some reviewers highlighted competitive or reasonable pricing, others reported significantly higher-than-expected costs, unexpected additional charges, and price discrepancies between quotes and final bills. This suggests inconsistency and potential issues with pricing transparency.

Customer Service

Many reviewers praised the customer service as friendly, helpful, and attentive, noting the willingness of the staff to go the extra mile to satisfy customers. However, several negative reviews cited instances of unprofessional behavior, including a lack of communication about pricing changes, and issues with customer interactions.

Reviews

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Previous Reviews Mentioning Price

Author: Willsilversurfin Harris Rating: 5/5 Date: 6/6/2024, 8:32:15 PM Review: Job well done. Price was about 2 grand less than others leading competitors. We are very satisfied with how the new top came out. No more hiding from rainy days. —– Author: Willsilversurfin Harris Rating: 5/5 Date: 6/6/2024, 8:32:15 PM Review: Job well done. Price was about 2 grand less than others leading competitors. We are very satisfied with how the new top came out. No more hiding from rainy days. —– Author: Morgan Fleming Rating: 5/5 Date: 5/13/2024, 6:55:20 PM Review: It was great quick service and fair pricing —– Author: Morgan Fleming Rating: 5/5 Date: 5/13/2024, 6:55:20 PM Review: It was great quick service and fair pricing —– Author: Brian Dahl Rating: 5/5 Date: 9/25/2023, 11:23:51 PM Review: Shopped around and couldn’t beat their price on tint, they even got me in almost a week early! It’s my second time using them and can’t recommend them more, first class all the way!! —– Author: Brian Dahl Rating: 5/5 Date: 9/25/2023, 11:23:51 PM Review: Shopped around and couldn’t beat their price on tint, they even got me in almost a week early! It’s my second time using them and can’t recommend them more, first class all the way!! —– Author: Alex Reyez Rating: 1/5 Date: 4/7/2023, 11:41:25 PM Review: Terrible Custumer services lady on the front desk(manager) not a professional they do a job and quote a price and without asking they charge a different price they never call to change the price or ask the customer if they agreed, never do business again —– Author: Alex Reyez Rating: 1/5 Date: 4/7/2023, 11:41:25 PM Review: Terrible Custumer services lady on the front desk(manager) not a professional they do a job and quote a price and without asking they charge a different price they never call to change the price or ask the customer if they agreed, never do business again —– Author: David Brammer Rating: 5/5 Date: 3/16/2023, 1:50:37 PM Review: Did quality work timely,but I do feel like I should always ask for a writtenn quoted because I was verbally wioted$275 for the repair and a additional _26 Pp00 for foam repair.whe my wife picked up my car the price had jumped to _500 the representative told her they used a better wialitayetoal —– Author: David Brammer Rating: 5/5 Date: 3/16/2023, 1:50:37 PM Review: Did quality work timely,but I do feel like I should always ask for a writtenn quoted because I was verbally wioted$275 for the repair and a additional _26 Pp00 for foam repair.whe my wife picked up my car the price had jumped to _500 the representative told her they used a better wialitayetoal —– Author: Markus B Rating: 5/5 Date: 8/5/2022, 4:01:30 PM Review: Prices are slightly higher than most. However the quality of products ie. Window Tint etc. along with the attention to detail, quality work and customer service; makes the overall experience very worth the prices. Plus a convenient location they’ve been at for years in Midtown-Westport. —– Author: Markus B Rating: 5/5 Date: 8/5/2022, 4:01:30 PM Review: Prices are slightly higher than most. However the quality of products ie. Window Tint etc. along with the attention to detail, quality work and customer service; makes the overall experience very worth the prices. Plus a convenient location they’ve been at for years in Midtown-Westport. —– Author: JEREMY COLLUM Rating: 2/5 Date: 7/8/2022, 11:43:27 PM Review: I took my truck to them for power windows looked, fixed. I was told price of new motor was 75x 2 possible regulator 75 plus labor. Then a switch bezel had to be made 60. This came to a 585 total. Then when I picked up the truck the bill was 700. They stated the motor, regulators were not separate items so 2 doors 150 each. Then the installer says they only put one new motor in the rear door and the new combo in one. When asked the boss man he blamed the price discrepancy on he had to leave and the girl up front ordered the parts. I asked him why they didn’t call about the price said doesn’t like making phone calls. —– Author: Brian Torrence Rating: 1/5 Date: 2/27/2022, 12:28:35 AM Review: I had seat covers that I purchased specifically for my vehicle. I contacted this business and set an appointment for installation. As soon as I realized that I was running late for the appointment that day I called them, still making it in to have the work done. I thought their price was a bit high but compared to another quote for the exact same work from a competitor which was $850! I decided to utilize this company. After taking several hours to get the work done they advised me my vehicle was ready. What really irritated me was the interior was dirty, numerous spots of mud located on both the floorboards and the seats. I was further amazed at the lackluster concern by the “manager” with what I was dealing with. He stated how there were two individuals working on this job and how he was extremely ocd. I was amazed that I had to start working on cleaning the interior myself with some help from the manager then when I went to check out there was no real adjustment even offered or discussed. After leaving that location my first stop was a car wash and vacuum area. Again, keep in mind this is a car detailing business. Lesson learned, there’s got to be a reasonably priced business for this kind of work that cares about the final product they roll out to the customer. —– Author: Brian Torrence Rating: 1/5 Date: 2/27/2022, 12:28:35 AM Review: I had seat covers that I purchased specifically for my vehicle. I contacted this business and set an appointment for installation. As soon as I realized that I was running late for the appointment that day I called them, still making it in to have the work done. I thought their price was a bit high but compared to another quote for the exact same work from a competitor which was $850! I decided to utilize this company. After taking several hours to get the work done they advised me my vehicle was ready. What really irritated me was the interior was dirty, numerous spots of mud located on both the floorboards and the seats. I was further amazed at the lackluster concern by the “manager” with what I was dealing with. He stated how there were two individuals working on this job and how he was extremely ocd. I was amazed that I had to start working on cleaning the interior myself with some help from the manager then when I went to check out there was no real adjustment even offered or discussed. After leaving that location my first stop was a car wash and vacuum area. Again, keep in mind this is a car detailing business. Lesson learned, there’s got to be a reasonably priced business for this kind of work that cares about the final product they roll out to the customer. —– Author: Juvonie Minor Rating: 1/5 Date: 2/12/2022, 8:07:00 PM Review: I feel like they discriminate on certain people like me marking the price up on things 2x what’s its worth..found out they have top king doing they moonroof but charge you 3x the price. I would shop elsewhere before I spend another dime with them I was a customer for over 20 plus years before they start playing games with me —– Author: Juvonie Minor Rating: 1/5 Date: 2/12/2022, 8:07:00 PM Review: I feel like they discriminate on certain people like me marking the price up on things 2x what’s its worth..found out they have top king doing they moonroof but charge you 3x the price. I would shop elsewhere before I spend another dime with them I was a customer for over 20 plus years before they start playing games with me —– Author: kent miller Rating: 5/5 Date: 6/19/2021, 8:50:19 PM Review: Good service / reasonable price. —– Author: kent miller Rating: 5/5 Date: 6/19/2021, 8:50:19 PM Review: Good service / reasonable price.

Previous Reviews Mentioning Customer Service

Author: Angela Sampson Rating: 5/5 Date: 8/24/2023, 6:12:28 PM Review: Great customer service and my order was on time —– Author: Alex Reyez Rating: 1/5 Date: 4/7/2023, 11:41:25 PM Review: Terrible Custumer services lady on the front desk(manager) not a professional they do a job and quote a price and without asking they charge a different price they never call to change the price or ask the customer if they agreed, never do business again —– Author: Gary Fortner Rating: 4/5 Date: 5/18/2022, 4:08:26 AM Review: Nice people willing to do what it takes to make their customers happy —– Author: Charles Carter Rating: 5/5 Date: 5/15/2022, 2:27:59 PM Review: GREAT PLACE TO SHOP FOR ALL YOUR CAR ACCESSORIES AND PARTS TO CUSTOMIZE YOUR RIDE GREAT CUSTOMER SERVICE 😀 —– Author: Joe West Rating: 5/5 Date: 7/20/2021, 10:14:31 PM Review: Super friendly customer service from start to finish. They matched the back of my car windows for the fronts and they look great. They installed my new headlights and my car looks new again. Also, I had my headliner replaced and it was not up to my standard and I found some flaws that needed attention. So, they re did the entire headliner and it looks awesome. Just took a 2nd trip back but they were super helpful and listened. I was skeptical at first but impressed that everything turned out great and they were really nice about it.
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