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About

Drive Appeal in Eden Prairie, located in the city of Eden Prairie, Minnesota, offers professional auto window tinting services that leave customers feeling satisfied with their sleek and stylish vehicle upgrades. Their skilled technicians take pride in precise application and attention to detail, ensuring a high-quality finish that enhances both the aesthetic and functional aspects of automotive windows. The shop provides a comfortable customer experience with knowledgeable staff who can guide clients through various tinting options and help them select the best solution for their specific vehicle needs.

Pricing

One review mentions receiving a good deal and a fair price for a trade-in. Another review states the vehicle was fairly priced. However, there is not enough information to confirm across all services.

Customer Service

Several reviews mention negative experiences with customer service, describing rude or unhelpful behavior from sales staff, especially when issues arose after the purchase. Conversely, other reviews praise the exceptional and friendly service received. Given this mixed feedback, it’s difficult to definitively say the business consistently provides good customer service.

Reviews

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Previous Reviews Mentioning Price

Author: John Mihajlov Rating: 5/5 Date: 1/30/2025, 3:54:16 PM Review: The entire experience was outstanding. Dan was a seasoned professional who knew his vehicles, but if he did not know the answer he quickly found the answers for me. There was no pressure to purchase just facts. I received a good deal on my new vehicle and was given a fair price for my trade in. Kim was also amazing! We were pre-approved with our lender and she negotiated a better rate for us with our own lender! She did not have to do that. This is the true definition of going above and beyond. I will be purchasing future vehicles from this team! Thank you for making this experience enjoyable! —– Author: John Mihajlov Rating: 5/5 Date: 1/30/2025, 3:54:16 PM Review: The entire experience was outstanding. Dan was a seasoned professional who knew his vehicles, but if he did not know the answer he quickly found the answers for me. There was no pressure to purchase just facts. I received a good deal on my new vehicle and was given a fair price for my trade in. Kim was also amazing! We were pre-approved with our lender and she negotiated a better rate for us with our own lender! She did not have to do that. This is the true definition of going above and beyond. I will be purchasing future vehicles from this team! Thank you for making this experience enjoyable! —– Author: Major Bob Rating: 5/5 Date: 10/2/2023, 5:50:34 PM Review: This is my third car I have purchased with Dan. His experience and knowledge of cars and the car industry is invaluable. He isn’t like other car guys that just want to close you on any car he listens and asks lots of questions to make sure you get the perfect car for your needs. If you are looking for a new ride he will be the car expert in your corner . One last point too: if he doesn’t have what you are looking for he will go and find it for you and get you the best price on it. —– Author: Brian Schlick Rating: 5/5 Date: 4/14/2022, 3:04:27 AM Review: I purchased a vehicle from Drive Appeal in Eden Prairie today. It was without a doubt the best experience I have had at a dealership. I don’t even know if I would call Drive Appeal a dealership because it was such a pleasant experience that was far superior to anything I have witnessed in the past when shopping for vehicles. The staff were super friendly, knowledgeable, personable, and not pushy at all. Not your typical sharks in the water used car experience that we have all come to know and expect. The inventory seemed very high quality, the vehicle I purchased certainly was as advertised, fairly priced, and very clean. The indoor showroom was much more comfortable than walking around a parking lot in the cold. I would suggest to anyone to look at Drive Appeal’s inventory and pay them a visit before torturing yourself at a conventional dealership. Top notch experience. Bravo Drive Appeal! I am very pleasantly surprised by what I experienced. I will try and do business with Drive Appeal before any other dealership in the future, the experience was commendable and not what I would have expected.

Previous Reviews Mentioning Customer Service

Author: Nora Joy Rating: 5/5 Date: 12/5/2024, 2:18:48 AM Review: Exquisite service 🤌🤩 —– Author: Kelsey Ferry Rating: 1/5 Date: 11/25/2024, 3:09:24 PM Review: My family was so excited to get our son his first car…. A week after purchasing car at this place a coil went out… after contacting sales guy he was very rude about it and did not believe us… we had to get fixed by mechanic. Two months later the engine went out devastating all of us, our son was so sad and now our family is in a big predicament. We went to dealership to get any help and again sales guy was defensive and rude. We gave him our layout from mechanic of what needed to be fixed and was emailed the next day they they would not help. Very bad customer service and experience! We DO NOT recommend Drive Appeal at all! —– Author: Theferrys 55 Rating: 1/5 Date: 11/24/2024, 2:58:13 PM Review: Bought a $9000 car here for my son and in 2 1/2 months engine was blown. Went to the dealership and the salesmen was very defensive and really didn’t give a rip. Horrible customer service and horrible car. —– Author: Luke S. Rating: 1/5 Date: 6/15/2023, 9:07:09 PM Review: DO NOT BUY FROM THIS DEALERSHIP. We have had a horrible experience with customer service. If you don’t buy their warranty they will treat you very poorly. I have never had such a bad experience at a dealership.
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