Milford Glass Inc

Author: Jane Dolley Rating: 5/5 Date: 6/12/2023, 3:53:42 PM Review: Very friendly service both over the phone and in person. They were extremely understanding when I missed my appointment and rescheduled without a problem. Great work at a great price. —– Author: Jane Dolley Rating: 5/5 Date: 6/12/2023, 3:53:42 PM Review: Very friendly service both over the phone and in person. They were extremely understanding when I missed my appointment and rescheduled without a problem. Great work at a great price. —– Author: GAS Rating: 3/5 Date: 6/29/2022, 10:22:05 PM Review: They quoted me a out the door price and ended up charging us $21 dollars more than quote. They do good work, NOW they Lost my business, Sorry. I should of went to Henderson Glass like my instinct told me to. —– Author: GAS Rating: 3/5 Date: 6/29/2022, 10:22:05 PM Review: They quoted me a out the door price and ended up charging us $21 dollars more than quote. They do good work, NOW they Lost my business, Sorry. I should of went to Henderson Glass like my instinct told me to. —– Author: Nathan Hukill Rating: 5/5 Date: 10/9/2021, 2:03:58 PM Review: Always very helpful and reasonably priced. Great place. —– Author: Nathan Hukill Rating: 5/5 Date: 10/9/2021, 2:03:58 PM Review: Always very helpful and reasonably priced. Great place. —– Author: Johnna Nunneley Rating: 1/5 Date: 6/30/2021, 6:20:30 PM Review: Have purchased glass there several times over the years. The price was about the same as other places, but wanted to purchase locally. The service has always been marginal and the office person rude. It is only getting worse. Will not purchase from them again personally or through a contractor. Poor service, rude. —– Author: Johnna Nunneley Rating: 1/5 Date: 6/30/2021, 6:20:30 PM Review: Have purchased glass there several times over the years. The price was about the same as other places, but wanted to purchase locally. The service has always been marginal and the office person rude. It is only getting worse. Will not purchase from them again personally or through a contractor. Poor service, rude. —– Author: Jeffrey Dean Rating: 1/5 Date: 4/19/2021, 7:41:29 PM Review: If I could give this place a lower star rating I would. Extremely bad service. The owner was condescending and rude. I had called to get a price and availability for a new sliding screen door. She asked me to bring my existing door in. I told her I have the exact measurements but I can bring it in if she wants me to. I told her I would need to take it back with me since I need a screen in my door wall. She said no problem. So I bring my screen in for them to take the measurements. She takes the screen aside and she went to mark it because apparently she was going to keep it. I told her that I couldn’t leave it like I said when I had called. She said well there’s nobody here right now to measure it. So I’m thinking “why can’t we just measure it right now?” And then she can order it from the measurements we take. That sounded reasonable to me. They can have their measurements and I could take my screen, everything is good. Apparently she didn’t like that because she looked at me and said something extremely offensive which I won’t mention here. I was shocked by her response. I thought I had offered a very reasonable solution to our dilemma. It’s not hard to measure length x width x thickness. So I admit I got very offended by her response and I told her that I’ll just take the screen. I decided that I didn’t want to give them my business if they’re going to treat customers so terribly. On my way out she offered another offensive comment just for good measure I guess. I’m not angry with the treatment I received, just sad that the owner of a company would treat customers that way. I’m sure there are plenty of companies out there that value their customers. This company is not one of them. —– Author: Jeffrey Dean Rating: 1/5 Date: 4/19/2021, 7:41:29 PM Review: If I could give this place a lower star rating I would. Extremely bad service. The owner was condescending and rude. I had called to get a price and availability for a new sliding screen door. She asked me to bring my existing door in. I told her I have the exact measurements but I can bring it in if she wants me to. I told her I would need to take it back with me since I need a screen in my door wall. She said no problem. So I bring my screen in for them to take the measurements. She takes the screen aside and she went to mark it because apparently she was going to keep it. I told her that I couldn’t leave it like I said when I had called. She said well there’s nobody here right now to measure it. So I’m thinking “why can’t we just measure it right now?” And then she can order it from the measurements we take. That sounded reasonable to me. They can have their measurements and I could take my screen, everything is good. Apparently she didn’t like that because she looked at me and said something extremely offensive which I won’t mention here. I was shocked by her response. I thought I had offered a very reasonable solution to our dilemma. It’s not hard to measure length x width x thickness. So I admit I got very offended by her response and I told her that I’ll just take the screen. I decided that I didn’t want to give them my business if they’re going to treat customers so terribly. On my way out she offered another offensive comment just for good measure I guess. I’m not angry with the treatment I received, just sad that the owner of a company would treat customers that way. I’m sure there are plenty of companies out there that value their customers. This company is not one of them.