Author: David Rajala
Rating: 5/5
Date: 12/18/2024, 6:42:54 PM
Review: Helpful and professional staff. Responsive to questions. Fair price. Great quality. Exceeded expectations on delivery and installation.
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Author: David Rajala
Rating: 5/5
Date: 12/18/2024, 6:42:54 PM
Review: Helpful and professional staff. Responsive to questions. Fair price. Great quality. Exceeded expectations on delivery and installation.
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Author: marcy papageorgakis
Rating: 1/5
Date: 5/15/2024, 4:01:48 PM
Review: Unless you’re desperate for a repair of something that you can’t replace I don’t recommend you wasting your time there. I walked the person greeted me while they were making coffee for themselves then went behind the counter after a while and greeted me I brought in a bathroom vanity mirror that was broken see if I could get the glass replaced vs the cabinet . She gets a phone call from a crew member that showed up at the wrong house 20 plus minutes waiting on the counter person having a conversation then they get to me almost a half hour later and tells me they don’t make that glass and I’m going to have to use a thicker piece of glass, then she’s told after making a call to the supplier that they do make the glass and it’s going to be $167 that’s just for the glass a new vanity is $150 so I thanked her and left. Over priced!!!
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Author: marcy papageorgakis
Rating: 1/5
Date: 5/15/2024, 4:01:48 PM
Review: Unless you’re desperate for a repair of something that you can’t replace I don’t recommend you wasting your time there. I walked the person greeted me while they were making coffee for themselves then went behind the counter after a while and greeted me I brought in a bathroom vanity mirror that was broken see if I could get the glass replaced vs the cabinet . She gets a phone call from a crew member that showed up at the wrong house 20 plus minutes waiting on the counter person having a conversation then they get to me almost a half hour later and tells me they don’t make that glass and I’m going to have to use a thicker piece of glass, then she’s told after making a call to the supplier that they do make the glass and it’s going to be $167 that’s just for the glass a new vanity is $150 so I thanked her and left. Over priced!!!
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Author: Cindy Peters
Rating: 5/5
Date: 5/15/2024, 1:51:29 AM
Review: Great service at a really good price. Highly recommend for windshield replacement.
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Author: Cindy Peters
Rating: 5/5
Date: 5/15/2024, 1:51:29 AM
Review: Great service at a really good price. Highly recommend for windshield replacement.
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Author: LySandra Hill
Rating: 5/5
Date: 2/10/2024, 7:59:08 PM
Review: Quick and professional service. The price quoted was the final price paid. I would recommend
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Author: LySandra Hill
Rating: 5/5
Date: 2/10/2024, 7:59:08 PM
Review: Quick and professional service. The price quoted was the final price paid. I would recommend
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Author: Yvette Sharpley
Rating: 5/5
Date: 1/19/2024, 8:13:09 PM
Review: Extremely efficient, effective and very reasonably priced! I will definitely use them again! Very satisfied and I highly recommend!!!!👏🏽👏🏽👏🏽👌🏽👍🏾
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Author: Yvette Sharpley
Rating: 5/5
Date: 1/19/2024, 8:13:09 PM
Review: Extremely efficient, effective and very reasonably priced! I will definitely use them again! Very satisfied and I highly recommend!!!!👏🏽👏🏽👏🏽👌🏽👍🏾
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Author: Gil
Rating: 5/5
Date: 11/6/2023, 9:50:39 PM
Review: Price was unbelievable call them got same day service had it done in no time
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Author: Gil
Rating: 5/5
Date: 11/6/2023, 9:50:39 PM
Review: Price was unbelievable call them got same day service had it done in no time
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Author: Jade James-Gist
Rating: 5/5
Date: 10/4/2023, 5:15:00 PM
Review: Thank you Josh for a professional job and fair price! Before and after photo included
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Author: Jade James-Gist
Rating: 5/5
Date: 10/4/2023, 5:15:00 PM
Review: Thank you Josh for a professional job and fair price! Before and after photo included
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Author: James Boogren
Rating: 5/5
Date: 5/25/2023, 11:40:20 AM
Review: Workers an excellent quality of services during installation. Price was reasonable with very good overall communication. I’m a satisfied customer.
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Author: James Boogren
Rating: 5/5
Date: 5/25/2023, 11:40:20 AM
Review: Workers an excellent quality of services during installation. Price was reasonable with very good overall communication. I’m a satisfied customer.
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Author: Sheila Miller
Rating: 5/5
Date: 3/29/2023, 4:27:25 PM
Review: We are a property management company and this company is awesome, and very reasonably pricing. They have done numerous jobs for us.
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Author: Sheila Miller
Rating: 5/5
Date: 3/29/2023, 4:27:25 PM
Review: We are a property management company and this company is awesome, and very reasonably pricing. They have done numerous jobs for us.
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Author: Erica Jensen
Rating: 5/5
Date: 7/1/2022, 5:22:47 PM
Review: We had 2 windows that had moisture between the glass. We called and got a quote and came out and fixed the windows. They were seriously only here for around 10 minutes. It was like magic how fast they fixed it. They were on time, didn’t make any mess and were reasonably priced. 10 out of 10 for service, price, and turn around time.
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Author: Erica Jensen
Rating: 5/5
Date: 7/1/2022, 5:22:47 PM
Review: We had 2 windows that had moisture between the glass. We called and got a quote and came out and fixed the windows. They were seriously only here for around 10 minutes. It was like magic how fast they fixed it. They were on time, didn’t make any mess and were reasonably priced. 10 out of 10 for service, price, and turn around time.
Author: SD D.
Rating: 3/5
Date: 2/15/2025, 12:58:32 AM
Review: Friendly customer service. Got my window fixed the next day. It did take 2 hours longer than expected. I was never told to remove everything from my back seat and all of my kids things, blankets, umbrellas, emergency kit, waters, diaper bag/toys and even spilled cereal was thrown into my passenger seat and floorboard, wet and dirty from the snow on their feet. The plastic piece that goes over the seat belt was left off. If getting a back window replaced, remove all belongings because they do not tell you this. What a mess!!
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Author: Camille Purdie
Rating: 5/5
Date: 5/30/2024, 9:46:34 PM
Review: Today I had the most wonderful experience at the Glass Doctor of Livonia! I called because by rear view mirror fell off my windshieldand asked if they might be able to reattach it. The office manager/receptionist was very friendly and told me to simply drive over to get it fixed. Upon my arrival, I met Wayne in the parking lot and he immediately greeted me, took my keys and within 15 minutes my mirror was reattached and I was good to go! What amazing customer service, quality people and great work! Kudos and return when I have any future needs. Thank you.
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Author: Dan Reynolds
Rating: 5/5
Date: 12/28/2023, 9:56:34 PM
Review: Professional and quick. Great customer service
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Author: Murali Narayanan
Rating: 5/5
Date: 12/8/2023, 2:00:34 PM
Review: Quick service and courteous staff
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Author: Natasha M.
Rating: 1/5
Date: 9/10/2023, 11:36:14 PM
Review: Walked in to potentially get an estimate on a broken car window. The building was dark and dingy. I stood at the reception desk for about two minutes waiting to even be acknowledged. The receptionist was on a customer call but looked at me then turned back around without acknowledging me. So I turned around and walked out. There bad customer service cost them a potential customer on any future glass services I may need.
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Author: Paul Miller
Rating: 5/5
Date: 8/21/2023, 8:53:48 PM
Review: Great service
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Author: James Boogren
Rating: 5/5
Date: 5/25/2023, 11:40:20 AM
Review: Workers an excellent quality of services during installation. Price was reasonable with very good overall communication. I’m a satisfied customer.
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Author: Aaron Morris
Rating: 5/5
Date: 5/3/2023, 11:28:12 PM
Review: Great Job Glass Doctor! Fantastic customer experience.. Thank you!
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Author: Patti Schultz
Rating: 5/5
Date: 3/22/2023, 4:32:27 PM
Review: Repaired my window quickly. Easy to work with, top notch customer service!
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Author: Mary Ann Karbo
Rating: 1/5
Date: 8/18/2022, 2:42:29 PM
Review: TERRIBLE CUSTOMER SERVICE
A representative from The Glass Doctor came to my house to give me an estimate for a glass shower door. While there, he damaged two walls and chipped the woodwork with a tool. Owner Ron agreed to repair damage. After months of stalling and no follow-up by Ron, I contacted the Better Business Bureau. The Glass Doctor did not even respond to the Better Business Bureau’s attempts. The Owner does not stand by his word and demonstrated very poor business ethics.