Author: Mario W.
Rating: 5/5
Date: 7/19/2024, 3:07:20 PM
Review: The price was so great. Jeff really takes pride in his work.
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Author: Mario W.
Rating: 5/5
Date: 7/19/2024, 3:07:20 PM
Review: The price was so great. Jeff really takes pride in his work.
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Author: M G
Rating: 5/5
Date: 1/13/2023, 4:59:13 PM
Review: John was our Service Tech Leader. Conner is on the team. These guys are truly professional, very thorough, and their communication was perfect. John came out initially and looked at our needs. He looked me straight in the face and gave me detailed, simple, and easy to understand explanations for the process they were proposing. When we decided to go with Glass Doctor, and scheduled the service- we requested John be our service tech. The office staff obliged. Thank you office staff! Thank you Glass Doctor for exceptional service, fair pricing, and a good experience. I wouldn’t hesitate to hire again/refer you to anyone needing your service.
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Author: M G
Rating: 5/5
Date: 1/13/2023, 4:59:13 PM
Review: John was our Service Tech Leader. Conner is on the team. These guys are truly professional, very thorough, and their communication was perfect. John came out initially and looked at our needs. He looked me straight in the face and gave me detailed, simple, and easy to understand explanations for the process they were proposing. When we decided to go with Glass Doctor, and scheduled the service- we requested John be our service tech. The office staff obliged. Thank you office staff! Thank you Glass Doctor for exceptional service, fair pricing, and a good experience. I wouldn’t hesitate to hire again/refer you to anyone needing your service.
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Author: Ibee Salaam
Rating: 5/5
Date: 7/15/2022, 10:55:37 PM
Review: When I called there were no prompts, a person actually answered the phone, and was able to discuss scheduling an appointment. When I arrived I was treated with courtesy, my questions were answered, and the price was great compared to the other place.
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Author: Ibee Salaam
Rating: 5/5
Date: 7/15/2022, 10:55:37 PM
Review: When I called there were no prompts, a person actually answered the phone, and was able to discuss scheduling an appointment. When I arrived I was treated with courtesy, my questions were answered, and the price was great compared to the other place.
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Author: Kelly Neal
Rating: 5/5
Date: 2/14/2022, 3:10:49 PM
Review: I had them replace the glass in my sliding patio door. The team did a great job. The work was high quality and a good price. I will go back to them and recommend them to my friends and family. Well done!!!!!
Author: Jim Havlichek
Rating: 5/5
Date: 10/1/2024, 4:57:26 PM
Review: Fantastic service.
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Author: Pat Kneeland
Rating: 5/5
Date: 5/9/2024, 12:09:16 PM
Review: Good company to work with. Great service, very friendly and efficient. Highly recommend!
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Author: juice caboose
Rating: 5/5
Date: 1/19/2022, 4:30:45 PM
Review: I called Glass Doctor of Grand Blanc because I helplessly watched in slow motion as a big rock flung off a truck tire and put a nice bullseye right in my line of sight. They sent a guy to my house at no extra change the very next day and slapped a new one in. The guy’s name was Bryan and he said it would only take him 30 minutes since he had 25 years experience. He wasn’t kidding, let me tell you. I paid and he was gone in literally less than 30 minutes. The new windshield looked great. I thought Bryan did a wonderful job. I was more than satisfied with the job, and I didn’t have to take out a loan to pay for it, either.
Fast forward six weeks, and out of nowhere, I developed a new crack running all the way across the windshield coming from the dash.
I called Glass Doctor again, totally expecting a song and dance. Boom, surprised again! A nice and very helpful woman named Nicole answered the phone and asked me to bring it to the shop and let Bryan take a look at it. At the appointment, he identified the new crack as being from stress, and not another rock. He said this just kind of happens occasionally and was no fault of mine. Sweet! I couldn’t believe it! He offered to schedule another appointment to have another new windshield installed free of charge! Now that’s what I call great customer service!
I am writing this review as I sit in their heated shop as Bryan installs a new one while I wait since it was too cold for him to do the work outside at my house.
I couldn’t ask for a better experience with a company I’ve never used before. Definitely give them a call if you need auto glass!
