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Reasonable Pricing
Good Customer Service

About

Impact Audio & Accessories, located in Commerce Township, Michigan, offers professional auto window tinting services with a reputation for precise and high-quality installations. The shop appears to specialize in various tinting options for different vehicle types, providing customers with customizable solutions to enhance their car’s appearance and comfort. Technicians at this location seem skilled and attentive, focusing on delivering clean and efficient window tinting that meets customer expectations.

Pricing

Many reviews cite reasonable or fair pricing as a positive aspect of the business. Reviewers frequently mention being happy with the price point for services rendered. While pricing isn’t the central focus of most reviews, there is no significant negative feedback about pricing.

Customer Service

The overwhelming majority of reviews praise the business’s customer service as excellent, helpful, friendly, and informative. Several reviewers specifically mention going above and beyond to help customers. While one review claims fake reviews and poor service, the sheer volume of positive feedback outweighs this single negative comment.

Reviews

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Previous Reviews Mentioning Price

Author: Terence Bond Rating: 5/5 Date: 2/11/2025, 6:44:46 PM Review: Awesome customer service. I was initially calling for a quote and was so impressed I drove right there. The install started with 5 minutes. Good prices and no pressure. Very knowledgeable staff!!! —– Author: Dylan Armstrong Rating: 5/5 Date: 7/12/2024, 8:32:07 PM Review: Top notch service. Owner and employee’s went above and beyond multiple times. Best place to upgrade. I’ve used them 2x and both instances were 5 ⭐️s. Happy with price point for both jobs. Customer for life. —– Author: Dylan Armstrong Rating: 5/5 Date: 7/12/2024, 8:32:07 PM Review: Top notch service. Owner and employee’s went above and beyond multiple times. Best place to upgrade. I’ve used them 2x and both instances were 5 ⭐️s. Happy with price point for both jobs. Customer for life. —– Author: Abir Asad Rating: 5/5 Date: 6/13/2024, 6:38:50 PM Review: I was amazed with the pricing and drove up from Sterling Heights to get my subs installed. Customer service was excellent! I would recommend everyone here !! —– Author: B C Rating: 5/5 Date: 5/24/2024, 2:58:29 PM Review: Best customer service I’ve experienced in years. Great people, and fair, honest pricing. —– Author: B C Rating: 5/5 Date: 5/24/2024, 2:58:29 PM Review: Best customer service I’ve experienced in years. Great people, and fair, honest pricing. —– Author: Amir Reed Rating: 5/5 Date: 4/25/2024, 9:30:33 PM Review: Great customer service, Good prices —– Author: Amir Reed Rating: 5/5 Date: 4/25/2024, 9:30:33 PM Review: Great customer service, Good prices —– Author: Bret Fiyalko Rating: 5/5 Date: 4/9/2024, 10:12:03 PM Review: Knowledge, friendliness and prices are second to nobody, highly recommend! —– Author: Bret Fiyalko Rating: 5/5 Date: 4/9/2024, 10:12:03 PM Review: Knowledge, friendliness and prices are second to nobody, highly recommend! —– Author: K C Rating: 5/5 Date: 3/20/2024, 1:20:25 AM Review: Lee went above and beyond to help us find a good fit for our vehicle that needed a back-up camera and radio. He took the time to explain all of our options and he was very fair with pricing. The care was very personalized and the turn around time was fast. Communication was excellent. Thank you, Lee! —– Author: K C Rating: 5/5 Date: 3/20/2024, 1:20:25 AM Review: Lee went above and beyond to help us find a good fit for our vehicle that needed a back-up camera and radio. He took the time to explain all of our options and he was very fair with pricing. The care was very personalized and the turn around time was fast. Communication was excellent. Thank you, Lee! —– Author: rob gaines Rating: 5/5 Date: 3/18/2024, 5:05:34 PM Review: Huge thanks to Lee and his staff at Impact Audio for my F150 sound upgrade! Interaction with Lee was great. He took the time to listen to my needs, explain differences in products / pricing and how they would affect my desired results. Installation was performed as scheduled (he also sent pics of the install as it happened). Pricing was great and installation was great (looks like nothing was ever touched). They reviewed all work done, explained the new system upgrades and did a sound check with me in vehicle to make sure I was happy with everything. Result was even more than I expected. Will definitely be using them from this point forward. —– Author: Jennifer O Rating: 5/5 Date: 2/23/2024, 5:44:54 PM Review: One stop shop for all your audio needs! The guys are informative, personable and they are reasonably priced. Highly recommend! —– Author: Ashton Strickland Rating: 5/5 Date: 2/12/2024, 8:52:05 PM Review: Great pricing and amazing customer service!! —– Author: Ashton Strickland Rating: 5/5 Date: 2/12/2024, 8:52:05 PM Review: Great pricing and amazing customer service!! —– Author: Hailey Davis Rating: 5/5 Date: 2/8/2024, 8:06:44 PM Review: Very helpful and explained everything to me. With a great price. —– Author: Hailey Davis Rating: 5/5 Date: 2/8/2024, 8:06:44 PM Review: Very helpful and explained everything to me. With a great price. —– Author: Ginny Finkbeiner Rating: 5/5 Date: 1/27/2024, 12:58:22 PM Review: Great service and price! —– Author: Brian DelGreco Rating: 5/5 Date: 12/20/2023, 9:44:11 AM Review: When I walked in the door I met Lee. Great guy, to the point and honest. After explaining my situation at the other place he confirmed what I had thought, the other place was trying to rip me off. Lee quoted me a price, so I came back the next day for installation. They did a great job. Lee took the time to explain to me how I could also better the sound in my truck in the future. He then had one of his guys go through everything they had done and how to tweak the sound when needed. Professionally done and very informative. I am happy I ended up here. If you are looking for anything video or audio done to your vehicle, THIS IS THE PLACE! I highly recommend them!

Previous Reviews Mentioning Customer Service

Author: Terence Bond Rating: 5/5 Date: 2/11/2025, 6:44:46 PM Review: Awesome customer service. I was initially calling for a quote and was so impressed I drove right there. The install started with 5 minutes. Good prices and no pressure. Very knowledgeable staff!!! —– Author: Keevan Robinson Rating: 5/5 Date: 1/17/2025, 4:46:48 PM Review: Called Impact Audio for advice and Lee at impact audio was fantastic. Wanted to make sure the customer I was helping was not going to be charged extra for a service not needed and Lee gave a great explanation of what he needed back from a customer vehicle to another customer vehicle! Exceptional!! —– Author: david b Rating: 5/5 Date: 12/12/2024, 6:16:06 PM Review: Hands down best customer service get service price and explained everything down to the T Thank you Lee and the the awsome guys in the back definitely a loyal customer for Life💯!!! —– Author: garrett mccalla Rating: 5/5 Date: 11/15/2024, 7:40:52 PM Review: Went in for a fuse and found exactly what I needed. The customer service was excellent and they really helped out in every way they could. Thanks a lot Impact audio. You saved my butt today. —– Author: DARRELL STANDBERRY Rating: 5/5 Date: 8/1/2024, 4:44:30 PM Review: These guys do a great job. There customer service is out of site. They go above and beyond to satisfy there customers —– Author: Dylan Armstrong Rating: 5/5 Date: 7/12/2024, 8:32:07 PM Review: Top notch service. Owner and employee’s went above and beyond multiple times. Best place to upgrade. I’ve used them 2x and both instances were 5 ⭐️s. Happy with price point for both jobs. Customer for life. —– Author: B C Rating: 5/5 Date: 5/24/2024, 2:58:29 PM Review: Best customer service I’ve experienced in years. Great people, and fair, honest pricing. —– Author: Amir Reed Rating: 5/5 Date: 4/25/2024, 9:30:33 PM Review: Great customer service, Good prices —– Author: Brandi Rae Rating: 5/5 Date: 3/13/2024, 4:43:28 PM Review: Really great customer service —– Author: Rich Velez Rating: 1/5 Date: 2/23/2024, 3:14:22 AM Review: This business is purchasing fake reviews. Completely dishonest, horrible service, would not recommend. Run do not give Lee your money.
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