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About

Glass Doctor of Ann Arbor MI, located in the vibrant city of Ann Arbor, Michigan, offers professional auto window tinting services that enhance vehicle aesthetics and functionality. Their skilled technicians utilize high-quality materials and precise application techniques to ensure a sleek, uniform tint that provides both style and protection from harmful UV rays. Customers can expect a reliable and efficient window tinting experience that transforms the look and comfort of their vehicle with expert craftsmanship.

Pricing

A significant portion of reviews mention reasonable or competitive pricing, with some even stating it was the lowest price around. However, some negative reviews do not mention pricing directly. The majority of feedback on pricing is positive.

Customer Service

Many reviewers praised the quick and friendly service, along with fair prices. However, several negative reviews highlight instances of poor communication, missed appointments, and unprofessional behavior from staff. The negative experiences outweigh the positive ones, leading to this conclusion.

Reviews

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Previous Reviews Mentioning Price

Author: Michelle Davis Rating: 5/5 Date: 10/11/2024, 9:59:15 PM Review: Service was quick and friendly. Price was very fair. Thank you —– Author: Michelle Davis Rating: 5/5 Date: 10/11/2024, 9:59:15 PM Review: Service was quick and friendly. Price was very fair. Thank you —– Author: caswellm1 Rating: 5/5 Date: 7/11/2024, 9:45:06 PM Review: Fast. Friendly. Lowest price around. No issues with the new windshield. —– Author: caswellm1 Rating: 5/5 Date: 7/11/2024, 9:45:06 PM Review: Fast. Friendly. Lowest price around. No issues with the new windshield. —– Author: Todd Aker Rating: 5/5 Date: 4/22/2024, 5:02:47 PM Review: Always professional! Good prices too —– Author: Todd Aker Rating: 5/5 Date: 4/22/2024, 5:02:47 PM Review: Always professional! Good prices too —– Author: Derrick Dickerson Rating: 5/5 Date: 1/13/2023, 1:20:51 PM Review: They got me in one day after scheduling the appointment. Price was very reasonable! —– Author: Derrick Dickerson Rating: 5/5 Date: 1/13/2023, 1:20:51 PM Review: They got me in one day after scheduling the appointment. Price was very reasonable! —– Author: Dave Armstrong Rating: 5/5 Date: 4/2/2022, 8:27:17 PM Review: The service was prompt and professional, and a very competitive price, too (I checked). We’re very pleased. —– Author: Dave Armstrong Rating: 5/5 Date: 4/2/2022, 8:27:17 PM Review: The service was prompt and professional, and a very competitive price, too (I checked). We’re very pleased. —– Author: Evette Dziedzic Rating: 5/5 Date: 2/7/2022, 7:04:45 PM Review: Almost half the price of other companies —– Author: Evette Dziedzic Rating: 5/5 Date: 2/7/2022, 7:04:45 PM Review: Almost half the price of other companies —– Author: Becky Smiedendorf Rating: 5/5 Date: 1/23/2022, 11:24:53 PM Review: We hired glass doctor for custom shower glass in a new bathroom addition. From the very first call with Jeanette, I was impressed with their knowledge, friendliness, and professionalism. Their price was hard to beat compared to other local suppliers, and they were responsive with any questions I had. When installation day came, they called when they said they would, arrived on time, and walked me through what they’d be doing to ensure I was getting what I paid for. The installers were kind, and did great work! We’re thrilled with the final product, and would absolutely hire them again. Thanks, Glass Doctor! —– Author: Geoff Byron Rating: 5/5 Date: 12/23/2021, 5:51:00 PM Review: Professional work, great price, and in and out in no time. —– Author: Geoff Byron Rating: 5/5 Date: 12/23/2021, 5:51:00 PM Review: Professional work, great price, and in and out in no time. —– Author: Donald Lockery Rating: 5/5 Date: 9/23/2021, 11:48:03 AM Review: Reasonably priced, the door looks great. —– Author: Donald Lockery Rating: 5/5 Date: 9/23/2021, 11:48:03 AM Review: Reasonably priced, the door looks great.

Previous Reviews Mentioning Customer Service

Author: WatsonPoetry Rating: 1/5 Date: 2/2/2024, 8:51:34 PM Review: I am a wheelchair user and have a trip across the country, so it’s always important my vehicle is fully functional before. I needed a windshield replaced and made an appointment with glassdoctor in Ann Arbor on Wednesday the 31 of February. I was told my windshield would arrive Thursday the first of feb. On Friday the 2nd I recieved a call 5 minutes before the appointment At 2 pm saying the glass was defected or not in, there wasn’t a clear rational amongst the desk workers. So now I am without luck and there was no way to be serviced by anyone else because it’s too late. They offered 25 dollars off as a consolation, when a windshield is hundreds of dollars . Bad communication and poor customer service. I would not recommend to any one —– Author: Vaibhav Shrivastav Rating: 1/5 Date: 6/27/2023, 5:24:01 PM Review: This place doesn’t respect customers time and re-schedule jobs as they like without prior information. I wasted my whole day waiting for them and received a call that they can’t come. Very unprofessional! —– Author: binaya joshi Rating: 5/5 Date: 1/17/2023, 7:17:08 PM Review: Really happy with the service. —– Author: Jackie Conliffe Rating: 5/5 Date: 5/10/2022, 5:06:14 PM Review: Excellent costumer service!! Ill be adding more tempered glass inside my house. Jeanette was extremely patient answering all my questions regarding finishes etc. What a great business —– Author: Ginger Derrow Rating: 5/5 Date: 5/7/2022, 7:34:35 PM Review: Great customer service and able to schedule quickly. Would use them again! —– Author: Johann Majer Rating: 1/5 Date: 1/11/2022, 5:24:42 PM Review: Very rude n unprofessional!!!! I acknowledge I was a few minutes late but I did call ahead and inform them of such. Unknown to me I received a phone call from an unknown name of (Janet …) n let it go to voicemail thinking it was spam. Come to find out it was the store mgr who told me I had 5mins to get there (Harmon glass) or he was leaving. I called back and was told by the store mgr that it was too late and he already left. I have never had customer service as what I received from Harmon glass store mgr. If you are going to use this business CHOOSE A DIFFERENT LOCATION!!!!! —– Author: Terri Koerner Rating: 1/5 Date: 5/26/2021, 2:04:41 PM Review: Going to report them to the BBB, poor service, lying try to suck money out of costumer
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