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About

Custom Car Kings, located in Temple Hills, Maryland, offers professional auto window tinting services that cater to customers seeking enhanced vehicle aesthetics and heat protection. Their skilled technicians use high-quality tinting materials and demonstrate attention to detail during the installation process. The shop provides a clean and welcoming environment, with knowledgeable staff who can explain various tinting options and help customers choose the best solution for their specific vehicle needs.

Pricing

The reviews mention ‘fair prices,’ ‘great prices,’ and ‘reasonable prices’ multiple times. However, one review details extra charges and issues with transparency around pricing, creating an imbalance. While many found the pricing reasonable, the conflicting report suggests inconsistency; therefore, the response is set to false.

Customer Service

Most reviewers praised the customer service as amazing and personal, but one reviewer had a significantly negative experience, citing miscommunication, unmet expectations, and ultimately a lack of integrity in resolving the issue. The overwhelmingly positive feedback is countered by a strongly negative one, making a definitive ‘yes’ or ‘no’ difficult. However, leaning towards the majority experience, I will mark it as true.

Reviews

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Previous Reviews Mentioning Price

Author: Derrell Barnes Rating: 5/5 Date: 2/24/2025, 6:01:07 PM Review: Personally been using Custom Car Kings for the pass 7 years from Tint work to detailing! Prices are fair and the service is unmatched! If you’re looking for quality work id recommend stopping in or give them a call! The choose is yours, Quality good work or crappy BS you find elsewhere… I think the choice is obvious CCK! —– Author: Derrell Barnes Rating: 5/5 Date: 2/24/2025, 6:01:07 PM Review: Personally been using Custom Car Kings for the pass 7 years from Tint work to detailing! Prices are fair and the service is unmatched! If you’re looking for quality work id recommend stopping in or give them a call! The choose is yours, Quality good work or crappy BS you find elsewhere… I think the choice is obvious CCK! —– Author: Theadora Brooks Rating: 5/5 Date: 8/16/2023, 4:12:32 PM Review: Love my tint I have no problems with mine at all as I am very vocal and I am very satisfied with detail, my car is still shinning. Great reasonable prices!!! —– Author: Theadora Brooks Rating: 5/5 Date: 8/16/2023, 4:12:32 PM Review: Love my tint I have no problems with mine at all as I am very vocal and I am very satisfied with detail, my car is still shinning. Great reasonable prices!!! —– Author: J Wash Rating: 5/5 Date: 7/22/2022, 6:00:46 PM Review: Just got my tint done today This place is spectacular Y’all need to check them out Great prices excellent service Waiting time It’s like you not even there —– Author: J Wash Rating: 5/5 Date: 7/22/2022, 6:00:46 PM Review: Just got my tint done today This place is spectacular Y’all need to check them out Great prices excellent service Waiting time It’s like you not even there —– Author: Matthew Thompson Rating: 1/5 Date: 3/28/2021, 4:21:14 PM Review: I will preface by saying that I had pretty good service when I took my first car in to get tints. This is why I decided to come back with my new vehicle. I went in one day to get my tints done on all my windows except the windshield. The young lady, Shannon I think, informed me what the price would be and proceeded to inspect my windows. She, then, informed me that there was glue in the windows and that it would cost to get it removed. I was shocked because I wasn’t aware that the previous owner had tints in – later to be removed before transfer of ownership to me. So, after she let me know about the glue, she told me that it would be a $15 charge to remove it. I said “that’s ok, do whatever you have to do to successfully install the tint.” So I went on to pay – no problem. The guys tinted my car and gave me the spiel about not winding down the windows for the allotted time period. I came back on the fifth day to show Shannon that there were still bubbles in the tint, scratches in the tint, and still glue in areas that they charged me to remove. At that point, Shannon DID NOT say anything about an extra surcharge to get the glue out of the rear window. So that day, I waited for about an hour to get the “touch up” but had to leave because work called. I came back for the third time. This time, I greet Shannon and she says that she’ll be right out. Cool. I’m waiting in the car and two “tinters” come to look at my car. One tall light-skinned black guy and a shorter latino guy. I’m explaining the situation to them and suddenly the short latino guy interrupts me and says that I “didn’t pay to have the glue removed from the back window” – Now, how did he know that? I don’t know. Shannon didn’t come out and he did not ask to view my receipt, and NO ONE up to this point informed me that the cost was separate. I then explained to him that Shannon did not mention and extra fee for the glue to be removed from the rear window – citing that why would I only pay to have the glue removed out of the side windows only if Shannon inspected the vehicle and gave me a price to get the glue removed. That day, I was not able to stay. They were swamped so I came back this week. They were swamped AGAIN, but this time I guess I had a chance to speak with a manager or owner. She looked at the tint and took pictures. She said that the scratches shouldn’t have been there from the squeegee, so it must be the manufacturer’s fault (defective). I also pointed out multiple bubbles in all windows and the glue that was STILL IN ALL OF THE WINDOWS in addition to the rear window. lol So today, the owner/manager called me to tell me that her team, referred to her as “they”, said that I consented to them “only taking the glue out of the side windows” and that I would “remove the glue myself.” Now, what sense does that make. If I had the ability to do that type of work myself, WHY WOULD I PAY SOMEONE ELSE TO DO IT???? Then, this owner/manager, says that I “they” were unsure who they were referring to concerning my issue. To which I replied “How can you be doing a customer service call if you don’t know who you’re even talking to?” She then said that I have a Jetta, which I don’t. And she realized that she was communicating incorrect information. It is my summation that they all were lying to cover their tracks to not take care of my service properly. Why do I say this? Well, the day that I saw the owner/manager in person, last week, she took photos of my car and of the receipt. On the receipt there’s my number and the type of car that I have. So she must have looked at it in order to get my number to even contact me. So how is SHE getting cars mixed up. This was terrible service and I do no recommend anyone to do business with these people again. They have no integrity in resolving BLATANT issues that they have created. I don’t mind paying for services as long as they’re rendered with some care and integrity. —– Author: Matthew Thompson Rating: 1/5 Date: 3/28/2021, 4:21:14 PM Review: I will preface by saying that I had pretty good service when I took my first car in to get tints. This is why I decided to come back with my new vehicle. I went in one day to get my tints done on all my windows except the windshield. The young lady, Shannon I think, informed me what the price would be and proceeded to inspect my windows. She, then, informed me that there was glue in the windows and that it would cost to get it removed. I was shocked because I wasn’t aware that the previous owner had tints in – later to be removed before transfer of ownership to me. So, after she let me know about the glue, she told me that it would be a $15 charge to remove it. I said “that’s ok, do whatever you have to do to successfully install the tint.” So I went on to pay – no problem. The guys tinted my car and gave me the spiel about not winding down the windows for the allotted time period. I came back on the fifth day to show Shannon that there were still bubbles in the tint, scratches in the tint, and still glue in areas that they charged me to remove. At that point, Shannon DID NOT say anything about an extra surcharge to get the glue out of the rear window. So that day, I waited for about an hour to get the “touch up” but had to leave because work called. I came back for the third time. This time, I greet Shannon and she says that she’ll be right out. Cool. I’m waiting in the car and two “tinters” come to look at my car. One tall light-skinned black guy and a shorter latino guy. I’m explaining the situation to them and suddenly the short latino guy interrupts me and says that I “didn’t pay to have the glue removed from the back window” – Now, how did he know that? I don’t know. Shannon didn’t come out and he did not ask to view my receipt, and NO ONE up to this point informed me that the cost was separate. I then explained to him that Shannon did not mention and extra fee for the glue to be removed from the rear window – citing that why would I only pay to have the glue removed out of the side windows only if Shannon inspected the vehicle and gave me a price to get the glue removed. That day, I was not able to stay. They were swamped so I came back this week. They were swamped AGAIN, but this time I guess I had a chance to speak with a manager or owner. She looked at the tint and took pictures. She said that the scratches shouldn’t have been there from the squeegee, so it must be the manufacturer’s fault (defective). I also pointed out multiple bubbles in all windows and the glue that was STILL IN ALL OF THE WINDOWS in addition to the rear window. lol So today, the owner/manager called me to tell me that her team, referred to her as “they”, said that I consented to them “only taking the glue out of the side windows” and that I would “remove the glue myself.” Now, what sense does that make. If I had the ability to do that type of work myself, WHY WOULD I PAY SOMEONE ELSE TO DO IT???? Then, this owner/manager, says that I “they” were unsure who they were referring to concerning my issue. To which I replied “How can you be doing a customer service call if you don’t know who you’re even talking to?” She then said that I have a Jetta, which I don’t. And she realized that she was communicating incorrect information. It is my summation that they all were lying to cover their tracks to not take care of my service properly. Why do I say this? Well, the day that I saw the owner/manager in person, last week, she took photos of my car and of the receipt. On the receipt there’s my number and the type of car that I have. So she must have looked at it in order to get my number to even contact me. So how is SHE getting cars mixed up. This was terrible service and I do no recommend anyone to do business with these people again. They have no integrity in resolving BLATANT issues that they have created. I don’t mind paying for services as long as they’re rendered with some care and integrity.

Previous Reviews Mentioning Customer Service

Author: Denise Williams Rating: 5/5 Date: 11/9/2023, 10:30:51 PM Review: They are amazing and very personal customer service is A one they have tinted all my cars and I never had a issue definitely check them out ,😁 —– Author: Dana Talley Rating: 5/5 Date: 1/29/2023, 3:55:51 AM Review: The quality of service is stellar and the customer service is amazing. I will definitely be a repeat customer. —– Author: Purple Luva Rating: 5/5 Date: 6/27/2021, 10:57:46 PM Review: CCK is the BESTest Tint Shop in the DMV! It’s the only woman-owned Tint Shop in the DMV coupled with having two impeccable TINTnicians! They have tinted all 15 of my boys! CCK provides exemplary customer service and workmanship! Check out their Holiday Tint Special – $110 for 2 to 4-door cars only!!! They are open 7 days a week from 10 a.m. to 6 p.m. (Sunday is by appointment only inclusive of a 50% deposit.)!! #PerfectWindows #CCK #Woman-owned #Family-owned #Minority-owned #5-stars #TakesPrideinYourRide #MiKnyght —– Author: Matthew Thompson Rating: 1/5 Date: 3/28/2021, 4:21:14 PM Review: I will preface by saying that I had pretty good service when I took my first car in to get tints. This is why I decided to come back with my new vehicle. I went in one day to get my tints done on all my windows except the windshield. The young lady, Shannon I think, informed me what the price would be and proceeded to inspect my windows. She, then, informed me that there was glue in the windows and that it would cost to get it removed. I was shocked because I wasn’t aware that the previous owner had tints in – later to be removed before transfer of ownership to me. So, after she let me know about the glue, she told me that it would be a $15 charge to remove it. I said “that’s ok, do whatever you have to do to successfully install the tint.” So I went on to pay – no problem. The guys tinted my car and gave me the spiel about not winding down the windows for the allotted time period. I came back on the fifth day to show Shannon that there were still bubbles in the tint, scratches in the tint, and still glue in areas that they charged me to remove. At that point, Shannon DID NOT say anything about an extra surcharge to get the glue out of the rear window. So that day, I waited for about an hour to get the “touch up” but had to leave because work called. I came back for the third time. This time, I greet Shannon and she says that she’ll be right out. Cool. I’m waiting in the car and two “tinters” come to look at my car. One tall light-skinned black guy and a shorter latino guy. I’m explaining the situation to them and suddenly the short latino guy interrupts me and says that I “didn’t pay to have the glue removed from the back window” – Now, how did he know that? I don’t know. Shannon didn’t come out and he did not ask to view my receipt, and NO ONE up to this point informed me that the cost was separate. I then explained to him that Shannon did not mention and extra fee for the glue to be removed from the rear window – citing that why would I only pay to have the glue removed out of the side windows only if Shannon inspected the vehicle and gave me a price to get the glue removed. That day, I was not able to stay. They were swamped so I came back this week. They were swamped AGAIN, but this time I guess I had a chance to speak with a manager or owner. She looked at the tint and took pictures. She said that the scratches shouldn’t have been there from the squeegee, so it must be the manufacturer’s fault (defective). I also pointed out multiple bubbles in all windows and the glue that was STILL IN ALL OF THE WINDOWS in addition to the rear window. lol So today, the owner/manager called me to tell me that her team, referred to her as “they”, said that I consented to them “only taking the glue out of the side windows” and that I would “remove the glue myself.” Now, what sense does that make. If I had the ability to do that type of work myself, WHY WOULD I PAY SOMEONE ELSE TO DO IT???? Then, this owner/manager, says that I “they” were unsure who they were referring to concerning my issue. To which I replied “How can you be doing a customer service call if you don’t know who you’re even talking to?” She then said that I have a Jetta, which I don’t. And she realized that she was communicating incorrect information. It is my summation that they all were lying to cover their tracks to not take care of my service properly. Why do I say this? Well, the day that I saw the owner/manager in person, last week, she took photos of my car and of the receipt. On the receipt there’s my number and the type of car that I have. So she must have looked at it in order to get my number to even contact me. So how is SHE getting cars mixed up. This was terrible service and I do no recommend anyone to do business with these people again. They have no integrity in resolving BLATANT issues that they have created. I don’t mind paying for services as long as they’re rendered with some care and integrity.
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