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Custom Connections in Gambrills, Maryland offers professional auto window tinting services with a focus on precision and customer satisfaction. The shop provides a range of tinting options for various vehicle types, utilizing high-quality materials and skilled technicians. Customers can expect a clean, efficient workspace where their car’s windows are carefully treated to enhance both aesthetic appeal and functional protection.

Pricing

While most reviews cite reasonable or fair pricing, one review mentions deceptive pricing practices, and another points to a situation where additional charges not initially communicated added to the final cost.

Customer Service

Most reviews praise the business for its excellent and friendly customer service, although one review mentions a communication issue regarding additional fees for a Groupon deal.

Reviews

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Previous Reviews Mentioning Price

Author: Kacie Moore Rating: 1/5 Date: 12/20/2024, 10:44:41 PM Review: Terrible service. Deceptive about pricing. The owner quoted me much less than was originally agreed upon. This would have been fine, except he went around stating this until I had already arrived and was prepared for the work. —– Author: Kacie Moore Rating: 1/5 Date: 12/20/2024, 10:44:41 PM Review: Terrible service. Deceptive about pricing. The owner quoted me much less than was originally agreed upon. This would have been fine, except he went around stating this until I had already arrived and was prepared for the work. —– Author: Cameron Iannone Rating: 5/5 Date: 10/28/2024, 3:54:35 AM Review: Mike and his team are honest and professional! They had done ceramic tints on my car about 2 years ago and they are still holding up great. Recently I came in with my truck to get a sound system and apple CarPlay head unit installed. They knocked it out of the park. Fair pricing, quick and quality work. I also had them wire up my power mirror conversion to a switch. Extremely satisfied with the work, I highly recommend Custom Connections. —– Author: Cameron Iannone Rating: 5/5 Date: 10/28/2024, 3:54:35 AM Review: Mike and his team are honest and professional! They had done ceramic tints on my car about 2 years ago and they are still holding up great. Recently I came in with my truck to get a sound system and apple CarPlay head unit installed. They knocked it out of the park. Fair pricing, quick and quality work. I also had them wire up my power mirror conversion to a switch. Extremely satisfied with the work, I highly recommend Custom Connections. —– Author: Alexis Moyher Rating: 5/5 Date: 10/26/2024, 3:43:26 PM Review: Just got my tints done by Custom Connections and I love them! They did an excellent job and they were reasonably price. Very professional, and overall a smooth process. Highly recommend! —– Author: justin byerly Rating: 5/5 Date: 9/14/2024, 5:06:29 AM Review: Excellent Customer service, they are professional and extremely competitive with pricing. I got a backup camera installed in my car and the installation was clearly well done, great job hiding wires. I got a quote from another shop that a sub installation would run me 8-900 and these guys did it for 500. Everything runs great and they are super nice people. Definitely coming back for anything cosmetic i need for my car. —– Author: justin byerly Rating: 5/5 Date: 9/14/2024, 5:06:29 AM Review: Excellent Customer service, they are professional and extremely competitive with pricing. I got a backup camera installed in my car and the installation was clearly well done, great job hiding wires. I got a quote from another shop that a sub installation would run me 8-900 and these guys did it for 500. Everything runs great and they are super nice people. Definitely coming back for anything cosmetic i need for my car. —– Author: Genie Freeman Rating: 5/5 Date: 8/8/2024, 5:26:22 PM Review: I booked an appointment for tints at Custom Connections in Gambrills from deal on Groupon. While it took me a month to get in it was well worth the wait. They were reasonably priced and they do good work. Mike was very knowledgeable as well as efficient. My truck looks awesome!! —– Author: Genie Freeman Rating: 5/5 Date: 8/8/2024, 5:26:22 PM Review: I booked an appointment for tints at Custom Connections in Gambrills from deal on Groupon. While it took me a month to get in it was well worth the wait. They were reasonably priced and they do good work. Mike was very knowledgeable as well as efficient. My truck looks awesome!! —– Author: SIR JP4 Rating: 5/5 Date: 6/12/2024, 8:59:10 PM Review: So, I looked around for weeks for a place that would upgrade my speakers from the factory set. I talked to a few people who wanted to charge me insane prices for this and that. I just wanted something that was an upgrade over the factory speakers that came with my new ride. Mike and his team are top-notch and the best in the business. Of note, Mike and his team showcased their expertise and skill while making what I thought was a difficult install. The end result? That is one of the best systems that I have ever heard. Rockford Fosgate speakers are the best you can buy and his team did an immaculate job. If anyone ever needs anything dealing with car audio systems, check out Custom Connections. I am happy to pass out cards and recommend them to other people. Thanks, Mike and Co! Be Blessed. JP4 —– Author: SIR JP4 Rating: 5/5 Date: 6/12/2024, 8:59:10 PM Review: So, I looked around for weeks for a place that would upgrade my speakers from the factory set. I talked to a few people who wanted to charge me insane prices for this and that. I just wanted something that was an upgrade over the factory speakers that came with my new ride. Mike and his team are top-notch and the best in the business. Of note, Mike and his team showcased their expertise and skill while making what I thought was a difficult install. The end result? That is one of the best systems that I have ever heard. Rockford Fosgate speakers are the best you can buy and his team did an immaculate job. If anyone ever needs anything dealing with car audio systems, check out Custom Connections. I am happy to pass out cards and recommend them to other people. Thanks, Mike and Co! Be Blessed. JP4 —– Author: Elizabeth Maxwell Rating: 5/5 Date: 10/21/2023, 12:17:51 AM Review: They really took great care of me and my truck. Owner Mike is a straight shooter. They will make sure EVERYTHING is done to your satisfaction. I got a headlight restoration. Mine were terrible. Mike worked on them himself and made them look brand new. Got a new radio and backup camera installed. Chris and Mike made sure everything was working perfectly. Gave me a training on the new stuff. Even had tint done. They took care of me, great pricing. I will definitely be back for a new alarm system and dash cameras. These guys are excellent. They know their stuff. Aim to please. Definitely go here!!! —– Author: Alicia Owens Rating: 5/5 Date: 9/16/2022, 3:04:36 PM Review: Absolute best place for tint. Been here for 4 vehicle over 3 years. Outstanding work and the best prices around the dmv area —– Author: Alicia Owens Rating: 5/5 Date: 9/16/2022, 3:04:36 PM Review: Absolute best place for tint. Been here for 4 vehicle over 3 years. Outstanding work and the best prices around the dmv area —– Author: Toni Stone Rating: 5/5 Date: 12/20/2021, 4:36:18 PM Review: I’m obsessed with my tint! Reasonable prices and done quickly and flawlessly. Mike and his team did an amazing job even the receptionist was extremely knowledgeable and personal! I couldn’t be happier! Thank you guys!! —– Author: Toni Stone Rating: 5/5 Date: 12/20/2021, 4:36:18 PM Review: I’m obsessed with my tint! Reasonable prices and done quickly and flawlessly. Mike and his team did an amazing job even the receptionist was extremely knowledgeable and personal! I couldn’t be happier! Thank you guys!! —– Author: C H Rating: 5/5 Date: 3/26/2021, 10:51:59 AM Review: They were fantastic and black-owned! The ultimate professionals. I am so happy with the tint job. They have a LIFETIME WARRANTY, which is certainly hard to beat. You could tell that they really care about their reputation. He said that he wanted me to come back in if I saw any problems with the tint later on because he doesn’t want any bad tints out there with his name on it. Really impressed. UPDATE – Two years later, the tint is still holding strong! I am so impressed and will definitely be back the next time I need a tint job. UPDATE – Four years later, I just sold that car. The tint was still in perfect condition. I took the new car to them for a tint job. Very reasonable price and now I have the confidence that this tint will be just fine also.

Previous Reviews Mentioning Customer Service

Author: justin byerly Rating: 5/5 Date: 9/14/2024, 5:06:29 AM Review: Excellent Customer service, they are professional and extremely competitive with pricing. I got a backup camera installed in my car and the installation was clearly well done, great job hiding wires. I got a quote from another shop that a sub installation would run me 8-900 and these guys did it for 500. Everything runs great and they are super nice people. Definitely coming back for anything cosmetic i need for my car. —– Author: Erik Echols Rating: 5/5 Date: 3/2/2024, 7:39:51 PM Review: Custom Connections is very professional and knowledgeable. They have Excellent customer service and installation experience. Mike and his staff are Great 👍🏿.I would give them a 10 instead of a 5star . —– Author: John Logan Rating: 5/5 Date: 5/9/2023, 1:06:08 AM Review: Service was excellent 👌.Like that they took to explain the difference between tints for my car. —– Author: Jenny Garcia Rating: 5/5 Date: 9/30/2022, 6:01:01 PM Review: Cara and Mr. Kim are super amazing. Great customer service, very communicative and honest people looking out for people. Recommending everyone to Custom Connections, great staff and quick work! Very friendly. —– Author: Jessica Smith Rating: 4/5 Date: 3/20/2022, 4:25:31 AM Review: Mike was so informative and detailed on explaining my options, got the job done faster than I was expecting. The lady at the front desk which I wish I could remember the name, was a sweetheart; keeping me company and a nice conversation while I waited to get my windows tinted. The only thing from a customer standpoint I’d recommend them to do, as a constructive criticism is to communicate better. I had bought a Groupon voucher that granted me tinted windows, I gave them a call prior to purchasing it to make sure there were no additional fees and I was guaranteed there was none. AFTER the job as concluded, I was informed I had a $40 remaining balance to be paid. Kim said that it’s because I had quarter windows and that is not included. I understand that but I wish they would’ve informed me BEFORE the job was finished and I felt that I had no choice at that point but to pay however amount they said. They could simply take a look at the vehicle and give an accurate estimate of the final/additional cost. I drove 40+ minutes to the shop; had I known I would have to pay extra, I probably would’ve done somewhere close by because at that point, it just wasn’t a good deal for me anymore. —– Author: Clayton Sullivan Rating: 5/5 Date: 12/15/2021, 11:29:50 PM Review: Fantastic customer service!! They put in a the best headlights and fog lights for my SUV. Ask for Mike. —– Author: Eugene Smith II Rating: 5/5 Date: 5/20/2021, 10:53:34 PM Review: Great customer service & a cute lil receptionist 😁 —– Author: Dougie Mac Rating: 5/5 Date: 4/10/2021, 12:54:05 AM Review: Best customer service experience ever. Bert the Mechanic met me at the door. I gave him my story. From start to finish he displayed professionalism, and confidence that he could help me. And help me he did. His timely ordering of parts and installation was absolutely incredible! He will no doubt go down in history as the most courteous, knowledgeable, and efficient Mechanic I have ever met. Many thanks to Bert, and the awesome Staff at Custom Connections for making my wife and I the happiest customers on the planet. With your excellence, from start to finish, you have gained two happy and repeat future customers.
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