Find window tinting businesses:

Good Customer Service

About

Audio Electronics, nestled in the vibrant city of Indianapolis, Indiana, offers a professional and efficient auto window tinting service that caters to a diverse range of vehicle types. Their skilled technicians demonstrate expertise in applying high-quality window tints with precision and care, ensuring a sleek and polished look for customers’ vehicles. The shop provides a welcoming atmosphere and focuses on delivering customer satisfaction through meticulous workmanship and attention to detail.

Pricing

Customer opinions on pricing are divided. While many describe the pricing as reasonable or fair, some reviewers explicitly mention feeling overcharged or that the business engaged in price gouging. This suggests variability in pricing practices or a potential disconnect between customer expectations and the business’s pricing strategies.

Customer Service

Most reviewers praise the business’s customer service, describing it as friendly, helpful, professional, and patient. However, there are also a couple of negative reviews citing poor communication and an overall unsatisfactory experience, indicating inconsistencies in service quality.

Reviews

Leave a Review

Select a rating

Previous Reviews Mentioning Price

Author: Michael Love Rating: 5/5 Date: 6/3/2024, 1:49:00 PM Review: They came out and looked at my problem in the parking lot. Pulled it out back and got my boom back!! Professional, quick and priced right. They just earned a new customer. —– Author: Michael Love Rating: 5/5 Date: 6/3/2024, 1:49:00 PM Review: They came out and looked at my problem in the parking lot. Pulled it out back and got my boom back!! Professional, quick and priced right. They just earned a new customer. —– Author: Chris Dixson Rating: 5/5 Date: 2/10/2024, 11:08:58 PM Review: Good selection of products with reasonable prices. —– Author: Chris Dixson Rating: 5/5 Date: 2/10/2024, 11:08:58 PM Review: Good selection of products with reasonable prices. —– Author: Tianna Tee Rating: 5/5 Date: 9/15/2023, 8:39:53 PM Review: Great customer service, friendly and reasonably priced! —– Author: Tianna Tee Rating: 5/5 Date: 9/15/2023, 8:39:53 PM Review: Great customer service, friendly and reasonably priced! —– Author: D. Wood Sr Rating: 1/5 Date: 6/15/2023, 12:38:44 PM Review: Over priced —– Author: D. Wood Sr Rating: 1/5 Date: 6/15/2023, 12:38:44 PM Review: Over priced —– Author: Paul Martin Rating: 5/5 Date: 3/11/2023, 3:31:29 PM Review: The guys there are friendly, knowledgeable, and sell and install great products at a fair price i will recommend them to everyone in know —– Author: Michael Johnson Rating: 5/5 Date: 1/23/2023, 1:23:37 AM Review: I needed a new car audio system installed due to the original factory one causing some annoying/uncomfortable buzzing sound. Audio Electronics is located within 10 minutes of my home, but I mainly considered them due to high online review ratings, and I had a great experience with them about 30 years ago. They were open to negotiate price after I saw online prices of the unit they recommended. They were transparent about how soon they would likely be able to do the work (and the stated date was the day the work began). They called me after work started to ask important questions and alert me to possible additional issues. Once the new radio was installed, one of their employees was working to set up several of the new settings so I wouldn’t have to do it. This employee also stayed with me in the car past their normal 6:00 pm closing time to walk through tests/questions I had. There was a part they didn’t need to use, so they didn’t charge me/took that amount off the final invoice. They guys there discussed their lifetime labor warranty and the parts warranty, and they made sure to let me know to contact them with questions/concerns after I left. They were all very helpful and professional throughout the whole process. I felt really happy! I”m still learning the new radio features. I’d highly recommend them!! —– Author: Michael Johnson Rating: 5/5 Date: 1/23/2023, 1:23:37 AM Review: I needed a new car audio system installed due to the original factory one causing some annoying/uncomfortable buzzing sound. Audio Electronics is located within 10 minutes of my home, but I mainly considered them due to high online review ratings, and I had a great experience with them about 30 years ago. They were open to negotiate price after I saw online prices of the unit they recommended. They were transparent about how soon they would likely be able to do the work (and the stated date was the day the work began). They called me after work started to ask important questions and alert me to possible additional issues. Once the new radio was installed, one of their employees was working to set up several of the new settings so I wouldn’t have to do it. This employee also stayed with me in the car past their normal 6:00 pm closing time to walk through tests/questions I had. There was a part they didn’t need to use, so they didn’t charge me/took that amount off the final invoice. They guys there discussed their lifetime labor warranty and the parts warranty, and they made sure to let me know to contact them with questions/concerns after I left. They were all very helpful and professional throughout the whole process. I felt really happy! I”m still learning the new radio features. I’d highly recommend them!! —– Author: Devon Rating: 1/5 Date: 12/21/2022, 5:34:01 AM Review: I took my truck to have radio put in they gave me back my truck. Not operating the same, just lied took $2200 and I have bad service etc. My stop and start worked when I came in now it doesn’t. When the tech hooked it all back up he should have told me it didn’t work anymore. Seemed also they priced gouge. Ordered a factory shroud for 2 knobs only to order another shroud to put 2 knobs on. This doesn’t look like $2200 from a 12.9 inch screen on the right to a 6.9 inch screen and I still didn’t achieve what I came in for.. they want to take my truck again for a whole day not offer me a rental car. So I will take the loss and have my truck fixed.. They took out a Tesla style radio.Sadly this was the terrible time with them. Then brought it back for 3 hours only for nothing to be achieved. Know your product being in business for 50 years. I want do business again. You all took $2200 point blank —– Author: Devon Rating: 1/5 Date: 12/21/2022, 5:34:01 AM Review: I took my truck to have radio put in they gave me back my truck. Not operating the same, just lied took $2200 and I have bad service etc. My stop and start worked when I came in now it doesn’t. When the tech hooked it all back up he should have told me it didn’t work anymore. Seemed also they priced gouge. Ordered a factory shroud for 2 knobs only to order another shroud to put 2 knobs on. This doesn’t look like $2200 from a 12.9 inch screen on the right to a 6.9 inch screen and I still didn’t achieve what I came in for.. they want to take my truck again for a whole day not offer me a rental car. So I will take the loss and have my truck fixed.. They took out a Tesla style radio.Sadly this was the terrible time with them. Then brought it back for 3 hours only for nothing to be achieved. Know your product being in business for 50 years. I want do business again. You all took $2200 point blank —– Author: tom hedden Rating: 5/5 Date: 6/30/2022, 10:27:50 PM Review: Very knowledgeable solved my problem on a classic car at a reasonable price —– Author: David Zier Rating: 5/5 Date: 8/3/2021, 10:01:25 PM Review: Installed Alpine sub, replaced factories with Alpine and added 2 amps. All of this was Alpine R line. Fantastic! They even installed base knob into lower dash and looks like factory. This was the 6th car they have done for me, and I spent the most on this one, my 2017 Ford Fusion Platinum AWD. It sounds incredible! I would give them 10 stars if I could. I feel like a kid again driving my car with this sound. Prices are reasonable for the outstanding results you get, and components are internet priced from my experience. If you want the sound, get it here! —– Author: David Zier Rating: 5/5 Date: 8/3/2021, 10:01:25 PM Review: Installed Alpine sub, replaced factories with Alpine and added 2 amps. All of this was Alpine R line. Fantastic! They even installed base knob into lower dash and looks like factory. This was the 6th car they have done for me, and I spent the most on this one, my 2017 Ford Fusion Platinum AWD. It sounds incredible! I would give them 10 stars if I could. I feel like a kid again driving my car with this sound. Prices are reasonable for the outstanding results you get, and components are internet priced from my experience. If you want the sound, get it here!

Previous Reviews Mentioning Customer Service

Author: Brian Kwitny Rating: 5/5 Date: 9/5/2024, 12:50:15 PM Review: Superb work. Josh is super professional and helpful. I have been a customer for years. All the staff are great. I love the cellphone operated Viper remote start. Always nice to add a subwoofer😁 I also added red lights to shine on my jeep floor. Very kind and patient🫠 —– Author: Michael Love Rating: 5/5 Date: 6/3/2024, 1:49:00 PM Review: They came out and looked at my problem in the parking lot. Pulled it out back and got my boom back!! Professional, quick and priced right. They just earned a new customer. —– Author: Lindsey McMann Rating: 5/5 Date: 12/24/2023, 10:05:13 PM Review: As a lifelong Indy resident, I’d always heard good things about Audio Electronics since a teenager. When it came time to update and upgrade the sound system in my car, I just needed a quick check of current-day reviews to confirm this was still The Spot To Go For Audio in Indy. I was more than impressed with their customer service, professionalism, and friendly demeanor. They really took the time to make sure I would be set up with what I wanted, and worked to stay within my parameters. I felt confident leaving my baby with them. Appointments were scheduled and they were 100% on time for their end of everything, and I’m more than happy with their work and my new system. Highly recommend to anyone looking for any kind of audio or electronics for their vehicle! —– Author: Tianna Tee Rating: 5/5 Date: 9/15/2023, 8:39:53 PM Review: Great customer service, friendly and reasonably priced! —– Author: T Tollison Rating: 5/5 Date: 5/6/2023, 2:45:46 PM Review: A completely pro experience. VERY knowledgeable techs and ownership. My install was a challenge (older, tight working environment) and the group nailed it. Service so clearly directed to customer. Highly recommended. —– Author: Mike Potter Rating: 5/5 Date: 3/10/2023, 8:46:50 PM Review: The team at Audio Electronics are great. Very customer oriented to make sure everyone is satisfied with their services. HIGHLEY RECOMMEND! —– Author: Nicholas Ryan Rating: 5/5 Date: 3/10/2023, 8:36:11 PM Review: Audio Electronic , does amazing work . Highly recommend, amazing customer service . —– Author: Kristy Sandlin Rating: 5/5 Date: 2/21/2023, 5:01:11 PM Review: I had an automatic starter put in my vehicle yesterday. I am 100% happy with the services provided for me. I am beyond greatful for the owners (Josh) customer service. When I got my vehicle back he went over how to use the fob and walked me through downloading and using the app. I will be back for a stereo upgrade soon! Thanks Josh and team, your extra steps you took for me meant a lot! I appreciate you guys and will certainly use your company again in the near future! —– Author: cory biddle Rating: 5/5 Date: 9/7/2022, 3:09:46 PM Review: Great experience. Performed speaker upgrade and new subs. Great customer service and took the time to explain all aspects of components and install. Would purchase here again. —– Author: Dustin McDonald Rating: 5/5 Date: 7/26/2022, 1:57:54 PM Review: Awesome group of guys! Other businesses can learn about customer service from Audio Electronics. They stand by their work. Much appreciation!
Loading...

Details