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Reasonable Pricing
Good Customer Service

About

Quality Installation, located in the city of Swansea, Illinois, offers professional auto window tinting services that focus on precision and customer satisfaction. Their skilled technicians work diligently to provide high-quality tinting solutions that not only enhance the aesthetic appeal of vehicles but also offer practical benefits like heat reduction and UV protection. With a commitment to using top-tier materials and delivering meticulous craftsmanship, this local tinting shop has established itself as a reliable destination for drivers seeking expert window film application.

Pricing

Multiple reviews highlight the company’s competitive and reasonable pricing, often favorably compared to larger competitors. One review specifically mentions receiving a quote that was less than half the price of a competitor.

Customer Service

Most reviews praise the company’s responsiveness, helpfulness, and willingness to go the extra mile for customers. However, one review details a negative experience with a driver and unhelpful phone response, indicating inconsistency in customer service.

Reviews

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Previous Reviews Mentioning Price

Author: Sherri Stephens Rating: 5/5 Date: 2/28/2024, 5:40:36 PM Review: Scott was easy to work with when we decided to purchase new vinyl windows in May 2022. We are very happy with our windows and have noticed a difference in our electric bill over the past year which was great. Scott responds to my phone calls and has been very helpful. Price was fair. Last night (2/27/24) one of our windows broke accidentally and I called Scott around 4:00 PM and he took the time to see if he had an extra window in his warehouse to help us out while we get the window repaired. We got very lucky as Scott found a window that fit perfectly and brought it right over and took good care of us. This is outstanding customer service in my book and my husband and I really appreciate the extra effort he made to help us out in a pinch. I added a couple of photos of just a few of our beautiful windows. —– Author: Sherri Stephens Rating: 5/5 Date: 2/28/2024, 5:40:36 PM Review: Scott was easy to work with when we decided to purchase new vinyl windows in May 2022. We are very happy with our windows and have noticed a difference in our electric bill over the past year which was great. Scott responds to my phone calls and has been very helpful. Price was fair. Last night (2/27/24) one of our windows broke accidentally and I called Scott around 4:00 PM and he took the time to see if he had an extra window in his warehouse to help us out while we get the window repaired. We got very lucky as Scott found a window that fit perfectly and brought it right over and took good care of us. This is outstanding customer service in my book and my husband and I really appreciate the extra effort he made to help us out in a pinch. I added a couple of photos of just a few of our beautiful windows. —– Author: john mullane Rating: 5/5 Date: 12/9/2023, 3:59:09 PM Review: Our deck replacement project was completed ahead of schedule and within budget! Everyone who worked on the project was friendly and courteous, and didn’t overlook any of the details. We appreciated that whenever we were told people would be working, they were here. From the beginning, Scot provided a no-pressure approach to our bid request. No high pressure , no phony sales, just an honest and up-front price. We had also received bids from the big companies (you know who they are) and we immediately knew that Quality Installation was the right choice for us. Scot kept us informed all along the way, and made certain we were completely satisfied. He will be the only call we make for our next improvement project! —– Author: john mullane Rating: 5/5 Date: 12/9/2023, 3:59:09 PM Review: Our deck replacement project was completed ahead of schedule and within budget! Everyone who worked on the project was friendly and courteous, and didn’t overlook any of the details. We appreciated that whenever we were told people would be working, they were here. From the beginning, Scot provided a no-pressure approach to our bid request. No high pressure , no phony sales, just an honest and up-front price. We had also received bids from the big companies (you know who they are) and we immediately knew that Quality Installation was the right choice for us. Scot kept us informed all along the way, and made certain we were completely satisfied. He will be the only call we make for our next improvement project! —– Author: Amy Schallenberg Rating: 5/5 Date: 12/1/2023, 5:22:46 PM Review: We hired Quality Installation to replace old windows in our home and they did an excellent job. Great communication from our initial visit to discuss pricing to the final install. The pricing was great too. Highly recommend! —– Author: Amy Schallenberg Rating: 5/5 Date: 12/1/2023, 5:22:46 PM Review: We hired Quality Installation to replace old windows in our home and they did an excellent job. Great communication from our initial visit to discuss pricing to the final install. The pricing was great too. Highly recommend! —– Author: Kerry Federer Rating: 5/5 Date: 8/3/2023, 10:41:31 PM Review: Our house is only 12 years old but was built with builder grade windows and siding so we wanted to upgrade. Windows were hard to open and only bottoms tilted for cleaning. Siding had been damaged. We received pricing from several companies and Quality was very competitive pricewise and siding and windows were of comparable quality. Construction was completed quickly and we could not be happier with the look of the siding and the quality and ease of use of the windows. What a difference it made in the look of our home. Would recommend giving Scott and his crews a chance at your home improvement projects. —– Author: Kerry Federer Rating: 5/5 Date: 8/3/2023, 10:41:31 PM Review: Our house is only 12 years old but was built with builder grade windows and siding so we wanted to upgrade. Windows were hard to open and only bottoms tilted for cleaning. Siding had been damaged. We received pricing from several companies and Quality was very competitive pricewise and siding and windows were of comparable quality. Construction was completed quickly and we could not be happier with the look of the siding and the quality and ease of use of the windows. What a difference it made in the look of our home. Would recommend giving Scott and his crews a chance at your home improvement projects. —– Author: Mike Rieder Rating: 5/5 Date: 7/17/2023, 10:05:52 PM Review: Had all house windows replaced. Scott, the owner, replied promptly each time I contacted him. He did what he said he would do when he said it would be done. Installers were competent, friendly, and easy to communicate with. Had a couple issues that were not his fault but he dealt with them quickly and fairly. Price was best of the 4 estimates I got. Did not like the sales tactics of the window companies advertising on the radio. This company was refreshing after sitting thru all those carpetbagger pitches. FYI I NEVER leave reviews—this was worth an exception. Thank you!. —– Author: Mike Rieder Rating: 5/5 Date: 7/17/2023, 10:05:52 PM Review: Had all house windows replaced. Scott, the owner, replied promptly each time I contacted him. He did what he said he would do when he said it would be done. Installers were competent, friendly, and easy to communicate with. Had a couple issues that were not his fault but he dealt with them quickly and fairly. Price was best of the 4 estimates I got. Did not like the sales tactics of the window companies advertising on the radio. This company was refreshing after sitting thru all those carpetbagger pitches. FYI I NEVER leave reviews—this was worth an exception. Thank you!. —– Author: Valerie Whittington Rating: 5/5 Date: 1/17/2022, 2:35:59 PM Review: We needed all of our 104 year old windows replaced. I had got a bid from one of those companies that you hear advertised on the radio all the time, and after listening to their high pressure sales pitch for over an hour, the price they quoted us was completely out of our range. Scott from Quality came out and there was no pressure and did the whole job for less than half of the other guys! He worked with us to keep the look of the old windows and stayed well within our budget. I couldn’t be happier with the new windows and the work done by Quality, I highly recommend them for any work you need done on your house! —– Author: Valerie Whittington Rating: 5/5 Date: 1/17/2022, 2:35:59 PM Review: We needed all of our 104 year old windows replaced. I had got a bid from one of those companies that you hear advertised on the radio all the time, and after listening to their high pressure sales pitch for over an hour, the price they quoted us was completely out of our range. Scott from Quality came out and there was no pressure and did the whole job for less than half of the other guys! He worked with us to keep the look of the old windows and stayed well within our budget. I couldn’t be happier with the new windows and the work done by Quality, I highly recommend them for any work you need done on your house!

Previous Reviews Mentioning Customer Service

Author: Sherri Stephens Rating: 5/5 Date: 2/28/2024, 5:40:36 PM Review: Scott was easy to work with when we decided to purchase new vinyl windows in May 2022. We are very happy with our windows and have noticed a difference in our electric bill over the past year which was great. Scott responds to my phone calls and has been very helpful. Price was fair. Last night (2/27/24) one of our windows broke accidentally and I called Scott around 4:00 PM and he took the time to see if he had an extra window in his warehouse to help us out while we get the window repaired. We got very lucky as Scott found a window that fit perfectly and brought it right over and took good care of us. This is outstanding customer service in my book and my husband and I really appreciate the extra effort he made to help us out in a pinch. I added a couple of photos of just a few of our beautiful windows. —– Author: Arthurene Clemon Rating: 5/5 Date: 5/17/2023, 2:15:02 PM Review: Excellent customer service from start to finish. Scot and his Team went above and beyond. They were prompt and professional. I am very satisfied with the 9 picture windows replacement. This was a great experience and I highly recommend using Quality Installation. —– Author: Becky Androff Rating: 5/5 Date: 12/22/2022, 2:08:00 AM Review: Our new windows and siding look amazing! Scot and his team were wonderful to work with from start to finish. Great customer service and workmanship. Thank you!! —– Author: rowanyourboat Rating: 1/5 Date: 12/20/2022, 1:21:19 AM Review: I was cutoff in traffic today by one of their drivers. I was going straight & they were in the rt turn lane, when the light turned green they gunned it to beat me across the intersection & almost caused a wreck, & when I called the # on their truck I was told they would look at the truck camera. When I called back they claimed I tailgated the driver AFTER they cut me off when I was just getting their 800# to make a complaint about their driver. John who answered the phone was unhelpful & tried to pass the blame to me. He also said if I called back he would report me for harassment when I mentioned I would follow up on the issue. Horrible customer service for anyone. Do not use this company if that is how they are going to address how their drivers are on the road.
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