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About

Sound Decisions in Herrin, Illinois is a professional auto window tinting shop that offers comprehensive services for vehicle owners looking to enhance their ride’s appearance and comfort. The location provides expert tinting solutions with attention to detail, using high-quality materials and skilled technicians who understand the nuances of window film application. Customers can expect a clean, professional environment where their vehicle receives careful treatment and precise window tinting that meets both aesthetic and functional needs.

Pricing

Many reviews mention reasonable or great prices. While there is no specific price data in the reviews, the consistent positive feedback regarding affordability and value suggests that the business generally offers competitive pricing.

Customer Service

Most reviews praise the business’s excellent customer service, highlighting Jeff’s helpfulness, expertise, and willingness to go above and beyond for customers. While one review cites a negative experience with rudeness, the overwhelming majority of feedback points to positive customer interactions.

Reviews

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Previous Reviews Mentioning Price

Author: Ryan Burgess Rating: 5/5 Date: 11/19/2023, 1:57:04 PM Review: Really good prices and knew exactly what I needed for my truck and the cat was so cute and sweet my son loved it —– Author: Ryan Burgess Rating: 5/5 Date: 11/19/2023, 1:57:04 PM Review: Really good prices and knew exactly what I needed for my truck and the cat was so cute and sweet my son loved it —– Author: Boneless Chicken Rating: 5/5 Date: 9/1/2023, 11:13:47 PM Review: Great service, affordable prices. He did my subs in my Camaro and it sounds better then most I’ve heard. I blew a fuse and he told me to come in and he will replace it same day. 10/10 definitely coming here for any of my sound decisions. —– Author: Boneless Chicken Rating: 5/5 Date: 9/1/2023, 11:13:47 PM Review: Great service, affordable prices. He did my subs in my Camaro and it sounds better then most I’ve heard. I blew a fuse and he told me to come in and he will replace it same day. 10/10 definitely coming here for any of my sound decisions. —– Author: Scotty Longhorn Rating: 5/5 Date: 7/10/2023, 8:40:38 PM Review: Great prices. Great selection of great products. Easy to deal with. I like buying from a real person! All around satisfied and will be back to get louder! 😁 —– Author: Scotty Longhorn Rating: 5/5 Date: 7/10/2023, 8:40:38 PM Review: Great prices. Great selection of great products. Easy to deal with. I like buying from a real person! All around satisfied and will be back to get louder! 😁 —– Author: Michael Smith Rating: 5/5 Date: 7/9/2022, 2:34:07 PM Review: Told Jeff what my wife and I would like , so he made a few suggestions that we went with. No regrets, price was great . But most of all Jeff is a man of his word, had some technical issues several months later and he didn’t bat an eye to take care of us !! Thanks Jeff , God bless you and your business!! —– Author: Michael Smith Rating: 5/5 Date: 7/9/2022, 2:34:07 PM Review: Told Jeff what my wife and I would like , so he made a few suggestions that we went with. No regrets, price was great . But most of all Jeff is a man of his word, had some technical issues several months later and he didn’t bat an eye to take care of us !! Thanks Jeff , God bless you and your business!! —– Author: Trisha Robertson Rating: 5/5 Date: 4/4/2022, 11:25:57 AM Review: Jeff is awesome! He’s extremely knowledgeable and very upfront and honest. He went above and beyond with the install/repair of my audio equipment, as well as installed a light bar on the front and some additional brake lighting on my Jeep (we Jeep people love our lights as he says…. haha, so true!). His recommendations were on point, service was outstanding, and his pricing was very reasonable. I will definitely be back! —– Author: Trisha Robertson Rating: 5/5 Date: 4/4/2022, 11:25:57 AM Review: Jeff is awesome! He’s extremely knowledgeable and very upfront and honest. He went above and beyond with the install/repair of my audio equipment, as well as installed a light bar on the front and some additional brake lighting on my Jeep (we Jeep people love our lights as he says…. haha, so true!). His recommendations were on point, service was outstanding, and his pricing was very reasonable. I will definitely be back!

Previous Reviews Mentioning Customer Service

Author: Collin Taviner Rating: 5/5 Date: 1/3/2025, 1:36:17 AM Review: Customer service is topnotch! Jeff is easy to work with. He will go above and beyond to make sure you’re happy! —– Author: KRAV MAGA Rating: 5/5 Date: 4/15/2024, 11:17:47 PM Review: Professional, quick, and affordable. Saw me in no time. Excellent customer service. —– Author: Kade Lustenberger Rating: 5/5 Date: 12/26/2023, 9:36:21 PM Review: Very good service. Fast and reliable! —– Author: Clint Connor Rating: 5/5 Date: 10/9/2023, 11:03:26 PM Review: Super knowledgable and fantastic customer service. The only sound and window tinting specialist you should trust your car/truck with. He has fixed two cars I thought I had right, despite online “specialist” saying it was all correct, it was not, Jeff knew exactly what was wrong that C….field could not figure out, and Jeff fixed it. Learn from me, just take it to Jeff from the start! —– Author: Antonio Ancell Rating: 5/5 Date: 5/31/2023, 7:14:43 PM Review: Great guy and great customer service fixed my radio and didn’t even charge me —– Author: Casey and Chayne Goines Rating: 1/5 Date: 7/19/2022, 9:28:50 PM Review: Bypass this company. – rudeness Not sure if the guy was having a bad day but was super rude on the phone. Saw that the company had very good reviews from a lot of people. Was going to schedule a radio install and he said call back on Monday. Called again and tried to explain my situation with my radio again and was responded very rudely to with “I already talked to you LAST week. It’s either the radio is bad or it needs a firmware update”. The only thing I remember him asking me to do is call back on Monday. All I did was try to ask a question. If a professional is not willing to answer a simple question from a customer then I do not believe they will care very much about the job that they do for that customer. Not impressed. —– Author: Fern Logan Rating: 5/5 Date: 5/6/2021, 2:58:02 PM Review: Jeff is absolutely the best car radio guy in Southern Illinois, maybe in all of Illinois. He knows his trade like the back of his hand AND he cares for his customers. When I told him which radio I had bought for my truck he immediately told me that it was a piece of junk and would be a pain to install. He suggested I return it and recommended more reputable brands. I followed his advice and the install was quick and easy. He also noticed that there was one “wonky” wire loose that would not allow my radio to function properly. He ordered an additional part that will fix the problem. I don’t think I’ve ever had a car service really care about customer satisfaction as much as Jeff.
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