Find window tinting businesses:

Reasonable Pricing
Good Customer Service

About

Pacesetter Truck & Auto Accessories, Inc., located in the charming city of Bourbonnais, Illinois, offers professional window tinting services for a variety of vehicles. Their skilled technicians provide precise and high-quality window tinting that enhances both the aesthetic appeal and functionality of cars, trucks, and SUVs. With years of experience and a commitment to customer satisfaction, this local auto accessory shop delivers reliable window tinting solutions that help protect against harmful UV rays and improve overall driving comfort.

Pricing

Reviews are mixed regarding pricing. While many describe pricing as reasonable or even good value, one reviewer felt they were price gouged. This suggests variability in pricing or perceptions of value depending on the service received.

Customer Service

Most reviewers praised the customer service, citing helpfulness, responsiveness to issues, and willingness to go the extra mile. However, one reviewer reported negative experiences with a specific employee, indicating inconsistency in customer service quality.

Reviews

Leave a Review

Select a rating

Previous Reviews Mentioning Price

Author: Thomas Ivanoff Rating: 5/5 Date: 12/31/2024, 8:50:26 PM Review: I have used Pacesetters since 2014. They have installed truck caps on the last three trucks I have owned as well as a spray on bed liner. Every one of those purchases have been top quality and reasonably priced. When they gave me an appointment day and time, they were ready to do the work and did an excellent job. I have had one small issue in the past so I stopped by 3 months after installing a truck bed cap and they came out to the parking lot, examined the issue and fixed it within 15 minutes. I replaced the last truck with a new one that is 3 years newer. Instead of buying a new bed cap I took the old one off my trade in truck and had it repainted. In the process of transporting the cap to the painters, I lost a rear door hinge. Pacesetters worked with me I’m getting a new hinge in 2 days. I had talked directly to the manufacture of my truck cap and they would not sell the huminge to me. I then went to Pacesetters and they came up with a hinge and charged me much less than the manufacture had quoted me. Bottom line is that these Guys go out of their way to get the job done and Make Things Right! If you look me up you know I tell it like it is. Pacesetters will continue to get my business because they earned my confidence in doing the job right and standing behind their work!!! —– Author: Michael Kennedy Rating: 1/5 Date: 12/2/2024, 4:43:14 PM Review: Brought my 6th vehicle to Pacesetters to have tinted like I did with the previous 5 others. The level of professionalism and quality of work has gone down the tubes. I was NOT quoted over the phone, Danny copped an attitude with me and told me a price considerably higher then I was expecting because of the car itself, and they charge for 1/4 windows. On the 1/4 windows there are gaps between the frame and the tint. I brought it up and was told there’s nothing they can do a machine cuts it and it is what it is. They offered a small discount to try and smooth the situation over, which would not be nearly enough to bring it elsewhere to get it fixed as they are refusing to fix their sloppy work. Out of the 5 windows they tinted 4 have bubbles and the tint looks creased and like they tried to smooth it out. Called back again spoke to Danny and was told it takes up to 2 to 3 weeks for the bubbling to stop. Totally ignorant, unprofessional, and dismissive. Buyer beware situation for sure! I would NO longer recommend this company for any future work! —– Author: Michael Kennedy Rating: 1/5 Date: 12/2/2024, 4:43:14 PM Review: Brought my 6th vehicle to Pacesetters to have tinted like I did with the previous 5 others. The level of professionalism and quality of work has gone down the tubes. I was NOT quoted over the phone, Danny copped an attitude with me and told me a price considerably higher then I was expecting because of the car itself, and they charge for 1/4 windows. On the 1/4 windows there are gaps between the frame and the tint. I brought it up and was told there’s nothing they can do a machine cuts it and it is what it is. They offered a small discount to try and smooth the situation over, which would not be nearly enough to bring it elsewhere to get it fixed as they are refusing to fix their sloppy work. Out of the 5 windows they tinted 4 have bubbles and the tint looks creased and like they tried to smooth it out. Called back again spoke to Danny and was told it takes up to 2 to 3 weeks for the bubbling to stop. Totally ignorant, unprofessional, and dismissive. Buyer beware situation for sure! I would NO longer recommend this company for any future work! —– Author: Richard Starkey Rating: 5/5 Date: 8/5/2024, 5:43:39 PM Review: Ordered side bars on a Wednesday installed on that Monday in Less than a hour half the price of the dealership —– Author: Richard Starkey Rating: 5/5 Date: 8/5/2024, 5:43:39 PM Review: Ordered side bars on a Wednesday installed on that Monday in Less than a hour half the price of the dealership —– Author: Lindsey Shepherd Wanner Rating: 5/5 Date: 6/1/2024, 9:23:01 PM Review: We ordered a truck cap and accessories from John Hirt at Pacesetter today. He was very helpful and helped us with the choice of cap and accessories based on our personal needs for our new F-150. He even threw in an “extra” here and there. Very pleased with our order and the price and hope to see the product in 6-7 weeks. —– Author: Todd Picker Rating: 4/5 Date: 10/27/2022, 9:02:40 PM Review: Great service and price. Definitely recommend. —– Author: Todd Picker Rating: 4/5 Date: 10/27/2022, 9:02:40 PM Review: Great service and price. Definitely recommend. —– Author: Irving Bell Rating: 4/5 Date: 6/27/2021, 11:08:08 AM Review: So far, so good, my company deals with them, so they must be okay; personally, jury’s still out; only dealt with them once last year, felt I was price gauged. We’ll see. —– Author: Irving Bell Rating: 4/5 Date: 6/27/2021, 11:08:08 AM Review: So far, so good, my company deals with them, so they must be okay; personally, jury’s still out; only dealt with them once last year, felt I was price gauged. We’ll see. —– Author: D Cnfr Rating: 5/5 Date: 6/4/2021, 2:03:45 PM Review: Quality products great price friendly staff will be a repeat customer for a long time —– Author: D Cnfr Rating: 5/5 Date: 6/4/2021, 2:03:45 PM Review: Quality products great price friendly staff will be a repeat customer for a long time

Previous Reviews Mentioning Customer Service

Author: S Z Rating: 5/5 Date: 4/6/2024, 3:53:16 PM Review: John thank you for the excellent customer service. We will definitely use you again! —– Author: John Adams Rating: 5/5 Date: 12/17/2022, 1:51:09 PM Review: Great service , excellent customer service —– Author: Hana Landry Rating: 5/5 Date: 4/20/2022, 1:19:32 PM Review: Honest customer service that is easy to work with. I would recommend anyone take their vehicle here if you want good work. —– Author: Armar Parnell Rating: 5/5 Date: 12/16/2021, 6:08:34 PM Review: On my first visit there i gave them only a 2star review. Since my visit someone from the company reached out inquiring about the review. To make a long story short I can now say that my situation has been taken care of and I am 100% satisfied… My truck now has a professionally installed bed cover. Based upon the customer service I received I recommend Pacesetters for all your truck part needs. Thank you for ⭐⭐⭐⭐⭐ service… —– Author: D Cnfr Rating: 5/5 Date: 6/4/2021, 2:03:45 PM Review: Quality products great price friendly staff will be a repeat customer for a long time
Loading...

Details