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About

Automotive Solutions, located in the charming city of Belvidere, Illinois, offers professional window tinting services for local vehicle owners. The shop provides a range of tinting options, focusing on precise application and customer satisfaction with their skilled technicians. Their workshop appears well-equipped to handle various vehicle types, delivering clean and efficient window tinting solutions that enhance both the aesthetic and functional aspects of a car’s windows.

Pricing

Several reviews mention reasonable or great prices. However, one review highlights a significant price discrepancy, indicating that pricing may not always be consistent or transparent. Considering both positive and negative feedback, the business’s pricing is deemed fair only in certain circumstances, hence, the overall response is false.

Customer Service

Most reviews praise the customer service as excellent and helpful, but one review describes a negative experience with communication and responsiveness, leading to a discrepancy in pricing and unmet expectations. The majority positive feedback suggests generally good customer service, although inconsistencies exist.

Reviews

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Previous Reviews Mentioning Price

Author: Todd Moore Rating: 5/5 Date: 5/4/2024, 1:07:47 PM Review: I’ve used them for window tint & a remote start. I was happy with the quality and the price —– Author: Joe Collins Rating: 5/5 Date: 2/28/2023, 2:48:12 AM Review: Had a very good experience, great prices, great professionalism. —– Author: Joe Collins Rating: 5/5 Date: 2/28/2023, 2:48:12 AM Review: Had a very good experience, great prices, great professionalism. —– Author: Ruth M Rating: 5/5 Date: 6/8/2022, 7:48:52 PM Review: Would recommend Automotive Solutions to anyone. Prompt, professional and reasonably priced. —– Author: Ruth M Rating: 5/5 Date: 6/8/2022, 7:48:52 PM Review: Would recommend Automotive Solutions to anyone. Prompt, professional and reasonably priced. —– Author: Leo Rating: 2/5 Date: 2/8/2022, 2:28:52 AM Review: 1. After shopping around I was quoted one price and when finished wanted over $800 more, after 4 months of waiting with a deposit left down . Ended up paying over $500 more then quoted. 2. After being told plow would be installed in October it finally was installed in February. I can understand the back order, but after being told it will be in after numerous times it got old. Especially the last time in January when they said it was in and set an appointment brought it down and wasn’t in again. 3. Asked for back drag blade never was installed. 4. Said I was needing a lift kit but couldn’t do it then because of not having parts and sent me home with the mount hitting the road on the way home. 5. When getting it home I noticed both pins were falling out because they didn’t install clip on both pins, which would have dropped the back end of plow to the ground. (Thank you God) 6. Told me when I left home that if I want to take plow off I may need to drive over some boards or Jack the front end up to get plow off. Trust me they were correct. Me, coming from a customer service background, felt that they really didn’t want to listen to what I had to say after politely voicing my concerns. They had excuses after excuses of reasoning why, which stories were different from each person I spoke with. Not a good experience for me. If you have comments to this review you have my phone number. —– Author: Leo Rating: 2/5 Date: 2/8/2022, 2:28:52 AM Review: 1. After shopping around I was quoted one price and when finished wanted over $800 more, after 4 months of waiting with a deposit left down . Ended up paying over $500 more then quoted. 2. After being told plow would be installed in October it finally was installed in February. I can understand the back order, but after being told it will be in after numerous times it got old. Especially the last time in January when they said it was in and set an appointment brought it down and wasn’t in again. 3. Asked for back drag blade never was installed. 4. Said I was needing a lift kit but couldn’t do it then because of not having parts and sent me home with the mount hitting the road on the way home. 5. When getting it home I noticed both pins were falling out because they didn’t install clip on both pins, which would have dropped the back end of plow to the ground. (Thank you God) 6. Told me when I left home that if I want to take plow off I may need to drive over some boards or Jack the front end up to get plow off. Trust me they were correct. Me, coming from a customer service background, felt that they really didn’t want to listen to what I had to say after politely voicing my concerns. They had excuses after excuses of reasoning why, which stories were different from each person I spoke with. Not a good experience for me. If you have comments to this review you have my phone number. —– Author: Michael Panico Rating: 5/5 Date: 7/7/2021, 9:34:28 PM Review: Very good on price and very good work —– Author: Michael Panico Rating: 5/5 Date: 7/7/2021, 9:34:28 PM Review: Very good on price and very good work

Previous Reviews Mentioning Customer Service

Author: Tim Delhotal Rating: 5/5 Date: 6/26/2023, 4:22:48 PM Review: I bought rims and tires for Automotive Solutions. Customer Service was great. Absolutely a great company. Highly recommended. —– Author: Big kountry Rating: 4/5 Date: 2/27/2023, 10:55:49 PM Review: I’ve had multiple things done to my vehicles since moving here and I’m very pleased with the work that’s been preformed. Customer service is excellent, including phone etiquette & also very helpful. I would recommend this shop to anyone! —– Author: Don Rice Rating: 5/5 Date: 9/11/2022, 5:55:07 PM Review: Great company great customer service. If your in the area stop by. You’ll be happy you did! —– Author: Andrew Miller Rating: 5/5 Date: 9/10/2022, 3:10:05 AM Review: Great customer service and very helpful. —– Author: Leo Rating: 2/5 Date: 2/8/2022, 2:28:52 AM Review: 1. After shopping around I was quoted one price and when finished wanted over $800 more, after 4 months of waiting with a deposit left down . Ended up paying over $500 more then quoted. 2. After being told plow would be installed in October it finally was installed in February. I can understand the back order, but after being told it will be in after numerous times it got old. Especially the last time in January when they said it was in and set an appointment brought it down and wasn’t in again. 3. Asked for back drag blade never was installed. 4. Said I was needing a lift kit but couldn’t do it then because of not having parts and sent me home with the mount hitting the road on the way home. 5. When getting it home I noticed both pins were falling out because they didn’t install clip on both pins, which would have dropped the back end of plow to the ground. (Thank you God) 6. Told me when I left home that if I want to take plow off I may need to drive over some boards or Jack the front end up to get plow off. Trust me they were correct. Me, coming from a customer service background, felt that they really didn’t want to listen to what I had to say after politely voicing my concerns. They had excuses after excuses of reasoning why, which stories were different from each person I spoke with. Not a good experience for me. If you have comments to this review you have my phone number.
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