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Reasonable Pricing
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DPS Automotive – Ceramic Coating, PPF, Window Tint, & Vehicle Enhancement Services in Arlington Heights, Illinois, offers a comprehensive range of vehicle enhancement services that focus on window tinting and protective coatings. The shop appears to provide professional-grade treatments for cars, utilizing advanced techniques to improve vehicle aesthetics and protection. Customers seem to appreciate the attention to detail and quality of work performed at this automotive enhancement location.

Pricing

Many reviews praised the reasonable and fair pricing, with some noting it as more aggressive or competitive than other businesses. One review, however, reported a discrepancy between the initial quote and the final price.

Customer Service

Most reviewers mentioned excellent customer service, highlighting the helpfulness and friendliness of the staff, especially Craig and Tom. However, one review mentioned a rude front desk worker, indicating inconsistency in customer service.

Reviews

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Previous Reviews Mentioning Price

Author: Patrick Duval Rating: 5/5 Date: 1/26/2025, 11:54:15 PM Review: This is our 3rd car that DPS has tinted….amazing service, amazing quality and great pricing !!! Highly recommend!!!! —– Author: Ella Bryant Rating: 5/5 Date: 12/20/2024, 7:34:09 PM Review: I got my remote start installed at dps automative. Craig was extremely kind and helpful throughout the process and prices were extremely reasonable. I will definitely be back for future services ! —– Author: Ella Bryant Rating: 5/5 Date: 12/20/2024, 7:34:09 PM Review: I got my remote start installed at dps automative. Craig was extremely kind and helpful throughout the process and prices were extremely reasonable. I will definitely be back for future services ! —– Author: Kenneth Grooms Rating: 5/5 Date: 12/6/2024, 2:26:31 PM Review: Outstanding service, very reasonable pricing, and friendly technicians. Their array of services is impressive and the area is clean and welcoming! —– Author: Kenneth Grooms Rating: 5/5 Date: 12/6/2024, 2:26:31 PM Review: Outstanding service, very reasonable pricing, and friendly technicians. Their array of services is impressive and the area is clean and welcoming! —– Author: Chris Krilla Rating: 5/5 Date: 8/29/2024, 9:35:22 PM Review: Very fast and reliable. Needed my business tinted in a short period and they made it work. Very happy with the finished product and extremely good price. Would recommend to anyone. Sorin was a pleasure to deal with. —– Author: Chris Krilla Rating: 5/5 Date: 8/29/2024, 9:35:22 PM Review: Very fast and reliable. Needed my business tinted in a short period and they made it work. Very happy with the finished product and extremely good price. Would recommend to anyone. Sorin was a pleasure to deal with. —– Author: Carl Olofson Rating: 5/5 Date: 5/22/2024, 10:13:57 PM Review: Great experience. They worked diligently to diagnose and fix my electrical issue, and charged a fair price. —– Author: Carl Olofson Rating: 5/5 Date: 5/22/2024, 10:13:57 PM Review: Great experience. They worked diligently to diagnose and fix my electrical issue, and charged a fair price. —– Author: Brendan Boyce Rating: 5/5 Date: 5/5/2024, 7:06:53 PM Review: I spent more time researching PPF and meeting installers than I did choosing my car. After having PPF and window tinting completed with DPS Automotive, I feel that work was justified, as I am thrilled with the results. When I ordered my Defender SUV, the Schaumburg LR dealership recommended DPS Automotive for PPF. I spoke with the owner, Tom, about the options and costs. With considerable time before vehicle delivery, over several weeks I talked to four other PPF installers. Each had strong opinions on the quality of their work vs. their competitors and each encouraged me to visit their shop to see projects in process. Because DPS’ pricing was the most aggressive, I did not initially visit them. I began to believe some of the hype that the price would have a direct correlation to the quality of the work. I’ll add, with the proposals I saw, I gave up on the idea of doing full matte PPF coverage, and resigned that due to the cost, I would only have the front end protected. A few weeks before delivery, I finally visited DPS. While I had met four other installers, I had not yet chosen one. Tom put me in touch with Kelsey in Customer Support, who gave me a tour. Immediately, it was apparent that the DPS shop was the cleanest, most organized, and most professional looking of all I had seen – significantly so. Kelsey showed me a number of vehicles in different stages of various projects. During other visits, I had been shown some ways to evaluate a high quality PPF application vs. those that are less so. In taking a careful look at some key areas, what I saw at DPS was better than the work I saw elsewhere of which the other providers were extremely proud. Furthermore, Kelsey was so helpful (and patient) with all of my questions, both that day and in several follow-up emails, she made me completely comfortable in finally deciding to work with DPS. I once heard that with any service, you will eventually forget what you paid, you will forget how long it took, but you will never forget the quality of the work. That thought had me leaning towards other installers, who I began to believe would be higher quality due to their higher costs. Once I visited DPS, the quality question was immediately put to bed. However, because DPS’ pricing was still the most aggressive, not only was I able to get the complete matte PPF coverage, I also added window tinting for the front windows. Despite the high quality I’d seen during my visit, I was still shocked at how incredible my car looked when I picked it up. While it was easy to see where the matte PPF had been applied, I could not immediately tell if the gloss PPF had been installed on the black trim areas. I first thought there may have been some confusion and those had been left out. There were no edges I could see, and the PPF was completely invisible. It was only after running my fingers along the back of the rear bumper that I could confirm the PPF was there, as I could feel the subtle film edge wrapped and hidden far back. It was impossible for me to have been any happier with the PPF work. It was beyond anything I had seen in other shops. I was so pleased, that I initially forgot to even notice the front window tinting that perfectly matched the factory privacy glass on the rear windows. During the pick up, I met Ish who had been the installer. He showed me everything he had done, which only made me further appreciate the completed work. Areas where I would not have thought to look were pointed out and I could see how perfectly everything had been installed. There I also met the GM, Kevin, who thanked me for the business and encouraged me to follow up if I encountered any issues. I can honestly say that my experience with DPS Automotive is one of the most satisfying vendor interactions I have had. The quality of the work, the pricing of the project, and the help and follow-through from Tom, Kelsey, Ish, and Kevin, were all beyond my highest expectations. I truly could not recommend DPS Automotive more highly. —– Author: Brendan Boyce Rating: 5/5 Date: 5/5/2024, 7:06:53 PM Review: I spent more time researching PPF and meeting installers than I did choosing my car. After having PPF and window tinting completed with DPS Automotive, I feel that work was justified, as I am thrilled with the results. When I ordered my Defender SUV, the Schaumburg LR dealership recommended DPS Automotive for PPF. I spoke with the owner, Tom, about the options and costs. With considerable time before vehicle delivery, over several weeks I talked to four other PPF installers. Each had strong opinions on the quality of their work vs. their competitors and each encouraged me to visit their shop to see projects in process. Because DPS’ pricing was the most aggressive, I did not initially visit them. I began to believe some of the hype that the price would have a direct correlation to the quality of the work. I’ll add, with the proposals I saw, I gave up on the idea of doing full matte PPF coverage, and resigned that due to the cost, I would only have the front end protected. A few weeks before delivery, I finally visited DPS. While I had met four other installers, I had not yet chosen one. Tom put me in touch with Kelsey in Customer Support, who gave me a tour. Immediately, it was apparent that the DPS shop was the cleanest, most organized, and most professional looking of all I had seen – significantly so. Kelsey showed me a number of vehicles in different stages of various projects. During other visits, I had been shown some ways to evaluate a high quality PPF application vs. those that are less so. In taking a careful look at some key areas, what I saw at DPS was better than the work I saw elsewhere of which the other providers were extremely proud. Furthermore, Kelsey was so helpful (and patient) with all of my questions, both that day and in several follow-up emails, she made me completely comfortable in finally deciding to work with DPS. I once heard that with any service, you will eventually forget what you paid, you will forget how long it took, but you will never forget the quality of the work. That thought had me leaning towards other installers, who I began to believe would be higher quality due to their higher costs. Once I visited DPS, the quality question was immediately put to bed. However, because DPS’ pricing was still the most aggressive, not only was I able to get the complete matte PPF coverage, I also added window tinting for the front windows. Despite the high quality I’d seen during my visit, I was still shocked at how incredible my car looked when I picked it up. While it was easy to see where the matte PPF had been applied, I could not immediately tell if the gloss PPF had been installed on the black trim areas. I first thought there may have been some confusion and those had been left out. There were no edges I could see, and the PPF was completely invisible. It was only after running my fingers along the back of the rear bumper that I could confirm the PPF was there, as I could feel the subtle film edge wrapped and hidden far back. It was impossible for me to have been any happier with the PPF work. It was beyond anything I had seen in other shops. I was so pleased, that I initially forgot to even notice the front window tinting that perfectly matched the factory privacy glass on the rear windows. During the pick up, I met Ish who had been the installer. He showed me everything he had done, which only made me further appreciate the completed work. Areas where I would not have thought to look were pointed out and I could see how perfectly everything had been installed. There I also met the GM, Kevin, who thanked me for the business and encouraged me to follow up if I encountered any issues. I can honestly say that my experience with DPS Automotive is one of the most satisfying vendor interactions I have had. The quality of the work, the pricing of the project, and the help and follow-through from Tom, Kelsey, Ish, and Kevin, were all beyond my highest expectations. I truly could not recommend DPS Automotive more highly. —– Author: Asher Cousin Rating: 5/5 Date: 3/6/2024, 11:05:49 PM Review: Good work. Fair prices – tint and light bar install —– Author: Asher Cousin Rating: 5/5 Date: 3/6/2024, 11:05:49 PM Review: Good work. Fair prices – tint and light bar install —– Author: Igor Mett Rating: 5/5 Date: 2/21/2024, 10:30:43 PM Review: This place is amazing! Great selection and great prices. They did an awesome job and the car looks like new again and hopefully for years to come. Thank you DPS! —– Author: Igor Mett Rating: 5/5 Date: 2/21/2024, 10:30:43 PM Review: This place is amazing! Great selection and great prices. They did an awesome job and the car looks like new again and hopefully for years to come. Thank you DPS! —– Author: Jack Wilson Rating: 5/5 Date: 1/24/2024, 2:45:27 PM Review: Amazing place! First impression was very nice employees and very clean facility (important for your car). They can do pretty much every cool attachment to your car you can think of. Prices are extremely fair, I can see other places pricing way more. I got my jeep wrangler wrapped from bright red to Satin Black and added lights underneath the seats in the interior of the car (looks amazing). I also provided a previously owned ring break light in the back tire and they put it on for free! They will check everything over 3-4 times to make sure it’s done perfectly for you. Long story short, highly recommend. —– Author: Jack Wilson Rating: 5/5 Date: 1/24/2024, 2:45:27 PM Review: Amazing place! First impression was very nice employees and very clean facility (important for your car). They can do pretty much every cool attachment to your car you can think of. Prices are extremely fair, I can see other places pricing way more. I got my jeep wrangler wrapped from bright red to Satin Black and added lights underneath the seats in the interior of the car (looks amazing). I also provided a previously owned ring break light in the back tire and they put it on for free! They will check everything over 3-4 times to make sure it’s done perfectly for you. Long story short, highly recommend. —– Author: Omar Saulters Rating: 2/5 Date: 9/14/2023, 9:05:07 PM Review: I was recommended this place by the dealership I purchased my vehicle. They said they did great work and had great prices. I was informed when I dropped off my vehicle and over the phone that it should be roughly $350 and 3-4 hours to finish. At the end I paid $450 and waited 5 hours. Front desk worker was rude, any question asked seemed to be a chore, and lacked customer service skill (Alec). The work was top notch by the workers in the back. I just wished it was done on time and the front desk worker lost the attitude when speaking to myself and other customers. While I was waiting I asked the front desk worker the first time (near 3.5 hour mark) the rough ETA and I went to sit down. He went to the back and came back and sat in his seat. I had to walk up and ask what he had learned which I thought was strange. Since I find customer service and timely deliverable of goods as extremely important in business. I had to write a poor review despite their great work. (Also I know this is small but they didn’t have water in their mini fridge in the waiting area). —– Author: Iggy_ILL sary Rating: 5/5 Date: 7/28/2023, 2:51:21 PM Review: I recently purchased a brand new Tesla Model 3 and wanted to protect the paint by installing Paint Protection Film (PPF). In this advanced day and age, when you even talk amongst your friends and family about certain products or services, your cell phone automatically picks it up and begins bombarding your social media feeds with ads/accounts for said products or services. I remember seeing my social media flooded with dozens of car detailing businesses. I filled out automated forms to receive quotes. Tom Waltzman of DPS Automotive was probably the only 1 out of 20 that actually responded to my return questions with an actual direct text (not a robot/auto-response). He expertly answered all my questions in an open and honest manner. He even invited me to his shop for additional consulting in case I had any doubts. I took him up on that offer and came away impressed. The shop was clean, organized and very professional. The staff was friendly and welcoming. I had a great feeling that if I decided to go with them, my car would be in good hands. They also happened to be running a summer pricing special so I was able to get full car PPF, full ceramic coating, and window tints all for decent discount compared to purchasing each item a la carte at its normal price. My car was in their shop for about 5 business days. They posted their progress on their instgram account and it was great to see those updates. When I picked up my car, it looked beautiful (we went with a satin/matte black PPF finish, 35% tint). They really went above and beyond to tuck in the PPF where they could and line it up seamlessly where they couldn’t. I was very happy with the QUALITY of their work. In the Chicagoland area, there’s probably dozens upon dozens of car detail shops that provide similar services. In my opinion, what sets DPS apart from all of the other shops is their attention to their clients and their attention to details (no pun intended) and it shows in the great quality of their work. I am beyond satisfied I chose DPS to assist me with my investment in my vehicle. —– Author: Allan Rosenberg Rating: 5/5 Date: 6/20/2023, 3:30:19 PM Review: This is the second time I have used DPS. They are always professional and do a really good job and a fair price.

Previous Reviews Mentioning Customer Service

Author: David L Rating: 5/5 Date: 2/19/2025, 4:56:30 PM Review: Always really great work from DPS. We’ve brought three vehicles to have work completed, from PPF, window tints and small electronics installs. They always do quality work and most importantly give high level of customer service, which keeps us going back. We work mainly with Craig and Tom, who are both helpful and very easy to communicate with. We’ll continue bringing cars to DPS. —– Author: Matthew Nordman Rating: 5/5 Date: 1/27/2025, 7:48:41 PM Review: Great experience at DPS getting a remote starter installed! From the text messaging, to the ladies at the front desk. Everyone there was great. Very customer service oriented. Explained everything with any questions I had. Thanks so much!!!! Would definitely go here again for anything else they offer. —– Author: Matthew Branford Rating: 5/5 Date: 12/27/2024, 6:04:08 PM Review: Great service, respectful staff, great variety, very informative, efficient and fast at what they do. Highly recommend for anything you need. —– Author: isaac homa Rating: 5/5 Date: 12/11/2024, 7:29:57 PM Review: great staff and service. —– Author: Carol N Rating: 5/5 Date: 12/3/2024, 9:02:36 PM Review: Excellent customer service and workmanship! I needed to have glass tinting removed from windshield and front side windows. Craig greeted me promptly at my appointment time. The job was completed in less time than I expected and I am very pleased. They even carefully saved my I-Pass and City Stickers. Thank you, DPS, for a job well done. I highly recommend your service. —– Author: Lilian Najera Rating: 5/5 Date: 11/30/2024, 7:15:29 AM Review: We had to put a remote starter on my mom’s car & DPS did a great job. The customer service, specifically Craig, is great! 👍 —– Author: Thomas May Rating: 5/5 Date: 11/8/2024, 5:48:53 PM Review: Very friendly and prompt service. Got a remote start from this place. Lifetime Warranty and great, Great customer service. —– Author: Chris Figler Rating: 5/5 Date: 9/24/2024, 7:26:03 PM Review: Great company, does great work for stereo remote start and security and window tinting services Tom the owner is great when it comes to customer service and many dealers in the area uses their services —– Author: Scott Wagman Rating: 5/5 Date: 9/10/2024, 7:30:50 PM Review: Great customer service and quality work! —– Author: Tom Riesing Rating: 5/5 Date: 6/5/2024, 9:33:53 PM Review: DPS came highly recommended and didn’t disappoint. The customer service is excellent, and the workmanship is second to none.
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