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About

Auto Glass Plus, Inc., located in Arlington Heights, Illinois, offers professional window tinting services with a focus on customer satisfaction and quality workmanship. The shop provides a range of tinting options for various vehicle types, utilizing modern techniques and high-quality materials to enhance both the aesthetic and functional aspects of car windows. Customers can expect a clean, efficient service environment where skilled technicians carefully apply window tints that reduce heat, block UV rays, and improve overall driving comfort.

Pricing

Many reviewers explicitly stated that pricing was fair or reasonable. While no specific pricing information is provided, the consistent positive feedback regarding price suggests that this is a strength of the business.

Customer Service

While several reviewers praised the quick and reasonably priced service, some reported significant communication issues, long wait times, and even a failure to respond to requests for quotes. Therefore, customer service quality is inconsistent.

Reviews

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Previous Reviews Mentioning Price

Author: Victor La Susa Rating: 5/5 Date: 10/7/2024, 2:55:49 PM Review: Been a here a few times, unfortunately 😂 Great service! Staff is very friendly, helpful, knowledgeable. Can’t beat the prices! —– Author: Victor La Susa Rating: 5/5 Date: 10/7/2024, 2:55:49 PM Review: Been a here a few times, unfortunately 😂 Great service! Staff is very friendly, helpful, knowledgeable. Can’t beat the prices! —– Author: Angela Cocio Rating: 5/5 Date: 9/18/2024, 12:48:10 AM Review: They were able to get me right in, fix the chip in my windshield and get me on my way. Everybody was very helpful, the price was fair. Overall pleasant experience. I recommend. —– Author: Angela Cocio Rating: 5/5 Date: 9/18/2024, 12:48:10 AM Review: They were able to get me right in, fix the chip in my windshield and get me on my way. Everybody was very helpful, the price was fair. Overall pleasant experience. I recommend. —– Author: Tom Farina Rating: 5/5 Date: 8/1/2024, 9:58:36 PM Review: Quick and friendly service at a fair price. Thanks!! Tom. —– Author: Tom Farina Rating: 5/5 Date: 8/1/2024, 9:58:36 PM Review: Quick and friendly service at a fair price. Thanks!! Tom. —– Author: Eric Pace Rating: 5/5 Date: 2/16/2024, 12:00:12 PM Review: Great people, Great job! Went in for a small chip/crack repair and they really took care of it quickly. They stand behind their work and charge fair prices. —– Author: Eric Pace Rating: 5/5 Date: 2/16/2024, 12:00:12 PM Review: Great people, Great job! Went in for a small chip/crack repair and they really took care of it quickly. They stand behind their work and charge fair prices. —– Author: James Draper Rating: 5/5 Date: 1/26/2024, 3:46:37 PM Review: Called, made an appointment for the next day at 8am, got to the shop at 8:03 (damn train), and was back on the road by 8:30. Price was exactly as quoted. —– Author: James Draper Rating: 5/5 Date: 1/26/2024, 3:46:37 PM Review: Called, made an appointment for the next day at 8am, got to the shop at 8:03 (damn train), and was back on the road by 8:30. Price was exactly as quoted. —– Author: Ken “Skip” Skippergosh Rating: 5/5 Date: 9/14/2023, 4:25:47 PM Review: Great people, great work & reasonably priced. —– Author: Ken “Skip” Skippergosh Rating: 5/5 Date: 9/14/2023, 4:25:47 PM Review: Great people, great work & reasonably priced. —– Author: Ross Rating: 5/5 Date: 6/13/2023, 11:16:53 PM Review: Quick service & at the best price I could find. Some broken glass got into a shade mechanism and the guys got the shade spring thing working again. They said it was gonna take an hour but I think they got it gone in 40min. 100% would recommend to friends & family if they asked me where to go. —– Author: Ross Rating: 5/5 Date: 6/13/2023, 11:16:53 PM Review: Quick service & at the best price I could find. Some broken glass got into a shade mechanism and the guys got the shade spring thing working again. They said it was gonna take an hour but I think they got it gone in 40min. 100% would recommend to friends & family if they asked me where to go. —– Author: GSX-R Rating: 5/5 Date: 5/26/2023, 4:10:18 PM Review: Very fast very professional good price Highly recommended —– Author: GSX-R Rating: 5/5 Date: 5/26/2023, 4:10:18 PM Review: Very fast very professional good price Highly recommended —– Author: Mohammad Ibrahim Rating: 5/5 Date: 4/18/2023, 12:20:33 PM Review: Very quick and reasonable price. I was in and out within 1 hour. —– Author: Mohammad Ibrahim Rating: 5/5 Date: 4/18/2023, 12:20:33 PM Review: Very quick and reasonable price. I was in and out within 1 hour. —– Author: John Heart Rating: 5/5 Date: 1/10/2023, 7:30:38 PM Review: I had a small windshield star / ding and didn’t want to file an insurance claim and ultimately end up with my rates getting raised as a result. I looked at Safelite. While they are super convenient with their onsite service, that comes at a price. They’re an option if you don’t care about cost. Next, I stopped into Auto Glass Plus. Pricing well below Safelite, plus you’re patronizing a local family-run business that provides superior service. I was able to add tinting of my driver and passenger windows to the repair services and still ended up at a cost point below what I would have paid to the other guys. This is an independent local business where you will find a friendly and welcoming experience. Quotes are quick and free, they will schedule repairs around what works for you, and they stand behind their work. I’ve previous had Auto Glass Plus, Inc. seal a leaky sunroof, and also had them replace a windshield. Their services are consistently excellent and their repairs lasted longer than my vehicles did. This is the place where you will find high quality repairs at a price that consistently beats the competition. Don’t take the easy route and have a generic solution come to you – visit Auto Glass Plus instead and keep a few more dollars in your pocket while receiving superior service. —– Author: Chuck Salerno Rating: 5/5 Date: 1/4/2023, 2:40:06 PM Review: Quick and reasonably priced. With excellent attention to detail. They really got me out of a pinch when my back window busted in the super cold weather.

Previous Reviews Mentioning Customer Service

Author: Dannie B Rating: 2/5 Date: 2/24/2025, 2:43:22 AM Review: I had my windshield replaced here, and while the quality of the work was good, the customer service was so disappointing. The staff was uncommunicative from start to finish—no greetings, no updates while waiting, and no explanation of the process. I felt ignored the entire time. Staff was not friendly at all. When the job was done, I was simply handed my keys with no effort to provide a good customer experience or explanation. I won’t be returning or recommending this place next time. —– Author: Shelly Rating: 5/5 Date: 2/8/2025, 1:35:59 AM Review: Very friendly and professional staff. Great GREAT customer service. I am very pleased with the results of my winshield repair. I will return for any future repais and will definitely send in a few referrals. Thank you all! —– Author: agnes kowal Rating: 1/5 Date: 7/2/2024, 8:18:15 PM Review: Terrible customer service. I had an appointment scheduled for afternoon of 7/2 for windshield repair. At 3pm still no call to confirm tech was coming so I called and was told tech had a family emergency in the morning and cannot come. I understand things happen but to leave your customer hanging and waiting and and not calling to reschedule is unacceptable. They tried to push me off and said they may have someone available maybe next week, so I just called Safelite. I do not recommend this business. —– Author: Ashley Cary Rating: 5/5 Date: 12/20/2023, 9:57:03 PM Review: Excellent customer service! They got me in quickly and it only took about an hour to replace and calibrate my windshield —– Author: Stefan Petrov Rating: 5/5 Date: 10/4/2023, 7:50:59 PM Review: Professional and reliable service. —– Author: Joseph Genovese Rating: 5/5 Date: 11/3/2022, 3:53:19 PM Review: I, Joe Genovee own 2012 Chevrolet with a sun roof. This past summer during the raining dates a water leak on the driver’s side developed. I shared the experience with a friend Robert, who is in the auto business and he recommended Auto Glass Plus. I drove there to 1929 So. Arlington Hts. I met with Quentin a tech specialist who took the vehicle in and ran a few water tests and was able to clear away the blockage track. I requested a bill and Quentin replied “the best thing we can do is service to our customers” and he did not charge me a penny! —– Author: Christina Gowrylow Rating: 5/5 Date: 10/22/2022, 3:07:31 PM Review: Efficient, professional and detailed service. Small round table inside with comfy chairs while you wait. There is a window to look at your car being worked on. This was THE BEST CHOICE out of four others I was considering for a repair I needed done. I was extremely satisfied with the customer service on the phone when I called, and in person. Highly recommended! 3m automotive window tinting available here too! —– Author: Yuliya Rudenko Rating: 5/5 Date: 10/15/2022, 5:12:33 PM Review: I had a wandered up Experience with Auto Glass Plus. They were very accommodating in my situation. They kept me in the loop of all the updates. Super friendly customer service. When it was time to replace my front windshield, they guys did it super fast and very professionally. I’m very happy with the work and service they provided. I recommend this place 100 percent for any needs with glass replacement and repair! —– Author: Debbie Renner Rating: 5/5 Date: 7/15/2022, 3:02:39 PM Review: Best service….everyone is super nice and does the best work. —– Author: Jose Rene Sandoval Ramos Rating: 1/5 Date: 4/2/2022, 3:59:20 PM Review: I send and email, message, call… No response to get a simple windshield replacement quote… Worst customer service ever :(
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