Sun Shield Auto Trim

Author: H White Rating: 3/5 Date: 5/24/2023, 7:43:33 PM Review: So duplicating the post below from someone who was spot on. Minus Andrew out of the business, and maybe the rating goes up. This guy is rude, no customer service skills. Sad thing is like other replies from owner, he defends them. Oh , he is one of my best tint guys he says! So be aware of what your walking into here! Quoted: Worker, Andrew I believe, was rude from the minute the shop opened. Even had other customers coming up to me after saying how they heard how he was talking to me. Was giving attitude even for asking a simple question. Definitely not worth giving my business to again. —– Author: Donovan R. Rating: 2/5 Date: 4/27/2022, 4:25:14 PM Review: Work Done: Front Two Windows and Top Visor The tint job was good but the customer service lacked greatly. When I walked in the gentleman at the front desk barely made eye contact with me. Made me feel like I had to look like him with regards to skin color to get treated differently. I was told to drop my car off at between 8 and 9 the day earlier. I showed up at 8:45 AM and that same gentlemen could give me no estimate on how long it would take for my car to be finished, but said he would call me when my car was done. 330 PM came around and still no call. I called them to check the status of the vehicle and they said, “Yup it’s done!”. I was puzzled, thinking, “At what point were you going to call me to let me know it was done?!”. When I arrived a different gentlemen handed me the keys, and sent me on my way, but the tint on passenger and driver windows still had bubbles in it, so after paying $140 I walked back in to let them know. I was *then* informed that that was “normal” (even though my front visor had no bubbles) and that they would eventually go away, AND that I had a lifetime warranty on the tint. Why wouldn’t you inform me of that initially? If I was running a tint shop that would be the first thing out of my mouth. Kind of like, he ma’am/sir, this tint has a lifetime guarantee on it, but due to the process by which we apply this tint, there may be some bubbles in the tint for a few days. My experience with this tint shop was lacking on the customer service side and i will be taking my other vehicles elsewhere. I will also advise others not to come here and to maybe take their money somewhere else. **Still waiting to see if the bubbles dissipate fully. Will edit post in the coming days to confirm** —– Author: Michael Norman Rating: 5/5 Date: 2/9/2022, 7:02:21 PM Review: Great customer service!! Beautiful job!! Very happy with the tint. —– Author: Erik Coleman Rating: 5/5 Date: 9/24/2021, 7:51:06 PM Review: Excellent work and great customer service.