Detail Tech - East Cobb

Author: Wes Blackwell Rating: 5/5 Date: 2/6/2025, 9:50:28 PM Review: This is exactly the type of local business you want to use. Erica and Derek were responsive, professional and eager to help. The pricing was very reasonable for the work done. I will definitely be back to Detail Tech in the future and I’m glad I found them. Great work, guys! —– Author: Wes Blackwell Rating: 5/5 Date: 2/6/2025, 9:50:28 PM Review: This is exactly the type of local business you want to use. Erica and Derek were responsive, professional and eager to help. The pricing was very reasonable for the work done. I will definitely be back to Detail Tech in the future and I’m glad I found them. Great work, guys! —– Author: Kirsten Holthaus Rating: 5/5 Date: 9/12/2024, 4:45:01 PM Review: Dealing with car repairs is never fun but I had an exceptional experience with Detail Tech. Erica and Derek were awesome to work with. My car turned out amazing – I am so happy with the bumper/front end repair & the detailing. It looks beautiful inside and out! Excellent workmanship, professional and friendly service and fair pricing. I may hold on to this car a little longer than I thought because their work was so great. Thanks Erica & Derek! —– Author: Kirsten Holthaus Rating: 5/5 Date: 9/12/2024, 4:45:01 PM Review: Dealing with car repairs is never fun but I had an exceptional experience with Detail Tech. Erica and Derek were awesome to work with. My car turned out amazing – I am so happy with the bumper/front end repair & the detailing. It looks beautiful inside and out! Excellent workmanship, professional and friendly service and fair pricing. I may hold on to this car a little longer than I thought because their work was so great. Thanks Erica & Derek! —– Author: David McClellan Rating: 5/5 Date: 6/1/2024, 5:57:28 PM Review: They did a terrific job cleaning up my car. Did everything they said they would do and at a fair price. Very pleased. —– Author: David McClellan Rating: 5/5 Date: 6/1/2024, 5:57:28 PM Review: They did a terrific job cleaning up my car. Did everything they said they would do and at a fair price. Very pleased. —– Author: Dan Bostek Rating: 2/5 Date: 1/3/2023, 1:07:20 PM Review: Detail tech is an automotive detail shop. As part of the services they provide, they do vehicle paint work. The business owner Derick Miller agreed to paint my vehicle for a price established by he himself. I agreed to his price and brought him my vehicle to paint. By Derick’s own description, The work was done poorly. When the car was picked up,(late October 2021) Derick insisted that because the work was done poorly, he would make it right. He stated that there were areas where there was insufficient paint and where there was no clear coat applied. While my car was at their shop, it suffered some mechanical damage. Somehow, the starter became misaligned, and the flex plate had a flat spot ground into it by repeated attempts to start the vehicle with the misaligned starter. So before I could take the car back to Derick, I had to make mechanical repairs. Ultimately, we agreed that I would bring the car in for him to repaint in May 2022 for a repaint. A few days before the agreed to date in May, Dereck texted and canceled citing concerns about weather. Over the course of the next six months there were multiple scheduled and canceled dates. In the end, Derick did not keep his word and did not return calls and text messages. In the year since this work was done, the paint on the front fenders has begun to crackle and peel as you can see in the photos provided. I paid in full the day I picked up my vehicle, and I trusted Dereck to be a man of his word and to make things right. I took him at his word. He did not keep his word. Based on Derick not keeping his word, and the manner in which this business responds to negative reviews, I do not find them to be dependable and honorable, and I will no longer do business with them.