Audio Zoo

Author: Brandon Lancaster Rating: 5/5 Date: 1/26/2025, 12:14:54 AM Review: We got our son a radio for his truck. Great prices and quality work installation! High recommended for stereo equipment! —– Author: Brandon Lancaster Rating: 5/5 Date: 1/26/2025, 12:14:54 AM Review: We got our son a radio for his truck. Great prices and quality work installation! High recommended for stereo equipment! —– Author: Kemesha Keller Rating: 1/5 Date: 12/30/2024, 4:12:18 PM Review: So I was just going to let the situation go, but! Before I do I must vent about my experience and to warn others. The company did good the first three years I been going to them. Communication has always been nonexistent, I’ve always had to call to ask when something was done. Due to being a customer for 3 years, I Decided to upgrade my whole stereo system for my 2016 ford fusion ( car is now totaled btw) not even 2 weeks into signing the financial agreement between Audio Zoo and Acima I had issues. Beware of installers who convince you to sign an agreement before installs are done and correct. For a week I had no air, heat, my door locks and passenger sides windows were affected and worst no music. The store manager at the time ( hmmm weird occurrence that Brock doesn’t work there anymore) basically told me in a unprofessional way, that the issues had nothing to do with the install , Audio Zoo had been conducting workon my car since 2021 before the install all of my functions of my car worked. Also I did my research and found that multiple ford fusion owners had the same issues until the electrical mount was configured correctly. Long story short I ask them, if they were confident with their trouble shooting abilities. Brock and John PROMISED to get me rolling again and with my music, both recommend a shop and disclosed that the damages would be payed for. I live in Perry, the shop is in Macon I took the car to the shop, the shop recommended me to leave the fusion for diagnostic, I got a Lyft to a friends house. As soon as I was dropped off I was called to pick up the car, the shop stating there was nothing they could do. I felt uncomfortable taking my car to another shop to be disappointed again. Long story short car was totaled I still own Acima 800 dollars. I have A double den player, a 500 dollar electric mount for a ford fusion which I don’t have anymore and a amp. Audio zoo stated to finance company Amica that they think it’s best if I go to another store. So much for loyalty, customer satisfaction, and just overall doing business correctly. I’m definitely done with this store….. really sad, money hungry and unprofessional! Do better communicating atleast! It’s not hard. Audio zoo never gave me any kind closure or apology. Worst part is I did my research about the double din upgrade for 2 years prior to me making the decision to upgrade, the day I did, I get told I have to get a 500 mount that would make the car totally electric and was never brought up before. Last warning take pictures of deals or pricing I was over charged for kenwood double din stereo. Now Acima wants all items back and I payed 700 owe 800. I literally feel like I was scammed smh. And had to buy a new car! I only owed for one more year. Like come on definitely frustrating. —– Author: Kemesha Keller Rating: 1/5 Date: 12/30/2024, 4:12:18 PM Review: So I was just going to let the situation go, but! Before I do I must vent about my experience and to warn others. The company did good the first three years I been going to them. Communication has always been nonexistent, I’ve always had to call to ask when something was done. Due to being a customer for 3 years, I Decided to upgrade my whole stereo system for my 2016 ford fusion ( car is now totaled btw) not even 2 weeks into signing the financial agreement between Audio Zoo and Acima I had issues. Beware of installers who convince you to sign an agreement before installs are done and correct. For a week I had no air, heat, my door locks and passenger sides windows were affected and worst no music. The store manager at the time ( hmmm weird occurrence that Brock doesn’t work there anymore) basically told me in a unprofessional way, that the issues had nothing to do with the install , Audio Zoo had been conducting workon my car since 2021 before the install all of my functions of my car worked. Also I did my research and found that multiple ford fusion owners had the same issues until the electrical mount was configured correctly. Long story short I ask them, if they were confident with their trouble shooting abilities. Brock and John PROMISED to get me rolling again and with my music, both recommend a shop and disclosed that the damages would be payed for. I live in Perry, the shop is in Macon I took the car to the shop, the shop recommended me to leave the fusion for diagnostic, I got a Lyft to a friends house. As soon as I was dropped off I was called to pick up the car, the shop stating there was nothing they could do. I felt uncomfortable taking my car to another shop to be disappointed again. Long story short car was totaled I still own Acima 800 dollars. I have A double den player, a 500 dollar electric mount for a ford fusion which I don’t have anymore and a amp. Audio zoo stated to finance company Amica that they think it’s best if I go to another store. So much for loyalty, customer satisfaction, and just overall doing business correctly. I’m definitely done with this store….. really sad, money hungry and unprofessional! Do better communicating atleast! It’s not hard. Audio zoo never gave me any kind closure or apology. Worst part is I did my research about the double din upgrade for 2 years prior to me making the decision to upgrade, the day I did, I get told I have to get a 500 mount that would make the car totally electric and was never brought up before. Last warning take pictures of deals or pricing I was over charged for kenwood double din stereo. Now Acima wants all items back and I payed 700 owe 800. I literally feel like I was scammed smh. And had to buy a new car! I only owed for one more year. Like come on definitely frustrating. —– Author: Preston Wilson Rating: 5/5 Date: 4/2/2024, 9:02:40 PM Review: I cannot begin to give enough praise to this place. Besides being knowledgeable, kind, willing to meet you half way, they are very reasonably priced in all of their work. Top notch 100% 💯 —– Author: Preston Wilson Rating: 5/5 Date: 4/2/2024, 9:02:40 PM Review: I cannot begin to give enough praise to this place. Besides being knowledgeable, kind, willing to meet you half way, they are very reasonably priced in all of their work. Top notch 100% 💯 —– Author: Christopher Smallwood Rating: 1/5 Date: 4/6/2023, 5:02:58 PM Review: Nice guys…I thought I found a good place after getting ripped off BIG TIME by Ken’s. I was smart and bought everything online and only needed an install. We agreed on a price. It sounded worse than the Ken’s install…they have no idea how to tune an amp. They had my balance going all over and fazer too. Not to the right speakers. Within a few months two of my Alpine 6x8s were buzzing. They said that they were blown…get Infinity, they’re the best! So I replaced the two w Infinity. Same problem a few months later. They say more blown speakers. I said OK, I’m tired of it, just replace all four 6x8s with new Infinity Kappas. Now I have the exact same problem again. I took the eight 6x8s I had and put a multimeter on them. They WERE NOT broke as I was told. They work fine. I looked in my car behind the panels and some speakers were sideways, a cone was busted bc it was sticking out when you put the panel bk on or shut the door. The kicker to all this is that after we agreed on the install price, the guy who quoted it called me asking for $40 more. He said the install guy needed more $$$ on a 20 min job. Trust me. I know how to do it, I just wanted a pro. Didn’t get one here and am looking for a new place I can trust. I’m sorry it happened cuz they were cool guys. I think a lot of the blame goes to the installer. The salesman was knowledgeable and helpful. Still no excuse —– Author: Christopher Smallwood Rating: 1/5 Date: 4/6/2023, 5:02:58 PM Review: Nice guys…I thought I found a good place after getting ripped off BIG TIME by Ken’s. I was smart and bought everything online and only needed an install. We agreed on a price. It sounded worse than the Ken’s install…they have no idea how to tune an amp. They had my balance going all over and fazer too. Not to the right speakers. Within a few months two of my Alpine 6x8s were buzzing. They said that they were blown…get Infinity, they’re the best! So I replaced the two w Infinity. Same problem a few months later. They say more blown speakers. I said OK, I’m tired of it, just replace all four 6x8s with new Infinity Kappas. Now I have the exact same problem again. I took the eight 6x8s I had and put a multimeter on them. They WERE NOT broke as I was told. They work fine. I looked in my car behind the panels and some speakers were sideways, a cone was busted bc it was sticking out when you put the panel bk on or shut the door. The kicker to all this is that after we agreed on the install price, the guy who quoted it called me asking for $40 more. He said the install guy needed more $$$ on a 20 min job. Trust me. I know how to do it, I just wanted a pro. Didn’t get one here and am looking for a new place I can trust. I’m sorry it happened cuz they were cool guys. I think a lot of the blame goes to the installer. The salesman was knowledgeable and helpful. Still no excuse —– Author: Harry Graham Rating: 5/5 Date: 2/3/2023, 2:46:37 PM Review: Great service, they had the exact stereo I wanted and the price was less than expected!! —– Author: Harry Graham Rating: 5/5 Date: 2/3/2023, 2:46:37 PM Review: Great service, they had the exact stereo I wanted and the price was less than expected!! —– Author: marley descartes Rating: 1/5 Date: 9/22/2021, 2:19:24 AM Review: I had a terrible experience at this place. I called to get a price on an installation in my 2016 Ford F510 with specific details on what I wanted done. I was quoted a price and made an appointment. When I arrived at audiozoo of Macon the prices changed by $300. Jordan tried his best to help but between the installer,manager and owner it came down to me wasting my Saturday morning trying to get them to honor thier word. Please do your research around middle Georgia for car audio installation. They are reap offs and very rude and unprofessional. I had my truck done at Soundsource which didn’t cost me not even half of what audizoo quoted me. Soundsource is the place to go. —– Author: marley descartes Rating: 1/5 Date: 9/22/2021, 2:19:24 AM Review: I had a terrible experience at this place. I called to get a price on an installation in my 2016 Ford F510 with specific details on what I wanted done. I was quoted a price and made an appointment. When I arrived at audiozoo of Macon the prices changed by $300. Jordan tried his best to help but between the installer,manager and owner it came down to me wasting my Saturday morning trying to get them to honor thier word. Please do your research around middle Georgia for car audio installation. They are reap offs and very rude and unprofessional. I had my truck done at Soundsource which didn’t cost me not even half of what audizoo quoted me. Soundsource is the place to go. —– Author: GQ Daily Rating: 5/5 Date: 6/13/2021, 4:41:23 PM Review: Good Sunday Afternoon to all.. I’m honored to be able to leave my review about Audio Zoo (I’m a real customer nor am I getting anything from this review) With that being said.. I heard about Audio Zoo by word of mouth. So I gave them a call.. inquiring about a set up, price, and scheduling. I wanted Audio Zoo to install 2 12’woofers (Audiopipe) I received as a gift. Jordan who’s knowledgeable beyond belief walked me the the process (longest two weeks I was awaiting with anticipation) You know for my appointment date. Long story longer.. Jordan and the Audio Zoo done a superb job on the install I wanted to just hang out at the store because the environment is like a Audio candy land.. Great Customer service from beginning to the end and I will recommend anybody to have their Audio installed by great guys . I need to have some door and rear speaker installed to swap out my factory speakers but it still sound amazing with factory but you can always get better sound from aftermarket speakers A THOUSAND THANK YOUS TO GREAT STAFF AND GREAT EXPERIENCE.. MOST COMPANIES WOULD ROB YOU AND LEAVE YOU FEELING LIKE A JACKASS.. Thanks Audio Zoo for your expertise Izzard, (Izzy) —– Author: GQ Daily Rating: 5/5 Date: 6/13/2021, 4:41:23 PM Review: Good Sunday Afternoon to all.. I’m honored to be able to leave my review about Audio Zoo (I’m a real customer nor am I getting anything from this review) With that being said.. I heard about Audio Zoo by word of mouth. So I gave them a call.. inquiring about a set up, price, and scheduling. I wanted Audio Zoo to install 2 12’woofers (Audiopipe) I received as a gift. Jordan who’s knowledgeable beyond belief walked me the the process (longest two weeks I was awaiting with anticipation) You know for my appointment date. Long story longer.. Jordan and the Audio Zoo done a superb job on the install I wanted to just hang out at the store because the environment is like a Audio candy land.. Great Customer service from beginning to the end and I will recommend anybody to have their Audio installed by great guys . I need to have some door and rear speaker installed to swap out my factory speakers but it still sound amazing with factory but you can always get better sound from aftermarket speakers A THOUSAND THANK YOUS TO GREAT STAFF AND GREAT EXPERIENCE.. MOST COMPANIES WOULD ROB YOU AND LEAVE YOU FEELING LIKE A JACKASS.. Thanks Audio Zoo for your expertise Izzard, (Izzy)