Bay Area Auto Glass

Author: vanja jovanovic Rating: 5/5 Date: 4/24/2024, 8:26:44 PM Review: Great and fast service! —– Author: James Rating: 5/5 Date: 11/27/2023, 6:39:19 PM Review: Excellent customer service! Couldn’t have asked for a better experience! —– Author: craig mcmillen Rating: 5/5 Date: 9/22/2023, 3:37:17 AM Review: From start to finish this company was top shelf. They were able to help me use my insurance coverage which made it super easy. I must say also that the responsiveness of Bay Area Auto Glass was one of the best service experiences I’ve ever had. My technician Bryon came right to my house and installed my windshield and it came out perfect !!! Being able to go to work today and not take a precious day off to be at my house for the job took a massive amount of pressure off of me and I really appreciated that! Did I mention that I didn’t even have to bring my vehicle to them!!!! Mobile service!!!! Just awesome. Stephanie handled my customer service experience, and Jeremiah walked me through the process, handled my inquiry and I couldn’t be happier! This local company is really out there earning their business in such a compassionate and professional manner that I couldn’t imagine not leaving a 5 star review! Each of these folks handled their jobs and communicated with me by phone, and by text promptly (which was perfect while at work). I won’t hesitate to spread the word about this place and I will definitely use them again in the future. Thanks!!!! —– Author: PJ O’Keefe Rating: 5/5 Date: 4/12/2023, 1:23:32 PM Review: We are *very* pleased with the service we received. I can’t say enough about ‘Stephanie’ the customer service gal with whom we had the pleasure to work. Stephanie took care of everything for us, explained it all, dealt with the insurance company and stayed involved throughout. Great service and communication. I can’t recommend Bay Area Auto Glass and Stephanie enough! Thank you! I wish I could make it a six star rating. —– Author: Keon C Rating: 5/5 Date: 10/19/2022, 5:22:49 PM Review: Stephanie is an amazing customer service rep. She directly contacted my insurance company and quickly connected me with a time and date for a windshield replacement. Highly recommend Bay Area Auto Glass! —– Author: Jamie Sarra Rating: 5/5 Date: 9/14/2022, 7:23:48 PM Review: 3 weeks ago my car was broken into while I was up in north Georgia. My insurance uses Safelite so I just went with them at first. While in Georgia they said that this glass would take about a week or more to get in, so I scheduled it for down here in Florida thinking by the time I get back the window will come in and I will get it fixed. Yes, I drove from Georgia to Tampa Bay area with plastic and tape on my Window. Cut to two weeks later I still didn’t have a window with no ETA in sight. I googled for another window installer and Bay Area Auto Glass came up. Called on a Saturday and Debbie answered! She was so helpful and sweet. I suggested where we might be able to get the window I needed, she did her own research and went the extra mile to order the OEM window I wanted. Two days later they had the window and scheduled for installation. The service techs came out and installed it within 30 mins. It looks great and works great! Customer service is such a big deal, and Debbie went the extra mile to really help someone in need and for that I thank her and Bay Area Auto Glass. —– Author: David Hunter Rating: 5/5 Date: 9/10/2022, 10:33:48 PM Review: Jeremiah went above and beyond he really knows good customer service and took excellent care of me from start to finish highly recommend on time, great service the guy really knows what he is doing thanks so much Jeremiah. —– Author: Yvonne Ham Rating: 5/5 Date: 9/7/2022, 8:42:09 PM Review: I was visiting a friend out of town for only a couple days and on way there I got a big rock hit my windshield and it immediately grew so I knew a repair wouldn’t work. Called my insurance company and they immediately sent me to safelight auto glass and they told me that it would cost me around $500 for the windshield bc it was factory (OEM?) glass and then I would need to take to dealership to get the sensors calibrated for up to $300 more charge. Luckily my friends husband worked for a car dealership and gave me these guys number. Immediately after calling a gentleman answered and explained to me that my insurance actually covers the entire amount ( some kind of Fl insurance perk I guess) Anyway the customer service was amazing! They were able to come to my friends house The same day! And also got it calibrated with a different guy the next day that was handled by Bay Area Glass. Very pleased with the whole process and I especially appreciate how Jeremiah explained why insurance was directing me to a business that was going to charge me unnecessarily. 💯 recommend! —– Author: Kim Coakley Rating: 5/5 Date: 5/20/2022, 12:45:46 AM Review: Highly recommended! Jeremiah had my windshield replaced in no time. Excellent customer service and im so happy with my new windshield! —– Author: Jared Rating: 5/5 Date: 4/19/2021, 8:11:24 PM Review: Great Experience. Great service.