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About

Extreme Detail, located in Washington, District of Columbia, offers professional auto window tinting services that have garnered attention from local car enthusiasts. The shop provides a range of tinting options for various vehicle types, with technicians who appear skilled and attentive to customer needs. Clients can expect a clean, efficient environment where their vehicles receive careful treatment and precise window film application.

Pricing

One review specifically mentions that the pricing was fair and that they didn’t feel ripped off. The other positive review mentions fair pricing. The negative review doesn’t mention price.

Customer Service

Two reviews explicitly praise the customer service provided, noting the technician’s explanations, pride in work, and the company’s focus on making customers happy. However, one review strongly criticizes the customer service, describing it as “garbage” due to a dispute over a refund and a perceived rude phone interaction. Considering the mixed feedback, it’s difficult to definitively say the business consistently provides good customer service.

Reviews

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Previous Reviews Mentioning Price

Author: Tammy Caldwell Rating: 5/5 Date: 11/22/2024, 1:49:32 AM Review: Like new car 👏🏾👏🏾👏🏾👏🏾 Thanks to Extreme Detail in DC! After seeing the great job they performed on my husband’s car, I couldn’t wait to get mine done. My car was dirty on the inside and outside. I also needed my front windows tinted for a little more privacy and sun protection for my seats. I also was amazed by the removal of the long scratch on the rear of my car. I was furious that someone intentionally scratched my car in a parking lot after having the car for just a week. They did an immaculate job and performed extremely great work. You can tell they take pride in their work, reputation, and making their customers happy. They thoroughly cleaned the car and I plan to keep it that way. The technician explained the full process and was fair about pricing. The service took about 5 hours and parking was about $12. I will definitely be back for the ceramic pro job. I highly recommend their service. Thanks Extreme Detail for the protection and making Hope new again!!!! We spend money on rims and wheels but protecting the car should be our first priority to protect our investment. Going to the car wash using harsh chemicals and dirty brushes contributed to the need to have this correction service. Glad I was recommended to Extreme Detail! —– Author: Tammy Caldwell Rating: 5/5 Date: 11/22/2024, 1:49:32 AM Review: Like new car 👏🏾👏🏾👏🏾👏🏾 Thanks to Extreme Detail in DC! After seeing the great job they performed on my husband’s car, I couldn’t wait to get mine done. My car was dirty on the inside and outside. I also needed my front windows tinted for a little more privacy and sun protection for my seats. I also was amazed by the removal of the long scratch on the rear of my car. I was furious that someone intentionally scratched my car in a parking lot after having the car for just a week. They did an immaculate job and performed extremely great work. You can tell they take pride in their work, reputation, and making their customers happy. They thoroughly cleaned the car and I plan to keep it that way. The technician explained the full process and was fair about pricing. The service took about 5 hours and parking was about $12. I will definitely be back for the ceramic pro job. I highly recommend their service. Thanks Extreme Detail for the protection and making Hope new again!!!! We spend money on rims and wheels but protecting the car should be our first priority to protect our investment. Going to the car wash using harsh chemicals and dirty brushes contributed to the need to have this correction service. Glad I was recommended to Extreme Detail! —– Author: Honey She Moves Rating: 5/5 Date: 6/19/2022, 7:18:52 PM Review: So Glad I ended up here! This was a leaky AC Unit with mold starting to grow. The did their magic and made it cleaner than I’ve ever seen it. I got quotes from other companies and they were the fairest price. I didn’t feel like I was going to get ripped off as a woman. They were great and solved the problem on a weekend. —– Author: Honey She Moves Rating: 5/5 Date: 6/19/2022, 7:18:52 PM Review: So Glad I ended up here! This was a leaky AC Unit with mold starting to grow. The did their magic and made it cleaner than I’ve ever seen it. I got quotes from other companies and they were the fairest price. I didn’t feel like I was going to get ripped off as a woman. They were great and solved the problem on a weekend.

Previous Reviews Mentioning Customer Service

Author: Eleanor Heggerston Rating: 1/5 Date: 4/20/2024, 6:38:14 PM Review: I was unable to make my appointment and they told me I would be able to receive a refund. someone else called me back 5 minutes later to tell me I won’t be able to get a refund. This was incredibly frustrating as there is no cancellation policy anywhere on their website or on any email communication that would indicate I wouldn’t get a refund. When I told them this regarding the policy, they just hung up me. Literally go anywhere else for a car wash, the customer service is garbage!
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