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About

Located in Dover, Delaware, Sound of Tri-State offers professional auto window tinting services with a focus on precision and customer satisfaction. The shop provides a range of tinting options for various vehicle types, ensuring a sleek and customized look while also offering practical benefits like heat reduction and UV protection. Their skilled technicians take pride in delivering high-quality installations with attention to detail, making them a go-to destination for drivers seeking reliable window tinting solutions.

Pricing

While some customers reported reasonable pricing, there’s also a negative review stating the advertised price online was inaccurate. More information would be needed to definitively determine whether pricing is consistently fair.

Customer Service

Most reviews praise the customer service as excellent, courteous, professional, and caring. However, some negative reviews mention rude phone service and a significant issue with online advertised prices not matching actual prices.

Reviews

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Previous Reviews Mentioning Price

Author: Keith Chvala Rating: 1/5 Date: 8/24/2023, 4:43:14 PM Review: DO NOT DO ONLINE WITH THIS COMPANY! THE ADVERTISED PRICE IS NOT THE CORRECT PRICE COMPLETE WASTE OF TIME ! —– Author: Keith Chvala Rating: 1/5 Date: 8/24/2023, 4:43:14 PM Review: DO NOT DO ONLINE WITH THIS COMPANY! THE ADVERTISED PRICE IS NOT THE CORRECT PRICE COMPLETE WASTE OF TIME ! —– Author: Jarvis Hunfield Rating: 5/5 Date: 8/19/2023, 4:57:20 PM Review: Got a full audio system put in, great pricing, great sound, and great customer service. Had a small problem that was fixed promptly and everyone was really helpful. Ask for Jamie. —– Author: Jarvis Hunfield Rating: 5/5 Date: 8/19/2023, 4:57:20 PM Review: Got a full audio system put in, great pricing, great sound, and great customer service. Had a small problem that was fixed promptly and everyone was really helpful. Ask for Jamie. —– Author: MiLk Dot (MiLk_Dot Gaming) Rating: 4/5 Date: 4/17/2021, 12:45:51 PM Review: Professional staff, worked with Jaimie I think it was, good selection of systems. Reasonable prices. Some advice when you go, make sure you know exactly what your car is, make, model, year, etc. They base ordering their parts off of this information so if you don’t provide the right information it’ll take longer for them to work out what they need to install your system. Only drawback in my experience was we had to go back repeatedly to get our system finished because they either ordered the wrong parts or didn’t order a part they needed. Would go here again regardless! —– Author: MiLk Dot (MiLk_Dot Gaming) Rating: 4/5 Date: 4/17/2021, 12:45:51 PM Review: Professional staff, worked with Jaimie I think it was, good selection of systems. Reasonable prices. Some advice when you go, make sure you know exactly what your car is, make, model, year, etc. They base ordering their parts off of this information so if you don’t provide the right information it’ll take longer for them to work out what they need to install your system. Only drawback in my experience was we had to go back repeatedly to get our system finished because they either ordered the wrong parts or didn’t order a part they needed. Would go here again regardless!

Previous Reviews Mentioning Customer Service

Author: William Almeida Rating: 1/5 Date: 11/13/2024, 5:31:26 PM Review: Very nasty on the Phone and rude need do better to treat customer —– Author: Daniel Peifer Rating: 5/5 Date: 3/29/2024, 12:51:07 PM Review: I found Sound of TriState way back in the early 90’s as a teenager getting my first car stereo upgraded at the now closed location of Morton PA. Ever since then, I have trusted them with all my vehicles. This past week I had a JL Audio Stealthbox installed in my 2023 Chevrolet Silverado and couldn’t be happier. The install was super clean and you’d never even know it was there until you hear it. I went into the store and met Jamie. He explained everything to me and recommended how it would all work and what was compatible with my vehicle. He regularly emailed me with updates to shipping as well as scheduling my install once all the parts were in. The install was amazing. I was hesitant about modifying my new vehicle and didn’t want anything to show that it was worked on. Prayers were answered! It looks exactly the same as if it was never touched. Sound is incredible! I couldn’t be happier! After having 7 vehicles done by Sound of Tristate, I can easily say that I have the utmost faith in this company and will not have anyone else work on my vehicles. Excellent work and customer service from pros that know what they are doing. Thank you Jamie and the team at Sound of Tristate! I am a customer for life! —– Author: sheila marion Rating: 5/5 Date: 2/14/2024, 8:46:18 PM Review: Took my corvette in to get the windows tinted and the technician did an over the top amazing job, I love it. They take care and pride in their work and the customer service is outstanding and very courteous and professional and caring.. ty soo much. I’ve been there quite a few times and never had a bad experience. Ty everyone…. —– Author: B W Rating: 5/5 Date: 2/2/2024, 9:42:54 PM Review: Very knowledgeable and Courteous to their customers offer a Great attitude! —– Author: Sharka Corbin Rating: 5/5 Date: 12/23/2023, 8:43:35 PM Review: Bobby and the staff at TriState are very nice, knowledgeable, and dependable. They treat every customer with the upmost respect. They are excellent in helping the customers to obtain your thoughts and wants as it relates to music and all of the other entities that they provide. You’re not just a customer, you’re family at TriState!! —– Author: CsC DC Rating: 5/5 Date: 12/15/2023, 11:03:09 PM Review: Good service , had a cancellation from another customer and let me know that they can squeeze me in earlier than my original appointment which I really appreciate! Thank you guys for your hard work —– Author: DrAShellarien Addison Rating: 5/5 Date: 12/15/2023, 7:37:49 PM Review: Excellent customer service. The staff is phenomenal —– Author: Jarvis Hunfield Rating: 5/5 Date: 8/19/2023, 4:57:20 PM Review: Got a full audio system put in, great pricing, great sound, and great customer service. Had a small problem that was fixed promptly and everyone was really helpful. Ask for Jamie. —– Author: Deb W Rating: 5/5 Date: 7/21/2023, 12:32:51 AM Review: Thank you Sound of Tri-State Dover. I appreciate your professionalism, mannerism and great customer service and my sound system is fantastic! It is a perfect match for me. Bobby and his team are Awesome!!! My experience with Sound of Tri-State Dover exceeded my expectations and I will can’t say enough good thing about them – Debi —– Author: sue dehner Rating: 5/5 Date: 7/19/2023, 8:24:43 PM Review: Top quality customer service – helping me with what I wanted/needed and not trying to sell up
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