Stamford Auto Repair

Author: Djess Jacques Rating: 5/5 Date: 10/26/2024, 8:39:19 PM Review: Great place to service your car at a reasonable price. The staffs there were very accommodating and understanding. George and Oscar were great people to work with. I’ve been there to repair airflow sensors to pass emission test and to body and mechanical damages incurred from hitting debris on a highway. I liked the fact that they were willing to let me to purchase my own parts to save costs and provided multiple price options when it came to buying parts for repairs. More importantly, they make a genuine effort to resolve any outstanding issue at little or no cost if your problem isn’t resolved after an initial repair. The customer service here was great and the mechanical service was above satisfactory. I highly recommend for customers who are making out of pocket expenses for repairs. —– Author: Djess Jacques Rating: 5/5 Date: 10/26/2024, 8:39:19 PM Review: Great place to service your car at a reasonable price. The staffs there were very accommodating and understanding. George and Oscar were great people to work with. I’ve been there to repair airflow sensors to pass emission test and to body and mechanical damages incurred from hitting debris on a highway. I liked the fact that they were willing to let me to purchase my own parts to save costs and provided multiple price options when it came to buying parts for repairs. More importantly, they make a genuine effort to resolve any outstanding issue at little or no cost if your problem isn’t resolved after an initial repair. The customer service here was great and the mechanical service was above satisfactory. I highly recommend for customers who are making out of pocket expenses for repairs. —– Author: Wendy Scharn Rating: 5/5 Date: 6/29/2024, 4:12:27 PM Review: Had a screw stuck in a tire that went from a slow leak to a quick leak fast. This is the first place we were able to find. They patched the flat in 15 minutes and had us on our way. Honest and a reasonable price. Would use them again if they were in my area. —– Author: Wendy Scharn Rating: 5/5 Date: 6/29/2024, 4:12:27 PM Review: Had a screw stuck in a tire that went from a slow leak to a quick leak fast. This is the first place we were able to find. They patched the flat in 15 minutes and had us on our way. Honest and a reasonable price. Would use them again if they were in my area. —– Author: Sebastian Rozo Rating: 5/5 Date: 4/19/2024, 10:02:18 PM Review: Cannot express how great, quick, and professional this place is compared to other mechanics in Stamford. None of the usual dread and drudgery is involved when having to take your car here whatsoever. Starting from the front of office, George is always a wonderful help with a wealth of knowledge, and an enthusiastic and warm demeanor that feels supportive and inviting. In the back, Willy is an extremely knowledgeable and honest mechanic with countless years of experience who will know what your car truly needs, and get the job done with his team as quickly and thoroughly as possible. These guys have always gone above and beyond to give me fair prices, patient answers to my endless questions, and an overall honest, communicative, and efficient experience. 10/10. —– Author: Skyline Grand Rating: 1/5 Date: 2/13/2023, 8:07:59 PM Review: Horrible pricing —– Author: Skyline Grand Rating: 1/5 Date: 2/13/2023, 8:07:59 PM Review: Horrible pricing —– Author: David Levkovich Rating: 1/5 Date: 11/25/2022, 4:05:32 AM Review: I hate to write a negative review about a place I used to like and go to for all my wife and my car’s service for the last several years but I feel it’s necessary considering how far the company has fallen. When the company was smaller and Isaac was more involved it ran far more smoothly and efficiently with integrity but since he has moved onto other ventures the company has fallen into disarray especially when it comes to pricing, communication and staff. The receptionist in particular is awful to deal with. He clearly has little experience in the field, does not care at all about any of the customers, is a terrible communicator and is constantly contradicting himself. I’ve personally seen him having multiple arguments with customers because of this. I stuck with them for the past year because of my loyalty and experience working with Isaac but after my last experience my wife and I will not be returning. I brought my car in after making an appointment and then left it for a several hours but was told “they were too busy to work on your car-sorry”. I brought it back again (for some reason) and they finally diagnosed it after several hours with a recommendation to replace the AC condenser. They quoted me $1500. After researching other garages/mechanics, every single one was $800-$1200. It is truly a shame because I had referred many customers from the community. Isaac- if you read these reviews, I do hope you look into how the receptionist is communicating with your customers. Like I said before, I’ve seen you lose many in the past year and you have now lost 2 more. —– Author: R Lewis Rating: 5/5 Date: 11/10/2022, 8:57:56 PM Review: Ask for Will …..Great customer service, expertise, and the price is right…especially for Stamford! I brought my car to this shop for some repairs, and my car was fixed as expected & runs awesome! —– Author: R Lewis Rating: 5/5 Date: 11/10/2022, 8:57:56 PM Review: Ask for Will …..Great customer service, expertise, and the price is right…especially for Stamford! I brought my car to this shop for some repairs, and my car was fixed as expected & runs awesome! —– Author: Chuck Sivertsen, Jr. Rating: 5/5 Date: 1/6/2022, 4:28:57 PM Review: Nice people- twice in two weeks they handled emergencies for me right away- car was disabled and needed a fuel pump- and somebody hit my front bumper- one side hit the ground- they fixed it fast! Reasonable prices and so helpful and friendly. Highly recommended. —– Author: Chuck Sivertsen, Jr. Rating: 5/5 Date: 1/6/2022, 4:28:57 PM Review: Nice people- twice in two weeks they handled emergencies for me right away- car was disabled and needed a fuel pump- and somebody hit my front bumper- one side hit the ground- they fixed it fast! Reasonable prices and so helpful and friendly. Highly recommended. —– Author: Harrison Miller Rating: 2/5 Date: 12/14/2021, 2:36:06 PM Review: I brought my car into Stamford Auto Repair for a pretty major oil leak it was having. It is a pretty common issue with my car but I live in an apartment so I don’t have a garage I can do the fix myself in. There are two issues I have after paying Stamford Auto Repair to do the work. The first – I included the part number needed in my service request. The OEM version from Toyota/Lexus could be found easily for $50-60 online from a few different places. Stamford Auto Repair quoted me $125 for the same part. I brought this up with them but they claimed they can’t compete with the prices online. To be fair they offered to let me supply my own part but I would need to have the part overnight shipped or else they didn’t have room to store the car while waiting for the part. I needed the car fixed to drive home for Thanksgiving so I gave the go ahead at $125 for the part anyway. My second issue is with the quality of the work. They fixed the oil leak just fine but after inspecting the underside of my car its clear the undercarriage cover was broken at some point in the process and is now zip tied back on. This is pretty disappointing after spending a lot on the repair and a premium on the part. Besides these two issues I have to be fair and say all of the staff I dealt with were patient, easy to work with, and communicated well (besides the undercarriage cover). —– Author: Harrison Miller Rating: 2/5 Date: 12/14/2021, 2:36:06 PM Review: I brought my car into Stamford Auto Repair for a pretty major oil leak it was having. It is a pretty common issue with my car but I live in an apartment so I don’t have a garage I can do the fix myself in. There are two issues I have after paying Stamford Auto Repair to do the work. The first – I included the part number needed in my service request. The OEM version from Toyota/Lexus could be found easily for $50-60 online from a few different places. Stamford Auto Repair quoted me $125 for the same part. I brought this up with them but they claimed they can’t compete with the prices online. To be fair they offered to let me supply my own part but I would need to have the part overnight shipped or else they didn’t have room to store the car while waiting for the part. I needed the car fixed to drive home for Thanksgiving so I gave the go ahead at $125 for the part anyway. My second issue is with the quality of the work. They fixed the oil leak just fine but after inspecting the underside of my car its clear the undercarriage cover was broken at some point in the process and is now zip tied back on. This is pretty disappointing after spending a lot on the repair and a premium on the part. Besides these two issues I have to be fair and say all of the staff I dealt with were patient, easy to work with, and communicated well (besides the undercarriage cover).