Black Diamond Glass Tinting, located in Santa Clarita, California, offers professional window tinting services that prioritize customer satisfaction and quality craftsmanship. Their skilled technicians utilize advanced tinting techniques to enhance vehicle aesthetics and provide optimal heat and UV protection. The shop maintains a reputation for precise installation, attention to detail, and using high-quality tinting materials that deliver long-lasting results for their automotive clients.
Multiple reviews mention that the pricing is overpriced. One review mentions ‘standard pricing’ which is countered by other negative reviews, making fair pricing unlikely.
Customer Service
Several reviews mention poor customer service, particularly regarding unprofessional behavior and rudeness. While some reviews praise the service, the negative feedback outweighs the positive, indicating inconsistent customer service.
Author: Misty “Blueangelmist”
Rating: 1/5
Date: 6/5/2024, 4:15:16 PM
Review: I called to get a quote. I spoke with Shannon. She was very unprofessional. When I mentioned the prices went up since last year she laughed and chuckled and said they get new process every 6 months and everything is going up. I do understand that inflation is happening, yet there is a way to compose yourself over the phone and be professional. Sadly I will not be going to get my tinting here even though I have been here before.
—–
Author: Misty “Blueangelmist”
Rating: 1/5
Date: 6/5/2024, 4:15:16 PM
Review: I called to get a quote. I spoke with Shannon. She was very unprofessional. When I mentioned the prices went up since last year she laughed and chuckled and said they get new process every 6 months and everything is going up. I do understand that inflation is happening, yet there is a way to compose yourself over the phone and be professional. Sadly I will not be going to get my tinting here even though I have been here before.
—–
Author: Luis Torres
Rating: 1/5
Date: 1/26/2024, 4:18:54 PM
Review: Over priced and over rated. Will not be recommending or bringing any of my other cars here.
—–
Author: Luis Torres
Rating: 1/5
Date: 1/26/2024, 4:18:54 PM
Review: Over priced and over rated. Will not be recommending or bringing any of my other cars here.
—–
Author: Jason Cleanthes
Rating: 5/5
Date: 7/14/2023, 11:30:03 PM
Review: Great service, standard pricing, amazing quality.
—–
Author: Jason Cleanthes
Rating: 5/5
Date: 7/14/2023, 11:30:03 PM
Review: Great service, standard pricing, amazing quality.
Previous Reviews Mentioning Customer Service
Author: Javier Chavarin
Rating: 1/5
Date: 5/30/2024, 2:48:00 PM
Review: Picture speaks for itself. The whole car was cut wrong and they attempted to sharpie the rest to cover up the mistakes. They did a terrible job at covering it up as well. Save your time and money and go to VIP Recon. Worst customer service. After destroying my brand new car they still argued and made it seem like it was somehow my fault and they did nothing wrong. Overall disgusted with this experience.
—–
Author: Chan Chan Young
Rating: 1/5
Date: 11/2/2023, 10:56:49 PM
Review: Do not recommend. Horrible customer service.
—–
Author: RAY COX
Rating: 5/5
Date: 9/16/2023, 1:41:56 PM
Review: Excellent service with an even better product!
—–
Author: Marbel Nunez
Rating: 2/5
Date: 7/2/2021, 10:49:54 PM
Review: The woman who works the front is very rude over the phone and in person. She has very bad customer service. The man, who I believe is the owner, has better service. Great quality tint though!
—–
Author: Mandy G
Rating: 5/5
Date: 5/8/2021, 12:38:44 AM
Review: Great service!!
—–
Author: Jimena Martinez
Rating: 5/5
Date: 5/7/2021, 6:03:36 PM
Review: Always great customer service 👍
—–
Author: Paul Flores
Rating: 5/5
Date: 4/12/2021, 11:18:02 PM
Review: Great professional service that come with life time warranty. #1 spot for tinting in Santa Clarita.
Loading...
No Records Found
Sorry, no records were found. Please adjust your search criteria and try again.
Maps failed to load
Sorry, unable to load the Maps API.
Details
24309 Creekside Rd Santa Clarita California 91355 United States
