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About

Auto Glass Now in Pasadena, located in the city of Pasadena, California, offers professional window tinting services that cater to a variety of vehicle types. The shop provides high-quality tinting solutions with attention to detail and customer satisfaction. Their experienced technicians work efficiently to ensure a smooth application and a sleek, polished look for customers’ vehicles.

Pricing

Several reviewers explicitly mention good or fair pricing. One reviewer noted a price adjustment to match a competitor’s quote. This suggests the business is willing to offer competitive and reasonable prices.

Customer Service

Multiple reviews praise the customer service as excellent, friendly, and helpful. While some reviews mention negative experiences with specific employees and post-repair issues, the overall sentiment leans towards positive customer service experiences.

Reviews

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Previous Reviews Mentioning Price

Author: Thao Le Nghiem Rating: 5/5 Date: 12/10/2024, 9:48:32 PM Review: Excellent work in changing the glass. AutoGlassNow is very decent in pricing. I highly recommend! Thank you so much Blanca and Linda for your exceptional customer service and helping me. —– Author: Thao Le Nghiem Rating: 5/5 Date: 12/10/2024, 9:48:32 PM Review: Excellent work in changing the glass. AutoGlassNow is very decent in pricing. I highly recommend! Thank you so much Blanca and Linda for your exceptional customer service and helping me. —– Author: Stephanie Rating: 1/5 Date: 5/17/2024, 11:20:07 PM Review: Initially had mixed feelings and now I have negative feeling about this place – overall wouldn’t recommend. Initially came in after getting 2 of my windows broken into. They were able to fix it that day which was nice. Initially quoted around $550. I happened to call around and got another quote that was $330 so they dropped the price to $400 and we agreed to have it done there. They told me they were going to use a specific brand and then when I got the car it wasn’t that brand which was fine. I realized there was a stain on the glass that couldn’t be removed – it looked like it was on the inside. They were kind enough to replace it for free – the first time the glass didn’t fit well so I came back a second time. Now my window auto close mechanism doesn’t work – it’ll roll down halfway after closing. I called and spoke with someone at the main office – she said it might be something I have to check with the dealer about but that they can take a look at it to make sure it fits well. The original store agreed as well. I went back today – spending time and gas to go there after work only to be told that it was definitely a dealer issue and the technician refused to even look at it. So I just wasted my time/effort which made me upset. Definitely watch out for one of the front desk ladies – she has an attitude for sure. I’m not sure why she’s working a customer service job. If I could do it again, I’d probably just go with the cheaper place. —– Author: Stephanie Rating: 1/5 Date: 5/17/2024, 11:20:07 PM Review: Initially had mixed feelings and now I have negative feeling about this place – overall wouldn’t recommend. Initially came in after getting 2 of my windows broken into. They were able to fix it that day which was nice. Initially quoted around $550. I happened to call around and got another quote that was $330 so they dropped the price to $400 and we agreed to have it done there. They told me they were going to use a specific brand and then when I got the car it wasn’t that brand which was fine. I realized there was a stain on the glass that couldn’t be removed – it looked like it was on the inside. They were kind enough to replace it for free – the first time the glass didn’t fit well so I came back a second time. Now my window auto close mechanism doesn’t work – it’ll roll down halfway after closing. I called and spoke with someone at the main office – she said it might be something I have to check with the dealer about but that they can take a look at it to make sure it fits well. The original store agreed as well. I went back today – spending time and gas to go there after work only to be told that it was definitely a dealer issue and the technician refused to even look at it. So I just wasted my time/effort which made me upset. Definitely watch out for one of the front desk ladies – she has an attitude for sure. I’m not sure why she’s working a customer service job. If I could do it again, I’d probably just go with the cheaper place. —– Author: Gary Hopp Rating: 5/5 Date: 3/13/2024, 9:01:41 PM Review: Great service and pricing Had work vehicle broken into and needed replacement fast..AGN got me back to work. —– Author: Gary Hopp Rating: 5/5 Date: 3/13/2024, 9:01:41 PM Review: Great service and pricing Had work vehicle broken into and needed replacement fast..AGN got me back to work. —– Author: Daniel Anaya Rating: 5/5 Date: 6/13/2023, 6:29:57 AM Review: Great Price, very helpful and quick, easy service. —– Author: Daniel Anaya Rating: 5/5 Date: 6/13/2023, 6:29:57 AM Review: Great Price, very helpful and quick, easy service. —– Author: Greg Rating: 5/5 Date: 3/28/2023, 2:41:29 AM Review: Good customer service, fair price and completed the work in the time quoted. If ever need a windshield sealed or replaced, I’m going back to All Star glass —– Author: Greg Rating: 5/5 Date: 3/28/2023, 2:41:29 AM Review: Good customer service, fair price and completed the work in the time quoted. If ever need a windshield sealed or replaced, I’m going back to All Star glass —– Author: Kay Younger Rating: 5/5 Date: 11/26/2022, 5:11:56 PM Review: All Star Glass got us in and fixed 2 cars within 24 hours. Their prices were fair. We didn’t feel overwhelmed by the cost. They did a great job! Thank you All Star!! —– Author: Kay Younger Rating: 5/5 Date: 11/26/2022, 5:11:56 PM Review: All Star Glass got us in and fixed 2 cars within 24 hours. Their prices were fair. We didn’t feel overwhelmed by the cost. They did a great job! Thank you All Star!!

Previous Reviews Mentioning Customer Service

Author: Emily Eisenberg Rating: 5/5 Date: 11/16/2024, 1:01:31 AM Review: Excellent service and support —– Author: Tim Bruer Rating: 5/5 Date: 11/3/2024, 11:25:17 PM Review: Fast friendly service They actually answered my call when I had questions about a chip repair, unlike Safelite where I got was a bunch of bots at their 800 # call center —– Author: Pat Jensen Rating: 5/5 Date: 8/19/2024, 7:53:51 PM Review: Customer service was good. So far my windshield is good…I will know more after I wash my car. —– Author: Guy Mark Rating: 5/5 Date: 8/17/2024, 11:37:48 PM Review: Outstanding Customer Service. Very accommodating and efficient service. Thanks Auto Glass Now for everything —– Author: Esther Barrera Rating: 5/5 Date: 7/7/2024, 7:29:16 PM Review: Fast and friendly customer service. Comfortable waiting lounge. Highly recommended! —– Author: Stephanie Rating: 1/5 Date: 5/17/2024, 11:20:07 PM Review: Initially had mixed feelings and now I have negative feeling about this place – overall wouldn’t recommend. Initially came in after getting 2 of my windows broken into. They were able to fix it that day which was nice. Initially quoted around $550. I happened to call around and got another quote that was $330 so they dropped the price to $400 and we agreed to have it done there. They told me they were going to use a specific brand and then when I got the car it wasn’t that brand which was fine. I realized there was a stain on the glass that couldn’t be removed – it looked like it was on the inside. They were kind enough to replace it for free – the first time the glass didn’t fit well so I came back a second time. Now my window auto close mechanism doesn’t work – it’ll roll down halfway after closing. I called and spoke with someone at the main office – she said it might be something I have to check with the dealer about but that they can take a look at it to make sure it fits well. The original store agreed as well. I went back today – spending time and gas to go there after work only to be told that it was definitely a dealer issue and the technician refused to even look at it. So I just wasted my time/effort which made me upset. Definitely watch out for one of the front desk ladies – she has an attitude for sure. I’m not sure why she’s working a customer service job. If I could do it again, I’d probably just go with the cheaper place. —– Author: TU LAM Rating: 1/5 Date: 4/5/2024, 6:11:47 AM Review: I came to this place today for the windshield replacement. And they done around in 45mins for the replacement so it nice and quick work. But the lady on the front desk it horible with her customer service she can’t control temper and her voice while discus with customer who is not speak good English. The waiting area is small and they talking on the phone was noises. —– Author: Amber Lukes Rating: 5/5 Date: 7/29/2023, 4:44:31 AM Review: Great customer service from the entire team! —– Author: Greg Rating: 5/5 Date: 3/28/2023, 2:41:29 AM Review: Good customer service, fair price and completed the work in the time quoted. If ever need a windshield sealed or replaced, I’m going back to All Star glass —– Author: Hazel Bowman Rating: 5/5 Date: 2/8/2022, 4:16:29 PM Review: Amazing quick and courteous service. I was very satisfied, and highly recommend…but, they are in Upland–not Pasadena!
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