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About

Ceramic My Car Orange – Clear Bra – Window Tint – Ceramic Coating, located in the city of Orange, California, offers professional window tinting services with a focus on precision and quality craftsmanship. The shop provides a range of automotive aesthetic enhancement options, including ceramic coating and clear bra protection for vehicles. Customers can expect knowledgeable staff, attention to detail, and a commitment to delivering a sleek, customized look for their cars.

Pricing

Multiple reviews mention affordable or fair pricing, however, there is no common consensus across all reviews. One review highlighted a dispute over repair costs resulting from damage done to a car by the business. Thus, it’s not possible to definitively declare that all customers find their prices reasonable.

Customer Service

While many reviewers praised the customer service, one detailed a negative experience involving significant damage to their vehicle and poor communication from the owner afterward, leading to a prolonged and ultimately unresolved dispute. Therefore, it is inaccurate to state universally that this business provides good customer service.

Reviews

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Previous Reviews Mentioning Price

Author: Mel Lara Rating: 5/5 Date: 12/1/2024, 10:52:05 PM Review: So far, good experience at this window tinting location. Customer service is good. Affordable prices. —– Author: Mel Lara Rating: 5/5 Date: 12/1/2024, 10:52:05 PM Review: So far, good experience at this window tinting location. Customer service is good. Affordable prices. —– Author: Jeff Gates Rating: 1/5 Date: 9/28/2024, 6:27:12 PM Review: I’m not normally one to post reviews, but this experience I had was nothing short of a disaster for my PPF install. This company damaged my car so bad I had to have about $1200 in repairs completed by Tesla because of the wreckless installer. Both of my mirrors broke (one had been taken off so carelessly that the interior plastic pieces broke and it flew off on the freeway, and the other had the folding mechanism damaged so it wouldn’t lock in place when folding). Additionally, the plastic trim piece for my left front tire fell off while driving on the freeway because the installer carelessly wripped it off to install the wrap, when the piece came off it was apparent that the actual frame that holds the plastic is also broken in some sections, which frankly is unrepairable. Also, they didn’t properly glue back a trim piece in the trunk which has now come off. Finally, the trim pieces that go around my windows which were wrapped were also wripped off carelessly, with damage so I had to purchase new pieces for over $500. Even more odd, my mirrors were wrapped in black instead of the Titanium PPF color which was obviously not what I wanted. The owner Chris was very frustrating to work with through all of this. He confided that they hired a bad employee who did my job, and that employee has since been fired. I understand that happens in business, but you have to make it right for the customer. And that is where my patience ran out, and why I’m writing this review is because of how I’ve been treated despite the fact that my car was butchered. When I first went to pick up my car with all the damage, with my window trim pieces about to fall off, my wheel garnish trim piece clearly not installed correctly and hanging by a thread, and my mirror folded all the way to the front, obviously I wasn’t happy. My car had been worked on for about 10 days and when I go to pick it up, Chris acted like everything was fine and demanded full payment. I told him no way am I paying full price for a car that clearly has a lot of damage to be repaired. He gave me a sob story about how he needs to pay rent and needed full payment but promised and guarantees his work. I only held back $300 and paid him the rest, which was a mistake. That was about 3 months ago, and it was excuse after excuse to repair the damage. So finally I just went to Tesla to have the repairs done, and Chris did reimburse for a lot of the repair costs although it was sadly a battle to have him agree to it, which is not professional to have to argue with a company to pay for the repairs needed due to the damage they did on the car. It’s been a month since Chris has responded to me, his previous manager Daniella was the contact before but I just found out she no longer works there which is probably the reason that they’re not responding. The only work I still needed to have done is to re-wrap the mirror that I had to replace at Tesla after it fell off on the freeway, to wrap the chrome on my other mirror that had to be replaced as well, re-glue the piece in my trunk that came off, and re-install the window trim pieces that were damaged and not glued properly. Chris and Daniella assured me that they would have me come in the next time their wrap installers were working on a job, because my remaining repairs were so minor that they wanted to just add it while their wrap guys were there doing another job. The story they “told” me was that they didn’t have any wrap jobs in the last month. After being sick of no response from Chris either by text or call, I drove down to the shop and got confirmation that they have been doing wrap jobs in the last month, and also that Daniella no longer works there. So they were lying to me in the last month and absolutely could’ve worked on my car to finish. I’m sitting at over 3 months since I started working on this wrap job and now I have to take it to another company to finish the repairs. Honestly, with the financial problems Chris mentioned and the service I received, I doubt this company will be in business much longer. —– Author: Nhan Nguyen Rating: 5/5 Date: 7/8/2024, 10:53:33 PM Review: Long but worth the wait, price is on point. —– Author: Nhan Nguyen Rating: 5/5 Date: 7/8/2024, 10:53:33 PM Review: Long but worth the wait, price is on point. —– Author: Mellissa Hafer Rating: 5/5 Date: 10/9/2023, 7:35:02 PM Review: Good job and fair price. Only complaint the interior of window and car were a little smudgy ? Seemed like it need a good wipe down still. —– Author: Mellissa Hafer Rating: 5/5 Date: 10/9/2023, 7:35:02 PM Review: Good job and fair price. Only complaint the interior of window and car were a little smudgy ? Seemed like it need a good wipe down still. —– Author: Kristen Nuckolls Rating: 5/5 Date: 9/1/2023, 3:51:21 PM Review: The folks at CeramicMyCar did a great job on my R1S. I had them apply PPF in the front half and ceramic coat the rest. I also had them apply ceramic window tinting to all the glass. They were very prompt and had fair prices. —– Author: Kristen Nuckolls Rating: 5/5 Date: 9/1/2023, 3:51:21 PM Review: The folks at CeramicMyCar did a great job on my R1S. I had them apply PPF in the front half and ceramic coat the rest. I also had them apply ceramic window tinting to all the glass. They were very prompt and had fair prices. —– Author: Lorenzo Yniguez Rating: 5/5 Date: 5/29/2023, 4:21:39 AM Review: did an excellent job on my 2023 Ioniq 5 Shooting Star Gray. would highly recommend for their quality of work, customer service, and fair pricing. —– Author: Lorenzo Yniguez Rating: 5/5 Date: 5/29/2023, 4:21:39 AM Review: did an excellent job on my 2023 Ioniq 5 Shooting Star Gray. would highly recommend for their quality of work, customer service, and fair pricing.

Previous Reviews Mentioning Customer Service

Author: Mel Lara Rating: 5/5 Date: 12/1/2024, 10:52:05 PM Review: So far, good experience at this window tinting location. Customer service is good. Affordable prices. —– Author: Robert Melendez Rating: 5/5 Date: 8/4/2024, 3:24:59 PM Review: Great customer service. I brought in my Model Y for tint and ceramic paint coat and they did a wonderful job! Would definitely come back! —– Author: John “Jr” Ramirez Rating: 5/5 Date: 4/28/2024, 10:53:00 PM Review: Very happy with my service. :) —– Author: Lorenzo Yniguez Rating: 5/5 Date: 5/29/2023, 4:21:39 AM Review: did an excellent job on my 2023 Ioniq 5 Shooting Star Gray. would highly recommend for their quality of work, customer service, and fair pricing. —– Author: Niraj Dolwani Rating: 1/5 Date: 7/10/2022, 1:33:50 PM Review: Zero after sales service. 5 calls and not one returned. Would stay away. Replying to your response. NOT TRUE. INFACT YOU JUST CALLED AFTER MY REVIEW TO TELL ME YOU ARE CANCELING MY ORDER BECAUSE I POSTED A 1 STAR REVIEW. INSTEAD OF WORKING WITH CUSTOMERS YOU THREATEN AS IF YOU ARE THE ONLY GAME IN TOWN.
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