DNW Automotive, located in Jonesboro, Arkansas, offers professional window tinting services for vehicle owners seeking enhanced privacy and protection from harsh sunlight. The shop provides a range of tinting options with attention to detail and quality craftsmanship. Customers can expect a straightforward and efficient experience with skilled technicians who take pride in delivering clean and precise window tinting results.
One review mentions the business is ‘overpriced’. Another details a situation where the customer was charged for unnecessary work and then had to pay another shop to fix the issues. A positive review says ‘best price best service’. Overall, the negative price experiences outweigh the positive, suggesting prices are not consistently fair.
Customer Service
Multiple reviews mention poor customer service and dealing with difficult staff. One review explicitly states ‘poor customer service’. Other reviews mention friendly staff, but the negative reviews outweigh the positive ones.
Author: Bill Clark
Rating: 1/5
Date: 9/6/2023, 10:05:28 PM
Review: Took my truck to DNW for leveling kit installation and alignment. Was told it needed 2 hours of extra work before an alignment could be performed. I was charged $607.58 for everything when I picked up my truck. I observed that the steering wheel was 3” off center and the wheels were leaning in at the top. In confusion, I asked why their work was obviously incorrect. They claimed lower control arm was “rolled in” among other excuses. I left there and took the truck to Jonesboro Alignment. They aligned my truck within minutes and said nothing was wrong with the front end. I also had them remove the inferior leveling kit from DNW and had them replace it with one made of metal
Total price from DNW -$607.58
Total price Jonesboro Alignment – $300.00
I have been a patron of DNW since they opened, but I will never again let them touch another vehicle of mine. To add, they refused to refund any amount despite terrible service
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Author: Deana Johnston
Rating: 5/5
Date: 11/8/2021, 12:37:44 AM
Review: Excellent service and prices!
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Author: Deana Johnston
Rating: 5/5
Date: 11/8/2021, 12:37:44 AM
Review: Excellent service and prices!
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Author: Gordon Morgan
Rating: 5/5
Date: 4/23/2021, 7:34:29 PM
Review: Good service, installed running boards for me. Thai purchased from them. Best price best service.
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Author: Gordon Morgan
Rating: 5/5
Date: 4/23/2021, 7:34:29 PM
Review: Good service, installed running boards for me. Thai purchased from them. Best price best service.
Previous Reviews Mentioning Customer Service
Author: sunny malik
Rating: 1/5
Date: 6/18/2024, 12:34:05 AM
Review: poor customer service, overpriced, Just avoid dealing with that Stanley guy.
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Author: Jason Dyck
Rating: 5/5
Date: 9/12/2021, 8:54:18 PM
Review: Rapid service and very friendly / knowledgeable staff.
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Details
1711 E Parker Rd Jonesboro Arkansas 72404 United States