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About

Star Windshield, Inc., located in Hot Springs, Arkansas, offers professional auto window tinting services that promise to enhance vehicle aesthetics and provide protection from harsh sunlight. The shop appears to have experienced technicians who carefully apply window tints with precision and attention to detail. Customers can expect a straightforward service experience with options for various types of window tinting that can improve both the look and functionality of their vehicles.

Pricing

Pricing is a point of contention. While many reviewers found the pricing reasonable, several others reported significantly higher prices compared to competitors, indicating inconsistency and potential overcharging.

Customer Service

Most reviewers praised the customer service as excellent, friendly, helpful, and professional. However, a few negative reviews mentioned issues with pricing transparency and communication.

Reviews

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Previous Reviews Mentioning Price

Author: Tonia Finley Rating: 5/5 Date: 10/19/2024, 2:12:05 AM Review: Great service, quality and price! I will definitely come back if I ever need them! Thanks guys! —– Author: Tonia Finley Rating: 5/5 Date: 10/19/2024, 2:12:05 AM Review: Great service, quality and price! I will definitely come back if I ever need them! Thanks guys! —– Author: Carmen Nichols Rating: 1/5 Date: 8/22/2024, 3:27:38 PM Review: They do fast work and I’m sure it is quality. But they give you a “cash price” estimate but if you are paying them your “cash deductible” and then letting insurance pay balance, those are two different prices. I paid them $500 towards a windshield that they told me was around $750. My insurance gave them a check for $572. I don’t know who is screwing who over…but it doesn’t make me feel good about this company. I do believe this goes beyond this one lical shop…. I called them about it this morning and they told me that they got a letter recently that said they weren’t allowed to disclose what they got from insurance?? Why? —– Author: Carmen Nichols Rating: 1/5 Date: 8/22/2024, 3:27:38 PM Review: They do fast work and I’m sure it is quality. But they give you a “cash price” estimate but if you are paying them your “cash deductible” and then letting insurance pay balance, those are two different prices. I paid them $500 towards a windshield that they told me was around $750. My insurance gave them a check for $572. I don’t know who is screwing who over…but it doesn’t make me feel good about this company. I do believe this goes beyond this one lical shop…. I called them about it this morning and they told me that they got a letter recently that said they weren’t allowed to disclose what they got from insurance?? Why? —– Author: William Graham (WEG4LIFE Gaming) Rating: 5/5 Date: 6/23/2023, 9:27:58 PM Review: We brought our honda accord to two shops after a big tree limb fell on our car. Star Windshield got us up and going in less than 24 hours! I was impressed with how quickly they got a new window in, even with a dent in the window frame on the car! And the pricing was very reasonable! The employees were very nice too! Great job! I will be recommending people to yall for sure! Thank yall so much! —– Author: William Graham (WEG4LIFE Gaming) Rating: 5/5 Date: 6/23/2023, 9:27:58 PM Review: We brought our honda accord to two shops after a big tree limb fell on our car. Star Windshield got us up and going in less than 24 hours! I was impressed with how quickly they got a new window in, even with a dent in the window frame on the car! And the pricing was very reasonable! The employees were very nice too! Great job! I will be recommending people to yall for sure! Thank yall so much! —– Author: Megan Kemp (Megan Kemp) Rating: 5/5 Date: 3/5/2023, 6:35:26 PM Review: They always have the best prices and most convenient pickup. No hassle at all. —– Author: Megan Kemp (Megan Kemp) Rating: 5/5 Date: 3/5/2023, 6:35:26 PM Review: They always have the best prices and most convenient pickup. No hassle at all. —– Author: Kristin C Rating: 5/5 Date: 10/21/2022, 8:31:52 PM Review: Friendly, helpful, professional people, reasonable prices, fast service. I’ve gone to them for years,, but recently I took a rock to the windshield & they had it fixed & me out of there in about 20 minutes. Will definitely continue to go back. —– Author: Kristin C Rating: 5/5 Date: 10/21/2022, 8:31:52 PM Review: Friendly, helpful, professional people, reasonable prices, fast service. I’ve gone to them for years,, but recently I took a rock to the windshield & they had it fixed & me out of there in about 20 minutes. Will definitely continue to go back. —– Author: James Sides Rating: 5/5 Date: 4/14/2022, 8:58:23 AM Review: Great people 👏 excellent service, they make it happen and it’s done right the first time. No stress repair done while you wait. See Mr. David Carter and get your job done quickly at a fair price. —– Author: James Sides Rating: 5/5 Date: 4/14/2022, 8:58:23 AM Review: Great people 👏 excellent service, they make it happen and it’s done right the first time. No stress repair done while you wait. See Mr. David Carter and get your job done quickly at a fair price. —– Author: Anthony Kenyon Rating: 1/5 Date: 3/30/2022, 1:07:44 PM Review: First off they had my windshield and they got me in and out reasonably .. The main problem and this would have made me not use them if I would have gotten the other quotes sooner .. They was extremely over priced and I mean by over a hundred dollars.a glass company quoted the exact same windshield for $180.00 dollars .And at this place I payed $306.00 that’s a$126.00 dollar difference.. Now that is just plane robbery the other glass place was where I would have went if I would have received the quote sooner.. I would not recommend that anyone use Star Windshield Inc .. And the people are friendly and they do good work in a fair amount of time . But that over priced ruined it for me I’ll never use them again .. Because the most important thing is the darn price. Absolutely upsetting to be taken advantage of like that ..I’m a Christian man and I have to forgive them ..but it still is very hurtful to be just flat taken advantage of like that. No excuse for that none at all.

Previous Reviews Mentioning Customer Service

Author: Jeff bridges Rating: 5/5 Date: 4/9/2024, 3:33:30 PM Review: Fast service —– Author: Vicki Barrett Rating: 5/5 Date: 8/11/2023, 5:53:30 PM Review: Fast service —– Author: M B Rating: 5/5 Date: 6/20/2023, 1:43:08 AM Review: Great service —– Author: Carissa Steed AR-Hot Springs Rating: 5/5 Date: 6/1/2023, 1:56:31 PM Review: Excellent customer service! Each employee was on their A game and made me feel like a priority. They also worked quickly and did a super job! I was contacted with updates, and they were flexible with my work schedule for drop off times! I would definitely use their services again and recommend them to my friends and family! —– Author: Christopher Bishop Rating: 5/5 Date: 9/27/2022, 12:40:26 PM Review: Great customer service and they always get your windshield needs fixed up. I have had repairs and replacement done here and they always do a good job at a good price! —– Author: Cheryl Kacal Rating: 5/5 Date: 7/13/2021, 12:50:45 AM Review: We were in Hot Springs less than 12 hours and was broken into. I called around for a quick replacement. Although they were not able to install a new one as quickly as we were hoping; they quickly set us up with a temporary fix to get us on the road for our 8 hour trip back home. They went above and beyond for some travelers that weren’t even going to be customers. We greatly appreciated their kindness and superior customer service. —– Author: Suzy Davis Rating: 5/5 Date: 4/29/2021, 8:06:25 PM Review: Great service
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