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About

California Customs in Fort Smith, Arkansas is a local auto window tinting shop that offers professional services for vehicle owners seeking improved aesthetics and heat reduction. The business appears to focus on providing quality window tinting solutions with skilled technicians who take care in their installation process. Customers can expect a straightforward experience with options for various types of window tinting that can enhance both the look and functionality of their vehicles.

Pricing

Reviews are mixed on pricing. While many describe pricing as fair or reasonable, there are also comments about higher-than-expected costs and an instance of significant price increase and misrepresentation of parts and services.

Customer Service

Most reviews praise the customer service as excellent and friendly, however, there are some negative comments about pricing and a significant negative experience regarding misrepresentation of parts and upcharging.

Reviews

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Previous Reviews Mentioning Price

Author: David Sheaffer Rating: 5/5 Date: 12/5/2024, 10:19:44 PM Review: Needed 37s mounted and they are one of the few places this area of Arkansas it can even be done. Great communication over the phone and up front about the pricing. Even when they couldn’t get the exact tire I needed, they were able to mount them for me when I bought them online myself. Would highly recommend for anyone riding a custom rig. —– Author: David Sheaffer Rating: 5/5 Date: 12/5/2024, 10:19:44 PM Review: Needed 37s mounted and they are one of the few places this area of Arkansas it can even be done. Great communication over the phone and up front about the pricing. Even when they couldn’t get the exact tire I needed, they were able to mount them for me when I bought them online myself. Would highly recommend for anyone riding a custom rig. —– Author: Jake Williams Rating: 5/5 Date: 8/25/2024, 2:52:30 PM Review: I feel like I can now rate my experience after a month passing of my tint job. The price was fair for a 2024 vehicle and the results have held up to great standards. I had no issue with bubbles or peeling, even with this summer heat. They were great with communication and stayed a little extra past closing to finish up on my car. Just follow their instructions. I would recommend them for a tint job on car windows. —– Author: Bryce Netherton Rating: 1/5 Date: 1/27/2024, 9:40:40 PM Review: To exspensive got it done a river valley electronics for a third of the price and way nicer —– Author: Bryce Netherton Rating: 1/5 Date: 1/27/2024, 9:40:40 PM Review: To exspensive got it done a river valley electronics for a third of the price and way nicer —– Author: Roy Bass Rating: 5/5 Date: 3/9/2023, 1:37:17 AM Review: These guys were great! I came in needing new headlights and boy was I surprised at how bright they are now. They changed them out rather quickly and their prices are very reasonable. I’d recommend California Customs to anyone needing specialty work done on their ride. —– Author: Roy Bass Rating: 5/5 Date: 3/9/2023, 1:37:17 AM Review: These guys were great! I came in needing new headlights and boy was I surprised at how bright they are now. They changed them out rather quickly and their prices are very reasonable. I’d recommend California Customs to anyone needing specialty work done on their ride. —– Author: Adam Spradlin Rating: 5/5 Date: 1/23/2023, 4:20:34 PM Review: These guys know their stuff. Great work and priced very competitively. —– Author: Adam Spradlin Rating: 5/5 Date: 1/23/2023, 4:20:34 PM Review: These guys know their stuff. Great work and priced very competitively. —– Author: Brenna Donaldson Rating: 5/5 Date: 12/11/2022, 5:12:45 PM Review: Got my remote start put in quickly and it works great! Great price and waiting area was very nice —– Author: Brenna Donaldson Rating: 5/5 Date: 12/11/2022, 5:12:45 PM Review: Got my remote start put in quickly and it works great! Great price and waiting area was very nice —– Author: Dorinda Hoke Rating: 1/5 Date: 12/21/2021, 11:13:54 PM Review: They gave me a much lower quote in person. After they installed my speakers the price jumped up from $150 to $200. I will never go back. Well, unfortunately I had to go back. Here’s what happened. PLEASE BEWARE!! After reluctantly paying the higher price, I drove away, turned the stereo on and BOTH new speakers were terribly worse than my original, only right front speaker that I knew was blown. I was disgusted. I called and made another appointment to have them remove the dreadful speakers. After waiting a while at my second appointment Justin came up to me to talk. He said that the speakers they installed were fine so I probably needed a new radio. I asked to see the speakers. He took me into the installation room. (I’m not stupid!) I picked up a speaker. I looked it over and noticed that it WAS NOT a ROCKFORD FOSGATE speaker. I asked Justin what brand speaker it was. He turned white! He knew I caught him in his deceit. He gave me some no name brand. I said, I bought ROCKFORD FOSGATE speakers. He told me that I needed a $600 stereo to fix the problem. WOW! He thought I would fall for this? Unfortunately, I’m sure some people do. I drove away. Bought two new speakers elsewhere and my boyfriend and I installed them ourselves. No new $600 stereo needed. The stereo now sounds BEAUTIFUL! PLEASE GO SOMEWHERE ELSE or Youtube the install. It’s easy-peasy!! —– Author: Dorinda Hoke Rating: 1/5 Date: 12/21/2021, 11:13:54 PM Review: They gave me a much lower quote in person. After they installed my speakers the price jumped up from $150 to $200. I will never go back. Well, unfortunately I had to go back. Here’s what happened. PLEASE BEWARE!! After reluctantly paying the higher price, I drove away, turned the stereo on and BOTH new speakers were terribly worse than my original, only right front speaker that I knew was blown. I was disgusted. I called and made another appointment to have them remove the dreadful speakers. After waiting a while at my second appointment Justin came up to me to talk. He said that the speakers they installed were fine so I probably needed a new radio. I asked to see the speakers. He took me into the installation room. (I’m not stupid!) I picked up a speaker. I looked it over and noticed that it WAS NOT a ROCKFORD FOSGATE speaker. I asked Justin what brand speaker it was. He turned white! He knew I caught him in his deceit. He gave me some no name brand. I said, I bought ROCKFORD FOSGATE speakers. He told me that I needed a $600 stereo to fix the problem. WOW! He thought I would fall for this? Unfortunately, I’m sure some people do. I drove away. Bought two new speakers elsewhere and my boyfriend and I installed them ourselves. No new $600 stereo needed. The stereo now sounds BEAUTIFUL! PLEASE GO SOMEWHERE ELSE or Youtube the install. It’s easy-peasy!! —– Author: Austin Cook Rating: 5/5 Date: 7/23/2021, 4:08:16 PM Review: Best service in town! Literally can’t be beat on price or quality of work. Troy is the man! Call them if you need anything at all! —– Author: Austin Cook Rating: 5/5 Date: 7/23/2021, 4:08:16 PM Review: Best service in town! Literally can’t be beat on price or quality of work. Troy is the man! Call them if you need anything at all!

Previous Reviews Mentioning Customer Service

Author: Donna Clodfelter Rating: 5/5 Date: 7/18/2024, 6:07:49 PM Review: Great customer service, and the tint on my truck windows looks fantastic!! —– Author: Weston Corbin Rating: 5/5 Date: 10/12/2023, 1:55:59 AM Review: Friendly staff, great customer service, fast turnaround times, top quality work. —– Author: Johnny Phillips Rating: 5/5 Date: 5/4/2023, 11:30:20 AM Review: Absolutely fantastic customer service and respect! Have recommended them to friends and family members for any stereo service that you can need —– Author: RockingY Ranch Rating: 5/5 Date: 3/14/2023, 8:23:57 PM Review: Excellent customer service! I’ve done business with California Customs for years, never Disappointed Dillion is the best, though everyone I’ve encountered there has been wonderful! —– Author: Adam Thomason Rating: 5/5 Date: 3/14/2023, 8:13:43 PM Review: Always top quality work and customer service! —– Author: Renee Gibson Rating: 5/5 Date: 10/13/2022, 12:24:13 PM Review: The people and service at California Customs are great! They were honest and helpful in trying to find options for my older car. I appreciate them and am happy with the end results! —– Author: Sabrina Davis Rating: 5/5 Date: 7/21/2022, 4:56:00 PM Review: I am very happy with the service I received. My car looks amazing! I will definitely be back soon 🙂 —– Author: Thurman Scott Rating: 5/5 Date: 6/6/2022, 12:57:09 PM Review: Customer service was great the store was clean.window tinting was good. That’s what I had done —– Author: Austin Cook Rating: 5/5 Date: 7/23/2021, 4:08:16 PM Review: Best service in town! Literally can’t be beat on price or quality of work. Troy is the man! Call them if you need anything at all! —– Author: Abraham Banda Rating: 4/5 Date: 4/3/2021, 12:30:01 AM Review: Great service
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