Author: Paul Smith
Rating: 2/5
Date: 1/20/2025, 6:38:20 PM
Review: Bought the truck about a year ago and it ran fine. The price was good but once it hit 110,000 miles I have had it in the shop everywhere month. It was just under 100,000 miles when I bought it. Seems like most of issues should have been addressed before it was put on the lot for sale. Not impressed at all will not do any more business with them at all.
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Author: Bryce Parrish
Rating: 1/5
Date: 8/8/2024, 4:53:25 PM
Review: I guess I should have paid more attention to the reviews before committing in my head to buy a car from the Ash Flat location. Most people aren’t fans of dealerships for various reasons, this location lived up to the typical “stealership” hype and left a bad taste in my mouth at the end of the day.
I had been shopping for a fun work car to save gas instead of driving my 3/4 ton truck 40 minutes to work each day. I had decided that a Mustang Ecoboost with a 6 spd manual would fit the bill nicely. Wanting an actual manual transmission limited my options on used cars, but they had a low mileage 2020 with the premium interior and 3 pedals on the floor. I called and asked if it was still available for a test drive since the ad had been up for a while, I let them know I was about 1.5 hrs away and I could be there the next day mid morning. I called them before I left and they said it was up front waiting for me. I spoke to the sales manager (Pete Gibson) and a salesman who were waiting outside when I pulled up. I looked the car over and noted curb rash on the passenger rear wheel and that the tires didn’t have much tread left on them before I took off for a drive. They also shared the Carfax with us and were up front about previous damage to the driver rear quarter which had been repaired by a previous dealer.
Car seemed to run fine after I knocked the dust off my shifting skills. We pulled back into the lot and started talking numbers. They were firm on the price and didn’t want to budge. I told them what cash I had for a down payment, my credit is excellent, no issues getting financing, model buyer! I again expressed concerns that the tires were shot, the salesman repeatedly told me that’s how Pirellis are made and they just don’t have much tread on them. I said they are worn down to the wear indicators and the rear tires aren’t in much better shape, it really needs a whole new set. I almost walked out, he spoke to the finance manager and they agreed to drop $400 off the purchase price to account for a new set of front tires. I agreed to purchase since that was better than nothing and I obviously wanted the car.
After getting the car home and giving it a proper cleaning, I noticed the sidewall of the curbed rear tire was gouged down to the cords. I don’t know if I missed that on the initial inspection or if it opened up after driving, but it wasn’t safe to drive on. The car was also a quart low on oil (I should have checked that before leaving the lot, I know). Long story short, I had to purchase 4 new tires and an oil change since I didn’t know when it had been done last. When buying from a larger named dealer you expect at least basic maintenance things to be addressed like tires, brakes, oil, wipers, etc., that was not the case with this transaction. They didn’t know much about the history of the car other than they bought it from auction and apparently just wanted to make a quick buck, I wouldn’t recommend traveling far to buy from them, I doubt I set foot back on their lot unless I absolutely have to for warranty issues that can’t be taken care of elsewhere.
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Author: Charles Martin
Rating: 1/5
Date: 2/2/2024, 3:53:46 PM
Review: Over priced won’t deal with you cash or trade and will completely try and give you nothing for your trade in . I had to call them to find out what they found out . Lots of places to buy vehicles besides this RUDE place .
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Author: Charles Martin
Rating: 1/5
Date: 2/2/2024, 3:53:46 PM
Review: Over priced won’t deal with you cash or trade and will completely try and give you nothing for your trade in . I had to call them to find out what they found out . Lots of places to buy vehicles besides this RUDE place .
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Author: Mary N
Rating: 5/5
Date: 11/6/2022, 7:32:39 PM
Review: Fair prices and honest
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Author: Mary N
Rating: 5/5
Date: 11/6/2022, 7:32:39 PM
Review: Fair prices and honest
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Author: Waneisha Williams
Rating: 1/5
Date: 7/29/2021, 12:39:56 AM
Review: This place was very unorganized and inconsiderate of my time finance manager left off pricing of tags and was told another price when brought to attention he was very unconcerned and made racial slurs I would not recommend this car lot even if this was your last option keep catching the bus
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Author: Waneisha Williams
Rating: 1/5
Date: 7/29/2021, 12:39:56 AM
Review: This place was very unorganized and inconsiderate of my time finance manager left off pricing of tags and was told another price when brought to attention he was very unconcerned and made racial slurs I would not recommend this car lot even if this was your last option keep catching the bus
Author: Tony Vandeman
Rating: 5/5
Date: 9/23/2023, 2:43:43 AM
Review: Great service and pleasant staff. They exceed expectations.
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Author: Carol Boyer
Rating: 5/5
Date: 4/1/2023, 2:28:18 AM
Review: Tessa is a great sales person. Service dept. Is awesome.
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Author: Sara Irvin
Rating: 5/5
Date: 7/10/2022, 5:21:52 AM
Review: Thank you, Pete for helping us in purchasing our new Tahoe! Thank you for being so helpful, honest, and excellent customer service!
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Author: Claude Bonisa
Rating: 5/5
Date: 9/9/2021, 11:10:28 PM
Review: Lane slanders is a good sales person and has great customer service with punctuality with punctuality he will try and put you in whatever you want on the lot
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Author: Debra Niemeyer
Rating: 5/5
Date: 4/22/2021, 2:01:44 AM
Review: Great service department and the General Manager was very helpful