Omega Car and Truck Accessories in Alma, Arkansas is a local auto window tinting shop that offers professional services for vehicle owners looking to enhance their ride’s appearance and functionality. The business provides skilled technicians who carefully apply high-quality window tints with precision and attention to detail. Customers can expect a straightforward and efficient tinting experience with options that can help reduce heat, protect interior upholstery, and improve overall vehicle aesthetics.
While some reviews mention reasonable pricing, others suggest that costs might be high depending on the services provided. The lack of consistent pricing information across reviews makes it difficult to conclusively determine whether pricing is consistently good, fair, or reasonable.
Customer Service
Most reviews praise the business’s customer service, highlighting helpful and friendly staff. However, some negative reviews mention issues with communication, delayed service, and unresponsive staff after issues arose. The majority of positive feedback indicates a generally good customer service experience, but inconsistencies exist.
Author: Jaime Leigh Art
Rating: 5/5
Date: 8/18/2023, 9:23:25 PM
Review: We have had 2 of our vehicles have the side windows and brow tinted by Omega and we are very happy with the service provided by Cody and the team at Omega. They got us in right away. The service was fast and the price was extremely reasonable. Would definitely recommend.
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Author: Jaime Leigh Art
Rating: 5/5
Date: 8/18/2023, 9:23:25 PM
Review: We have had 2 of our vehicles have the side windows and brow tinted by Omega and we are very happy with the service provided by Cody and the team at Omega. They got us in right away. The service was fast and the price was extremely reasonable. Would definitely recommend.
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Author: Bryan Maness
Rating: 5/5
Date: 4/26/2023, 8:22:15 PM
Review: Fast and excellent service with great prices and top notch customer service.
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Author: Bryan Maness
Rating: 5/5
Date: 4/26/2023, 8:22:15 PM
Review: Fast and excellent service with great prices and top notch customer service.
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Author: 3DRC AbRyAN
Rating: 5/5
Date: 9/2/2021, 10:38:59 PM
Review: Absolutely The best!!! Great price perfect ppl, California Customs wanted $4000 for the same thing! We love this place and ppl!!! Thank you to this great service, we will be back for anything!!!!
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Author: 3DRC AbRyAN
Rating: 5/5
Date: 9/2/2021, 10:38:59 PM
Review: Absolutely The best!!! Great price perfect ppl, California Customs wanted $4000 for the same thing! We love this place and ppl!!! Thank you to this great service, we will be back for anything!!!!
Previous Reviews Mentioning Customer Service
Author: Dayna Morgan
Rating: 5/5
Date: 12/16/2023, 3:43:57 AM
Review: Great customer service, answered all my questions, and my windows look great! Highly recommended! And was done in less than an hour.
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Author: Mike Jeffers
Rating: 5/5
Date: 8/31/2023, 4:06:44 PM
Review: Omega is by far the best around ! Professional installation and customer service. Mandy at the front desk keeps you well informed and she bakes great cookies.
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Author: amy higgins
Rating: 5/5
Date: 8/23/2023, 1:34:44 AM
Review: Cody Issacs is THE person that you want helping you, he made my visit soooo easy and comfortable. Amazing customer service! I’ll be back and will be recommending him to friends.
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Author: sarah beth
Rating: 5/5
Date: 8/23/2023, 1:34:27 AM
Review: Cody Isaacs made purchasing new accessories quick and easy! Great customer service
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Author: butch thomas
Rating: 5/5
Date: 8/22/2023, 5:39:25 PM
Review: Great customer service! Cody helped me out with my new trifold bed cover as well as tented my front windows with perfect match to my back windows!
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Author: Bryan Maness
Rating: 5/5
Date: 4/26/2023, 8:22:15 PM
Review: Fast and excellent service with great prices and top notch customer service.
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Author: Anas Kebir
Rating: 5/5
Date: 12/22/2022, 6:21:57 PM
Review: Excellent selection of parts and accessories. The team is friendly and they have great customer service!
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Author: Thompson Family
Rating: 1/5
Date: 7/25/2022, 11:27:49 PM
Review: So initially was looking into getting a camper shell put on my f150 platinum. I called several places that would install a Leer. Well this is NOT the place to ever call to get this done. First of all- the initial phone calls and order process seemed fairly well but when my wife and I went to pick up the truck RED flags!!! The 12 v dual tube lights that I ordered definitely were no where to be found, the lights they did install had wires hanging down around them, there were chips in the paint along the windows and the metal then of course the pearl white paint definitely doesn’t match (can’t do anything about that), the liner was bubbled up In areas all inside the camper and lastly I specifically wanted it to where when I was inside the camper that I didn’t need to run my truck and headlights. There should have been a proper switch placed on it. When calling and addressing all my concerns the switch drastically changed on the customer service attitude. Told me that Leer was no longer using or installing the tube lights because of them not sticking. I called several places, this is in fact INVALID information!! When I took the truck back to get a prop switch put on i was told I would get a call when it was done and hours went by with no call. Luckily, I called before they closed and they said yea its been done for a while. They also told me they would order the right tube lights and yea havent heard from them since!! They are absolutely CLUELESS to this type of product. $4000 in their pocket and I’m not a very satisfied customer. Will NEVER use them again.
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Author: R C
Rating: 5/5
Date: 7/13/2022, 6:12:24 AM
Review: I love using Omega! The guys do great work and they know their stuff when it comes to vehicles.
However, when I drop off my Jeep and I’m told it will be “an hour to hour and a half”, it should not be more than three hours and still no call! I just happened to come by to check and see if my Jeep was ready…and everyone was sitting at the front desk talking. Meanwhile, I’m waiting and killing time, missing work.
Customer service is paramount if you want people to keep coming back!😊
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Author: Tom L
Rating: 1/5
Date: 1/28/2022, 11:00:14 PM
Review: I didn’t even go there I called, they need a lesson in listening to the customer and not act like your bothering them when they answer the phone. I won’t ever call again.
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